Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,939 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price, great service, great products”

Happy Beds 5 star review on 19th August 2020

Helpful Report

Posted 4 years ago

“I ordered a divan base as they offered the slightly smaller bed size I needed in a good variety of fabrics and drawer options. It arrived quickly, already built and was delivered straight to the needed room. It looks even better than I expected and is really comfortable.”

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Posted 4 years ago

“Great quality mattress at a very reasonable price. Delivered quickly and communication was excellent. The mattress was vacuum rolled which was great to move in to place. Will definitely use again.”

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Posted 4 years ago

“We are £100 out of pocket thanks to Happy Beds. Happy Beds charged us £100 for a mattress that we bought which was immediately returned in full packaging unused as it would not fit up our stairs. Avoid Avoid Avoid. Happy Beds provide a great service - IF you have ordered the correct product and there are no issues. However, I would urge anyone to exercise extreme caution in using this company. We moved into a rental accommodation and needed to buy mattresses. We bought a mattress; the processing was very smooth and the delivery very prompt. Up to this point, we had no complaints. Unfortunately the mattress would not fit up the stairs and the couriers took it immediately away again, advising that their management would call us within 30 minutes to verify the reason that they weren't able to deliver, and that we had to contact Happy Beds ourselves to arrange a refund. This all happened, and Happy Beds notified us that there would be a charge of £100 for the return of a mattress (that cost £239.99) that was returned to them immediately. We disputed this charge with them as being unreasonable but they would not budge as they said this charge was incurred by needing to use the couriers to return and store the mattress. When we pointed out that other courier costs would be around £55 (having googled), they offered to charge us £25 to have it sent back so that we could arrange to send it back to them via a cheaper courier!! It has cost us £100 for a genuine mistake. We shall not use them again and would urge caution if considering using this company.”

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Posted 4 years ago

“Excellent customer service experience, quick delivery and quality product. I am glad purchased the bed frame.”

Happy Beds 5 star review on 14th August 2020

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Posted 4 years ago

“I can’t believe the quality of the items which I had bought. I’ve seen similar mattress’ on other websites for more than twice the price! I couldn’t be happier with my order. It arrived about 5 days earlier than expected and was exactly as described which was a surprise given the price! I emailed customer services because I ordered a pillow but this wasn’t delivered with the mattress (still 5 days early) they replied almost straight away assuring me that it had been dispatched and it arrived the next day. What a lovely company and great quality products at very competitive prices!”

Happy Beds 5 star review on 13th August 2020

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Posted 4 years ago

“The quality of the mattress we ordered was really good at a very reasonable price. Communication with happy beds was faultless and delivery of the mattress was within a few days. Would buy again from them in the future”

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Posted 4 years ago

“Super happy with the bunk bed I have purchased. It’s very stylish and looks great in the bedroom. You can tell it’s made out of high quality materials and it’s not flimsy. Great product. Easy to assemble with clear instructions. Thank you.”

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Posted 4 years ago

“Very pleased with the double bed we bought, definitely recommend using this company again. Great customer service and quick delivery. Easy to assemble with clear instructions provided.”

Helpful Report

Posted 4 years ago

“I recently bought the 'Olivia' bed for a guest bedroom - it was a great price and looks much more expensive. it is well made and sturdy. Happy beds offered a mattress to go with the bed - again at a very affordable price and the quality is fantastic! I couldn't be more pleased. It's the 2nd time I have bought from this company and I like that you can choose a delivery date in advance. I would not hesitate to recommend to others.”

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Posted 4 years ago

“Bought a really comfortable mattress at a fantastic price, I’d definitely recommend buying from this company”

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Posted 4 years ago

“Top bed top firm 100% 10stars”

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Posted 4 years ago

“Great products and prices. Mattress was delivered quickly. Superb mattress and brilliant for my aching joints! Sleeping has been great - since getting the mattress we’ve slept so well. It’s amazing!!”

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Posted 4 years ago

“Arrived when expected, easy to assemble and very comfortable to sleep on”

Happy Beds 5 star review on 12th August 2020

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Posted 4 years ago

“Good value comfortable bed. The website is very easy to use and the delivery was efficient.”

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Posted 4 years ago

“Great customer service Excellent product good quality Classy Speedy delivery Love my mirror So many lovely comments on it”

Helpful Report

Posted 4 years ago

“I started my online shopping trip looking for the best (cheapest) place to buy a new bed. I knew the make and model I was looking for. I found Happy Beds, and was very impressed with the range on their website but what really stud out for me was their ethics as highlighted by their Covid response. Anyway I ordered my bed and mattress, that arrived in good time. The communication during the order and delivery process was excellent. Unfortunately the bed I ordered had a part missing (Packing error at the factory, not Happy Beds fault)... Anyway I emailed in, got a reply straight back saying the part had been ordered and I would receive it in 3-5 days, the next day it arrived! I really can't fault this company, every step of the way, they have been excellent. If you need a bed, they should be your first point of call... I will be buying from them again.”

Helpful Report

Posted 4 years ago

“Excellent service. Delivery guys turned up on the date and time specified and were very helpful. Mattress ordered, Signature platinum 2000 pocket sprung, is of very high quality. Ordered the small double for my mum's spare room, her previous mattress was causing me back pain after a couple of nights, but no such problems with the new one, great nights sleep I am going to buy the double double version for myself soon. Happy beds.... Happy customer.”

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Posted 4 years ago

“Very happy with my mattress. Delivered quickly and the quality is great. The design looks beautiful and the promotional price was excellent. It's really value for money.”

Happy Beds 5 star review on 5th August 2020

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Posted 4 years ago

“Extremely happy with the product quality. The material is fantastic and the design is elegant. Bought in an excellent price. The delivery service was professional and efficient. Thank you.”

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Posted 4 years ago

Happy Beds is rated 4.6 based on 1,939 reviews