Harley Therapy - Psychotherapy & Counselling Reviews

Name: Harley Therapy - Psychotherapy & Counselling
Address: 10, Harley Street, London, 10, Harley Street, London, City of Westminster
Rating: 4.75

4.8 Rating 511 Reviews

95 %

of reviewers recommend Harley Therapy - Psychotherapy & Counselling

Company Reviews

Metrics

Info

4.8

Based on 511 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Harley Therapy - Psychotherapy & Counselling:

A warm welcome from our founder Dr Sheri Jacobson. We are a team of highly experienced psychotherapists, clinical and counselling psychologists and psychiatrists in central London.

Established in 2006, and well-known as London's premium therapy providers, our exceptional practitioners specialise in short and long-term counselling, psychotherapy and cognitive behavioural therapy for a range of issues, from day-to-day worries to complex psychological conditions.

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Phone:

0345 474 1724

Email:

admin@harleytherapy.co.uk

Location:

10, Harley Street, London,
10, Harley Street, London
City of Westminster
W1G 9PF

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The therapist I saw wasn’t very insightful and didn’t bring any new perspective or challenge to my situation . It felt very low effort and I didn’t get a sense of investment and being perceptive just rather some advice I could’ve just got online . Of course , I’m not sure about everyone but it’s not worth the price they say premium service and I’ve had better that didn’t cost an arm and a leg . Many people just call themselves therapist but they don’t have a clue what there doing and the person I saw didn’t .”

Helpful Report

Posted 1 year ago

Thank you for your review. We are unable to trace you as a client, or reach out directly as your feedback has been left anonymously. We take all feedback very seriously, and would welcome the opportunity to speak with you regarding this. Harley Therapy offer a satisfaction guarantee. In the event there is not a suitable match at the time of initial consultation, we offer the opportunity to meet with an alternative therapist, at no cost to you. Please kindly contact us by telephone; 0345 474 1724 or by email; admin@harleytherapy.co.uk in order that we can address your dissatisfaction. We look forward to hearing from you. With kind wishes.

Posted 1 year ago

“Very professional and helped me think of my challenges as superpowers that needed a nudge in the right direction. Staff have been super responsive. Overall great experience.”

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Posted 2 years ago

Thank you very much for your review. It's great to hear how you have considered your challenges! We are also pleased that the staff have been super responsive, and the overall experience was great. With kind wishes.

Posted 2 years ago

“Amazing just amazing so helpful”

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Posted 2 years ago

Thank you very much for your review. It's with pleasure we hear you found the service to be amazing and so helpful. With kind regards.

Posted 2 years ago

“Dr Cappai was excellent and vigilant. We felt heard and she was patient and very helpful.”

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Posted 2 years ago

Thank you very much for your feedback. We are pleased to hear that you found Dr Cappai to be excellent and vigilant, that you felt heard, and that she was patient and helpful. With kind wishes.

Posted 2 years ago

“Never been to any therapy before so was a little uncomfortable upon entering the building, but once sat down and got chatting felt at home there. Within 90 minutes got a diagnosis, which I had been struggling to get from the NHS for years. Couldn't be happier. Fingers crossed for the future”

Helpful Report

Posted 2 years ago

Thank you very much for your feedback. It is with great pleasure we hear how you felt at home, and that after many years of struggling you now have a diagnosis. We wish you all the very best for the future. Kind regards.

Posted 2 years ago

“So easy to deal with!”

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Posted 2 years ago

Thank you very much for your review. This is most pleasing to hear. With kind wishes.

Posted 2 years ago

“It was quite exquisite and tranquil, I would definitely recommend it to a friend.”

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Posted 2 years ago

Thank you very much for your feedback. It is with great pleasure we hear this. Kind wishes.

Posted 2 years ago

“An excellent service from the start. Consultants seen were excellent, very approachable and understanding.”

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Posted 2 years ago

Thank you for your review. We are very pleased that you found our service and consultants excellent. With kind wishes.

Posted 2 years ago

“Julie was very understanding”

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Posted 2 years ago

Thank you for your review. We are pleased to hear that you found Julie very understanding. With kind wishes.

Posted 2 years ago

“It was very quick and respond was very helpful”

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Posted 2 years ago

Thank you for your review. We are pleased to hear you found the service quick and the response was very helpful. With kind wishes.

Posted 2 years ago

“peter seemed to have a great understanding of the matter at hand and we are looking forward to him helping our son with his issues.”

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Posted 2 years ago

Thank you very much for your feedback. It is with pleasure we hear how your appointment with Peter went, and where we hope future sessions are just as beneficial. With kind wishes.

Posted 2 years ago

“Great service from start to finish”

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Posted 2 years ago

Thank you very much for your feedback; this is really great to hear. With kind wishes.

Posted 2 years ago

“Dr Economous was incredibly gentle, kind and understanding. Made me feel at ease straight away and listened to my worries without trying to immediately solve them. thank you.”

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Posted 2 years ago

Thank you very much for your feedback. It is with great pleasure we hear how Dr Economou made you feel at ease, was gentle, kind and understanding and listened to your worries. We wish you well for the future. With kind regards.

Posted 2 years ago

“Excellent session. Thanks so much”

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Posted 2 years ago

Thank you very much for your review. We are most pleased to hear this. With kind regards.

Posted 2 years ago

“Felt very comfortable opening up about symptoms and issues of adhd throughout the diagnosis call. Statements were very logical to help understand why and he was very supportive in how to move forward with medication.”

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Posted 2 years ago

Thank you very much for your review. Hearing how comfortable you felt opening up about your symptoms, how the statements were logical to understand and that you felt supported in how to move forwards with medication is a real pleasure. We are glad this process has been so beneficial to you. With kind wishes.

Posted 2 years ago

“the level of service was more than expected.”

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Posted 2 years ago

Thank you very much for your feedback. We are most pleased to hear you felt the level of service was more than expected. With kind wishes.

Posted 2 years ago

“Great. Caring.”

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Posted 2 years ago

Thank you very much for your feedback. It is with pleasure we hear you found the service to be great and caring. Kind wishes.

Posted 2 years ago

“Yes the service was very good. I was astonished how well the therapist was able to create a good cooperation with me. It seems that he knew how to get out of me all the right talking points. It seems like this is not the last time that we will meet. A very nice collaboration done even if I was in another country the comunication was very good. It seems to me that in the future there is no need to travel but these meetings can take place over the internet.”

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Posted 2 years ago

Thank you very much for your review. We are most pleased to hear how positive the collaboration and communication between you and your therapist was, and more so whilst the appointment was undertaken remotely. We hope future sessions continue in the same vein. With kind wishes.

Posted 2 years ago

“Excellent care, very organised and prompt!”

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Posted 2 years ago

Thank you very much for your feedback. It's most pleasing to hear you found the care to be excellent, very organised and prompt. With kind wishes.

Posted 2 years ago

“Initially anxious, I was quickly put at ease by the friendly greeting and relaxed professionalism of the reception staff and Dr Phil. Clearly well informed and contemporary in his field of expertise, he sought, skilfully to identify my diagnosis whilst considering and excluding other possibilities. Options were considered and I felt valued that my needs were prioritised. I am so glad that we found Harley Therapy and would compel others to do the same should they need.”

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Posted 2 years ago

Thank you very much for your review. It is with great pleasure we read how you found your overall experience with Dr Phil Ferreira-Lay and Harley Therapy. We wish you all the very best for the future. With kind regards.

Posted 2 years ago

Harley Therapy - Psychotherapy & Counselling is rated 4.8 based on 511 reviews