Harley Therapy - Psychotherapy & Counselling Reviews

Name: Harley Therapy - Psychotherapy & Counselling
Address: 10, Harley Street, London, 10, Harley Street, London, City of Westminster
Rating: 4.75

4.8 Rating 510 Reviews

95 %

of reviewers recommend Harley Therapy - Psychotherapy & Counselling

Company Reviews

Metrics

Info

4.8

Based on 510 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Harley Therapy - Psychotherapy & Counselling:

A warm welcome from our founder Dr Sheri Jacobson. We are a team of highly experienced psychotherapists, clinical and counselling psychologists and psychiatrists in central London.

Established in 2006, and well-known as London's premium therapy providers, our exceptional practitioners specialise in short and long-term counselling, psychotherapy and cognitive behavioural therapy for a range of issues, from day-to-day worries to complex psychological conditions.

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Phone:

0345 474 1724

Email:

admin@harleytherapy.co.uk

Location:

10, Harley Street, London,
10, Harley Street, London
City of Westminster
W1G 9PF

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good doctor”

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Posted 11 months ago

Thank you very much for your review. We are delighted to hear the doctor you consulted with was very good, and you felt the service warranted 5 stars. With kind wishes.

Posted 11 months ago

“It saved my life - thank you Dr. Donald. Forever grateful.”

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Posted 1 year ago

Thank you very much for your review regarding therapy with Philippa Donald. This really is truly wonderful to hear. With kind wishes.

Posted 1 year ago

“The therapist was nice and obviously doing their best, but my daughter was weeping afterwards, feeling totally dehumanised. She was asked dozens of questions with the therapist writing down all her responses, in an automised process which left her in despair, when she had just wanted to be listened to. We know that therapists have to get some basic info, but to do this all at once in a box-ticking way is not ideal with a sensitive young person.”

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Posted 1 year ago

Thank you for your feedback. We are very sorry to hear that your daughter felt this way which was in no part our intention. Part of the assessment process does involve obtaining relevant, and often particularly painful and difficult information, on why someone is struggling and the issues they are presenting with. We hear the approach in the assessment was distressing for your daughter. It is important to ask questions in the assessment session to establish the plan for therapy, and so we can support and contain clients at this vulnerable time. We do offer a satisfaction guarantee in cases where clients feel there was not a suitable match with a therapist. If your daughter wants to speak with an alternative therapist, we would like to offer any such session booked at no cost to you, where Harley Therapy will cover the therapist's costs. Unfortunately, you have posted anonymously, so we are unable to reach out to you directly to listen to your concerns and help navigate a way forward for your daughter. Therefore, we please do kindly ask that you contact us so we may have the opportunity to speak further. We very much hope to hear from you. You may contact us by email; admin@harleytherapy.co.uk or by telephone; 0345 474 1724. With kind wishes.

Posted 1 year ago

“Excellent consultation with my psychiatrist. Although given his eye-watering fees, I rather thought I might be offered a cup of tea (or indeed a glass of Krug!).”

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Posted 1 year ago

Thank you very much for your review. We are pleased to hear you felt the consultation was excellent. We are sorry we do not offer hot beverages (or Krug!), although we do have water available at clients' requests. With kind wishes.

Posted 1 year ago

“Super introduction session with the therapist”

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Posted 1 year ago

Thank you very much for your feedback. We are delighted to hear your first session was so positive. We wish you all the very best with future sessions. Kind regards.

Posted 1 year ago

“Very nice man very understanding and unique . I will definitely be seeing him again 🙏🏻”

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Posted 1 year ago

Thank you very much for your review. We are pleased to hear of your positive experience, and wish you all the very best for your future sessions ahead. With kind regards.

Posted 1 year ago

“Dr Orlean Edwards and I had our first session and I'm looking forward to a fruitful relationship, which I already feel confident will improve my life.”

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Posted 1 year ago

Thank you very much for your review. We are delighted to hear that your first appointment has been so positive, and where we wish you all the very best for your future ongoing sessions. With kind regards.

