Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,938 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tina was very prompt on replying to question on delivery date,thanks”

Helpful Report

Posted 1 year ago

“I received quick and efficient service from Tina.”

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Posted 1 year ago

“Tina has been particularly helpful as we have had to move delivery dates a few times due to the house not completing on the sale. She has been very kind and helpful.”

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Posted 1 year ago

“We ordered 3 ottoman beds from Happy Beds all turned on time. On constructing the third bed we found that one of mechanisms for lifting the top was damaged. On contacting customer support we were helped by Aimee who was really helpful and speedy in solving the issue and getting replacement parts out to us 2 days later.”

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Posted 1 year ago

“Very happy. Excellent communication. Thank you !”

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Posted 1 year ago

“Never buy from this company Never buy from this company! I bought mattress and bedframe. Everything smells chemicals! It is cheap quality product. The company policy is to give an airing for 6 weeks! you have only 15 days to report the issue and 1 month to return after, yourself! They will not arrange return for you even you have to pay for it.”

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Posted 1 year ago

“I would like to thank Aimee for prompt replacement of a broken slat. Excellent customer services.”

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Posted 1 year ago

“I made a mistake with the date I wanted my bed delivered. I spoke to a lovely lady named Tina who accommodated the date I needed and this put my mind at rest. Excellent customer service thank you Tina”

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Posted 1 year ago

“This is for Aimee and Jack after they sorted my bed delivery out after items were missing from the first order but we received a new exchange bed. Good customer service. Thanks”

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Posted 1 year ago

“This rating is for the service from Aimee & Chloe, the responded quickly and went above and beyond to help. Thank you ladies you were fab really appreciate your help.”

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Posted 1 year ago

“Amazing customer service received after I had to change the delivery date at short notice and brought it forward. Tina was so helpful and understanding and very quick with providing assistance to me. Great customer service. Thank you.”

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Posted 1 year ago

“Aimed is a lovely person to deal with. She is knowledgeable and replies to your queries accurately understanding your query. My decision to go with happy beds was only based on the prompt CS I received from Aimee”

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Posted 1 year ago

“Aimee dealt with my issue with empathy and I would definitely buy another mattress in the future. Many thanks!”

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Posted 1 year ago

“Our purchase has been a pleasure start to finish. Delivery was spot on on time, customer service have been really helpfull (especially Aimee! ). I would definitely recommend this company! thanks again”

Happy Beds 5 star review on 4th May 2023

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Posted 1 year ago

“Aimee was great. Sorted my issue in record time and kept me content with my order.”

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Posted 1 year ago

“Had a small issue with damaged parts. Aimee dealt with my problem efficiently and resolved the issue.”

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Posted 1 year ago

“Very quick, friendly and helpful response”

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Posted 1 year ago

“I was not 100% happy with some pieces of the bunk bed I ordered, however I need to give credit to customer service that was excellent ! I in particular talked to Aimee who was very helpful during the whole process. So I will definitely recommend this site.”

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Posted 1 year ago

“I’ve sent a query about my delivery and received a response next day. I am yet to receive the bed. Thank you customer service Team.”

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Posted 1 year ago

“Kind and helpful service from Aimee and Chantal”

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Posted 1 year ago

Happy Beds is rated 4.6 based on 1,938 reviews