Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,938 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

Write Your review

Tell us how Happy Beds made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had defect with the wardrobe section of the hi bed. Aimee and Jack were both very professional and responsive in dealing with my query. Very impressed with your customer services. Many thanks.”

Helpful Report

Posted 1 year ago

“I had a fault with the bed which I reported. Aimee was super prompt in responding and helping me resolve the issue. I was hesitant about the whole process of asking to fix the problem, was expecting back and forth emails but to my surprise this was so quick and easily resolved with very little stress. I am pleased with the service Aimee has provided!! Thank you Aimee!”

Helpful Report

Posted 1 year ago

“Great and efficient customer service from Aimee.”

Helpful Report

Posted 1 year ago

“Unfortunately I had to cancel my order with Happy Beds as I couldn't move in my house when I had been expecting to, great customer service with cancelling my order from Aimee - no questions and full refund given.”

Helpful Report

Posted 1 year ago

“Amazing customer service, I made a mistake on my order and Aimee and Sophie where both there to sort me out. Wicked service and will use again.”

Helpful Report

Posted 1 year ago

“After ordering the wrong mattress, I was able to change to the right matress swiftly with no issues at all thanks to Aimee. Amazing customer services.”

Helpful Report

Posted 1 year ago

“I had an issue with my agreed delivery date, however Aimee was able to sort this out for me via email.”

Helpful Report

Posted 1 year ago

“Requested a swatch from happy beds and Aimee answered my email very promptly to say it was being sent to me - when i had another query re delivery she immediately came back with all the info i needed. Top marks to Aimee for her customer service and being so quick in replying to me. Thank you.”

Helpful Report

Posted 1 year ago

“Some of my order was incorrect (storage drawer on wrong side of bed) and also a broken drawer runner. Mistakes and breakage happen, it is how the company responds that counts. I was very pleased with the response of the people in customer service, Aimee, Liv and Jack. They offered a couple of options. I decided on a replacement for the broken runner and a part refund for the unit with the drawer on the wrong side, which we decided to keep.”

Helpful Report

Posted 1 year ago

“I was travelling from overseas when I had some issues with my delivery dates. Aimee was able to sort this out for me via email with the delivery date that I wanted and put me at ease. Thanks Aimee :)”

Helpful Report

Posted 1 year ago

“Just spoke to Aimee in customer service with a problem with my order. She has responded instantly and rectifying my problem. Thanks once again. I await my parts Bev Braid”

Helpful Report

Posted 1 year ago

“Great customer service from Aimee at happy beds. A little mistake on the order, but soon rectified. Thanks, my son is very pleased with his bed 😀”

Helpful Report

Posted 1 year ago

“I have just had the most incredible customer service from Olivia at Happy Beds. I placed an order on behalf of my daughter but made a mistake with the house number, putting next doors number in mistake. The delivery team refused to deliver and took the bed away even though we could show email proof of purchase and knew the security code. I phoned Happy Beds to ask if I could have a refund on the bed but Olivia instead arranged for re-delivery at their cost and liaised with my daughter to arrange a time convenient for her. Olivia and Happy Beds went over and above considering the error was entirely mine. Customer service is personal, very quick to answer, you get to speak to someone and they sort the issue out. What more can you ask for in a company and their team? Many thanks Olivia.”

Helpful Report

Posted 1 year ago

“Amazing customer service from Aimee. Detailed emails with adequate replies. Well detailed response, all questions answered.”

Helpful Report

Posted 1 year ago

“I spoke to a very helpful lady Olivia today she was so helpful , put my mind at ease as I had placed an order but details came up wrong , they have ne been rectified. Great customer service.”

Helpful Report

Posted 1 year ago

“Aimee was very helpful, prompt and efficient at dealing with my enquiry. I would definitely recommend her”

Helpful Report

Posted 1 year ago

“Liv was very helpful and great at communicating. She sorted out our order and arranged delivery for a time that suited us best!”

Helpful Report

Posted 1 year ago

“Would absolutely recommend aimee was extremely helpful 👍”

Helpful Report

Posted 1 year ago

“Had a an issue with a gas piston becoming damaged after a month, reached out to customer service and had a swift response and replacement sent out to me ASAP. Aimee and Liv were great at assisting with getting this all sorted for me”

Helpful Report

Posted 1 year ago

“Amazing customer service via emails with fast replies and friendly voices such as Aimee who gave an extremely in detail response resulting in all the answers I needed and more”

Helpful Report

Posted 1 year ago

Happy Beds is rated 4.6 based on 1,938 reviews