Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,938 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bunks beds we ordered were great. A small problem with one of the components was dealt with by Amiee very quickly and a replacement component sorted out very quickly. Great aftersales service.”

Helpful Report

Posted 2 years ago

“This is the fourth time we've ordered a mattress or bed from Happy Beds - as we've found them to be well priced, extremely well made, but also really helpful in the past with any queries. When we took delivery of our new kingsize bed and mattress, the courier brought to our attention that the mattress casing bag had a small split in it and the mattress had a dirty mark on it. He advised us to take photos and contact Happy Beds. We notified Happy Beds immediately - and received a really quick response from Amiee, one of the customer service team. Amiee offered us a number of different alternatives to resolve the problem and we're very pleased with the speed and resolution of the issue. We thought that the bed and mattress were well priced and the delivery team were extremely courteous and helpful too. Overall our experience has been great - thank you Happy Beds - I'm sure we'll be in contact again in the future.”

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Posted 2 years ago

“Needed a bed to sleep on before Christmas, arranged for delivery 22nd, they move to 23rd then rang me telling me 28th December! No bed for Christmas!”

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Posted 2 years ago

“Although there was delivery issue resulting in a 1 day delay, happy bed where prompt to respond to my request for the delivery charge to be refunded- thank you to Aimee for being so helpful. My son absolutely loves his new bed! Sturdy, attractive and relatively straightforward to build (I think! As I left it mainly to my husband!) Overall a great experience.”

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Posted 2 years ago

“I recently bought a divan bed from Happy Beds. The frame looks really cool and sturdy. Good value for the money I would say. Unfortunately I had a problem with the delivery and contacted customer service. Amiee responded to it right away and my issue has been resolved. To be honest, I am not used to getting a reply from customer service in such short notice, so I was impressed. Hence, the 5 stars.”

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Posted 2 years ago

“Amiee was very helpful and responded to my query in a timely manner. Great customer service experience”

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Posted 2 years ago

“I ordered my bed to be delivered 2 weeks before Christmas - optimistic! I received as promised, delivery guys were great. Unfortunately a couple of parts were damaged, I logged on the online form and phoned. Received super fast responses and every person I dealt with (Aimee Caroline & Chloe) was so friendly and helpful. Honestly 5* service. I work in customer service and having an issue is not a bad thing, it’s how you deal with it that matters and this is textbook! My new parts are due to arrive on 23rd December so they will be in their new bunk bed by Christmas! Thanks Happy Beds & your staff! Have a wonderful Christmas!”

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Posted 2 years ago

“Aimee from customer service was brilliant keeping me up to date with my delivery. I’m happy with the Jay be supreme bed. It’s comfortable & a good size small double, very easy to put up. Delivery was brilliant & the bed is good value for money.”

Happy Beds 5 star review on 21st December 2022

Helpful Report

Posted 2 years ago

“Excellent Customer Service, very professional and prompt. Chloe & Kyi kept me fully up to date at all times. Very please indeed”

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Posted 2 years ago

“Aimee was very helpful in sorting out our order. I would definitely use again in the future. Very professional service”

Helpful Report

Posted 2 years ago

“Really great service from Aimee at happy beds. Managed to source me some new slats and get them sent out ASAP that I lost in moving!”

Helpful Report

Posted 2 years ago

“Very good service and lovely mattress. Special thanks to Amiee for her help. She was brilliant!”

Helpful Report

Posted 2 years ago

“very happy with the bed. seems good quality. I had a part missing, not happy beds fault, these things happen. they were really fast at communicating with the manufacturer and arranging for a replacement to be sent to me. it was very hassle free from my end and Aimee was very polite and helpful.”

Helpful Report

Posted 2 years ago

“Placed an order which was scheduled for delivery before the date I expected which was really good. As it was I had to cancel my order but this was a hassle free process, assisted by Amiee, and I would happily order from Happy Beds again”

Helpful Report

Posted 2 years ago

“A special thanks for Amiee for her help and kindness. 100% positive”

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Posted 2 years ago

“I ended up cancelling my order due to delivery delays. However, the communication and customer service from Amiee was excellent throughout. I will definitely consider using Happy beds again”

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Posted 2 years ago

“Excellent customer service with Amiee, helped me with a problem ASAP.”

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Posted 2 years ago

“Customer service from Aimee & Happy Beds was second none, I had some personal financial issues & they were understanding to cancel the order at late notice, very happy with Aimee’s / Happy beds and will use again, keep up the great work as people will spread the word & continue to place business with you 👏🏽Dave”

Helpful Report

Posted 2 years ago

“I am a new customer and have not yet received my order but I write as I have been so highly impressed with the customer service I have experienced so far. I had a last minute problem with my pending delivery, my telephone call was handled by your agent Amiee. She went above and beyond to help me and resolved the problem completely. I cannot praise her enough for her understanding and effort. Thank you Amiee at Happy Beds!”

Helpful Report

Posted 2 years ago

“When l ordered on the website l had no idea who happy beds were a picture of a lovely bed came up . I looked at reviews on the bed and very impressed with the write ups . Very pleased with all service Kye and Jack were very helpful . Always keeping me informed about delivery , on time l might add .”

Helpful Report

Posted 2 years ago

Happy Beds is rated 4.6 based on 1,938 reviews