Harley Therapy - Psychotherapy & Counselling Reviews

Name: Harley Therapy - Psychotherapy & Counselling
Address: 10, Harley Street, London, 10, Harley Street, London, City of Westminster
Rating: 4.75

4.8 Rating 517 Reviews

95 %

of reviewers recommend Harley Therapy - Psychotherapy & Counselling

Company Reviews

Metrics

Info

4.8

Based on 517 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Harley Therapy - Psychotherapy & Counselling:

A warm welcome from our founder Dr Sheri Jacobson. We are a team of highly experienced psychotherapists, clinical and counselling psychologists and psychiatrists in central London.

Established in 2006, and well-known as London's premium therapy providers, our exceptional practitioners specialise in short and long-term counselling, psychotherapy and cognitive behavioural therapy for a range of issues, from day-to-day worries to complex psychological conditions.

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Phone:

0345 474 1724

Email:

admin@harleytherapy.co.uk

Location:

10, Harley Street, London,
10, Harley Street, London
City of Westminster
W1G 9PF

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional, in-depth, and numerous other positive things. No significant complaints.”

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Posted 3 years ago

Thank you very much for your review. We are pleased to hear you found the service provided to be professional, in-depth and positive. With kind wishes.

Posted 3 years ago

“Elena was great”

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Posted 3 years ago

Thank you very much for your review. How wonderful to hear that you felt Elena was great! With kind wishes.

Posted 3 years ago

“Friendly and professional Very pleased with the service”

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Posted 3 years ago

Thank you very much for your review. It is with pleasure we hear you are pleased with the service, finding it to be friendly and professional. With kind wishes.

Posted 3 years ago

“My 15 yr son attended yesterday for very brief assessment of 1 hr costing £990 but was given no letter as to what happens next and no record of what tests were actually carried out in such a small period of time.”

Helpful Report

Posted 3 years ago

Thank you for your review. Having discussed this with the relevant practitioner, the assessment lasted 1.5 hours and consisted of full cognition and maths assessments, as requested. Occasionally, these assessments do not always take the full two hours to complete, as in your son's case (the time allowed for the assessment is up to two hours). Please kindly note that a full comprehensive report will be prepared within 3 weeks following the date of the assessment. This is to allow complete and thorough analysis of the results before reporting on these. We do not hand out basic letters at the time of the assessment for this reason. This information was provided at the end of the assessment, where there was an opportunity for questions to be asked. However, if you have any queries or questions relating to the assessment, we welcome you to contact us by email; admin@harleytherapy.co.uk or by telephone; 0345 474 1724, where we will endeavour to assist you prior to you receiving the completed report. With kind wishes.

Posted 3 years ago

“The professional I met was very polite. However, it should/ could have been specified before I applied for an appointment that she works with a certain age range which I was not part of.”

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Posted 3 years ago

Thank you for your review. We can confirm that the therapist you requested, and subsequently saw for an assessment, does indeed see clients in your age range. However, the therapist felt a more suitable match would be with a younger therapist than herself. We offer a satisfaction guarantee, whereby in the event a suitable match is not made at the first assessment, a free appointment with an alternative therapist is offered. We have emailed you with details and availability of alternative therapists, whereby the first appointment will be at no charge to you. With kind wishes.

Posted 3 years ago

“Really super experience. Much appreciated.”

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Posted 3 years ago

Thank you very much for your review. We are pleased to hear you found the experience to be really super. With kind wishes.

Posted 3 years ago

“I was actually really scared as this was my first appointment, but he was very nice and understanding. Very comfortable to talk to.”

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Posted 3 years ago

Thank you very much for your review. We are pleased you found your therapist to be very nice and understanding and felt comfortable speaking with him. Kind wishes.

Posted 3 years ago

“I have only had one session so far but Caroline Powell was very good. I look forward to our next session.”

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Posted 3 years ago

Thank you very much for your review. We are pleased to hear you found your initial session to be good and are looking forward to the next one. We hope they continue well. With kind wishes.

Posted 3 years ago

“First consultation and went really well.”

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Posted 3 years ago

Thank you for your review. It’s great to hear your first consultation went really well. We hope any future appointments follow suit. With kind wishes.

Posted 3 years ago

“We were a bit apprehensive of having a zoom appointment as we weren’t sure how much information we could give and receive However, we were pleasantly surprised by the efficiency and care provided and would recommend to others”

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Posted 3 years ago

Thank you for your review. We are pleased to hear that you found the Zoom appointment to be efficient with care provided too. We are also pleased you would recommend the service to others. Kind wishes.

Posted 3 years ago

“I was your typical therapy sceptic but the Harley experience was great, empathic & organised. I was so impressed with initial meeting with Jane. Who was insightful, empathetic & put me completely at ease. Making a hard & painful process therapeutic.”

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Posted 3 years ago

Thank you very much for your review. How truly wonderful it is to hear that Jane made you feel at ease, and what was a hard and painful process, therapeutic. With kind wishes.

Posted 3 years ago

“10/10 service!”

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Posted 3 years ago

Thank you for your review. We are very pleased you rate the service 10/10! With kind wishes.

Posted 3 years ago

“Fantastic practice; the psychiatrist I saw was very empathetic and very intelligent. He let me speak and asked insightful questions, which made me feel comfortable. I also had fanatic reply times with the secretary with clear communication, she was very helpful and open to any questions I asked.”

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Posted 3 years ago

Thank you very much for your review. We are most pleased to hear that your experience with the psychiatrist and secretaries was so positive. With kind wishes.

Posted 3 years ago

“We were very impressed with the efficiency of the whole process from booking to the appointment itself.”

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Posted 3 years ago

Thank you very much for your review. It is with pleasure we hear how impressed you have been with the efficiency of the whole process. With kind wishes.

Posted 3 years ago

“So far very satisfying process.”

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Posted 3 years ago

Thank you for your review. We are pleased to hear you are satisfied with the process so far. Kind wishes.

Posted 3 years ago

“Very nice and thoughtful gentlemen. Thank you”

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Posted 3 years ago

Thank you very much for your review. We are most pleased to hear this. With kind wishes.

Posted 3 years ago

“Ran on time, as you would expect very welcoming and friendly. It was easy to find with the instructions given. 4 stars only as it was just the first session!!”

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Posted 3 years ago

Thank you for your review. We are glad you found the session to be warm and welcoming, and the clinic was easy to locate. We hope you feel the service is worthy of 5 stars at the end of your sessions! With kind wishes.

Posted 3 years ago

“Rebecca Wheeler was fantastic and made me feel welcome and safe. She was clearly knowledgeable in her field and was so helpful and friendly in nature. Thank you Rebecca.”

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Posted 3 years ago

Thank you very much for your review. It's great to hear how knowledgeable, helpful and friendly you found Dr Rebecca Wheeler. With kind wishes.

Posted 3 years ago

“Amazing experience dr dimitapolous was an amazing guy! Really enjoyed the session as it always nice to talk to someone that understands x”

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Posted 3 years ago

Thank you very much for your review. How wonderful it is to hear that you found the session enjoyable, and Dr Dimopoulus to be understanding and amazing. With kind wishes.

Posted 3 years ago

“Excellent experience. Super efficient admin and the office & doctor put me at ease right away.”

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Posted 3 years ago

Thank you very much for your review. We are most pleased to hear you found our admin team efficient, and that the doctor put you at ease straight away. We are very glad to hear you found the experience to be excellent.

Posted 3 years ago

Harley Therapy - Psychotherapy & Counselling is rated 4.8 based on 517 reviews