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Happy Beds Reviews

4.6 Rating 1,938 Reviews
91 %
of reviewers recommend Happy Beds
4.6
Based on 1,938 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Happy Beds Reviews

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

Write Your review

Happy Beds 5 star review on 23rd March 2024
Ali M.
Happy Beds 5 star review on 16th March 2024
Anonymous
Happy Beds 5 star review on 11th October 2023
Ethan
Happy Beds 1 star review on 12th May 2023
Anonymous
Happy Beds 1 star review on 12th May 2023
Anonymous
Happy Beds 1 star review on 12th May 2023
Anonymous
Happy Beds 1 star review on 12th May 2023
Anonymous
153
Anonymous
Anonymous  // 01/01/2019
The triple bunk bed i ordered is a really good product the three kids love it,it did arrive with a few slight damages but i emailed happy beds and a really nice lady from customer service (Aimee) sorted things out for me straight away brilliant customer service skills and very quick responding to emails. thank you
Helpful Report
Posted 1 year ago
The customer service is great with Happy Beds. I had a question about the mattress disposal and Aimee replied and dealt with my query very quickly. Thank you very much I can't wait to try my mattress when it arrives.
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Posted 1 year ago
I'm extremely pleased with my puchase from Happy Beds. I did have to contact customer services with a query and was very impressed the response. I dealt with Aimee who was extremely efficient, professional and kept me updated throughout. Faultless service. Wouldn't hesitate to buy from again.
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Posted 1 year ago
Good quality of products, very fast delivery and amazing customer service with Aimee. Thanks for everything:)
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Posted 1 year ago
5 stars for customer service from Aimee but would’ve been 4 for the bed, which had a slat break within just a couple of months which was disappointing. Aimee arranged a delivery of a replacement which arrived promptly thank you!
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Posted 1 year ago
Aimee couldn't have been more helpful. The shelf broke in my daughter bed and this was quickly resolved. I would highly recommend Happy Beds. Excellent after sale care (which is hard to find) thank you Aimee I will have a very happy 9 year old!
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Posted 1 year ago
Even though there was a problem with my order, happy beds were quick to respond and try to resolve the issue. I was in communication with Aimee who was quick and efficient.
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Posted 1 year ago
Aimee was very efficient
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Posted 1 year ago
Very fast and helpful email from Aimee at Happy Beds
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Posted 1 year ago
Very happy with the purchase I made- bed and mattress seem to be of a good quality. We have an issue with the mattress that came wrong size initially, but I have to give a huge credit to Aimee and Tina from Happy beds, who rectified the issue immediately. Very good customer service, just get in touch with them via email, they reply straight away.
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Posted 1 year ago
Contacted customer service about a query for an Ottoman bed, Aimee dealt with my promptly and very efficiently even sending me a copy of the instruction manual and this was before I had bought the bed, which I have now purchased.
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Posted 1 year ago
I’m quite impressed by the customer service when I called to discuss returning the item. Aimee explained the process very helpfully and within a few minutes I got an email from Sophie with more information which made the process of return quite smooth. It’s a shame the product did not suit my needs and the delivery driver couldn’t take the item back rather than doing it separately.
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Posted 1 year ago
Really efficient customer service provided by Aimee! I like that I can amend my delivery date very easily online.
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Posted 1 year ago
Aimee has been so helpful with my enquiries. I have only just ordered a bed but I look forward to getting it
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Posted 1 year ago
Aimee was very helpful in responding to my query regarding a previous purchase I had made a year ago. I am really happy with my previous mattress and I wanted to order the same again for another bed and had lost my receipt so Aimee sent me all the details that I needed.
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Posted 1 year ago
Aimee helped with resolving a request made a few days after placing the order very promptly and efficiently. Her quick and helpful support is much appreciated!
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Posted 1 year ago
Brilliant customer service from Caroline and Aimee whilst arranging delivery. Construction went well however, some of the pre-drilled holes for the screws on the frame didn't quite match up. Despite this, a good sturdy bed. Looking forward to jumping in it later 😀
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Posted 1 year ago
Great service and excellent quality bed.
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Posted 1 year ago
Aimee provided a prompt reply on my product enquiry. Good service.
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Posted 1 year ago
Customer service was spot on, I had a delivery enquiry and Kyi helped me from start to finish, nothing was too much trouble, bed not yet received (not Happy Beds fault) but so far I rate them highly on customer service, awesome Job Kyi!
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Posted 1 year ago
Happy Beds is rated 4.6 based on 1,938 reviews