Posted 1 year ago

“Very kind and empathetic Thank you”

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Posted 1 year ago

Thank you very much for your review. It is with pleasure we hear you found the service to be kind and empathetic. With best regards.

Posted 1 year ago

“The therapist was very helpful and supportive which is what I needed at this time I will definitely be recommending her to others.”

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Posted 1 year ago

Thank you very much for your feedback. We are pleased to hear the therapist was very helpful and supportive, and that you will be recommending her to others. With kind wishes.

Posted 1 year ago

“I had an appointment with Dr Alexis on 18/10/23. The booking process has been fantastic and the admin team are on the ball. At the appointment we started with some technical issues at my end which the Dr sorted a workaround very quickly. The appointment was professional, helpful and the work is ongoing. Having previously used Harley for another assessment with a good experience this one was no different.”

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Posted 1 year ago

Thank you very much for your feedback. It is so great to hear how fantastic you felt the booking process was and that our admin team were on the ball. We are sorry for the technical glitch, but pleased Dr Economou found a workaround quickly. It's superb to hear you found the appointment both professional and helpful. We wish you all the very best for your future ongoing work. With kind regards.

Posted 1 year ago

“Very well done, very professional. Can't wait to continue.”

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Posted 1 year ago

Thank you very much for your review. We are most pleased to hear you found the appointment professional and are looking forward to continuing. We wish you all the vest best going forwards. With kind regards.

Posted 1 year ago

“I found my therapist very professional and courteous, put me at ease from the beginning of our session Rgds Martin Shelbourn.”

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Posted 1 year ago

Thank you very much for your review. We are delighted to hear that you found your therapist to be very professional and courteous, and that you were made to feel at ease from the beginning of the appointment. With kind wishes.

Posted 1 year ago

“I was made to feel exceptionally comfortable, the psychiatrist I saw couldn't have been more lovely and truly made me feel like I could open up, which I inherently find difficult to do. I left feeling a huge weight had been lifted. Would recommend it, due to the treatment I received.”

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Posted 1 year ago

Thank you very much for your review. We are delighted to hear of the huge weight you felt was lifted after your appointment with the psychiatrist, and that you were made to feel exceptionally comfortable. We wish you all the very best for the future. With kind regards.

Posted 1 year ago

“Great session, and responsive reception staff.”

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Posted 1 year ago

Thank you very much for your review. It's with pleasure we hear you found the appointment to be great, and that the reception staff were responsive. With kind wishes.

Posted 1 year ago

“it was good but too quick”

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Posted 1 year ago

Thank you very much for your feedback. A general consultation (as scheduled) lasts for 50 minutes. We understand you have been invited back for a review appointment to consider further action, following completion of the next recommended treatment steps. We look forward to hearing from you in due course. With kind wishes.

Posted 1 year ago

“I found that everyone at Harley Therapy have been kind and efficient.”

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Posted 1 year ago

Thank you very much for your review. We are delighted to hear that you found everyone at Harley Therapy to be kind and efficient. With best wishes.

Posted 1 year ago

“Professional and empathetic”

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Posted 1 year ago

Thank you very much for your review. We are pleased you found the service to be professional and empathetic. With kind wishes.

Posted 1 year ago

“A very welcoming service and full understanding and supportive.”

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Posted 1 year ago

Thank you very much for your feedback. We are pleased to hear of the welcoming service, understanding and support that you received. With kind wishes.

Posted 1 year ago

“I would like to say thank you Dr Buttan at Harley Therapy. He was warm and welcoming and has put me on the right path after 35 years.”

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Posted 1 year ago

Thank you very much for your review. We are delighted to hear Dr Buttan has put you on the right path after so long, and that you found him warm and welcoming. We wish you the very best for your future. With kind regards.

Posted 1 year ago

“Very caring approach from Dr Davies”

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Posted 1 year ago

Thank you very much for your feedback. It is with pleasure we hear that the approach from Dr Davies was very caring. With kind wishes.

Posted 1 year ago

Harley Therapy - Psychotherapy & Counselling is rated 4.8 based on 510 reviews