Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,938 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wanted to say thank you to Liv from Customer Services who made my refund conversation very approachable. She was very kind and understanding to my situation and went above and beyond to support me in the process. I will be ordering a replacement bed soon. Thanks Olivia”

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Posted 10 months ago

“Great service from the beginning, unfortunately I needed to cancel my order and I contacted over the phone and Sophie was extremely helpful and sorted everything out and was very quick with everything that was required.”

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Posted 10 months ago

“Easy to buy, great service, excellent customer service, I made mistake with my email address, Sophie fixed straight away and resend email with confirmation.”

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Posted 10 months ago

“I made an error on my order and Chloe emailed me first thing next day and called me. The problem was sorted really quickly. Thank you for the great customer service.”

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Posted 10 months ago

“Great service”

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Posted 10 months ago

“I had missed some key information from my order, Chloe observed my payment details and mobile information was incomplete. Very happy with the service received.”

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Posted 10 months ago

“I had entered the incorrect details for my address (just moved house) and needed to change these. Sophie couldn't have been more helpful and was able to check and change everything for me quickly. The bed arrived and is great, my daughter was very happy!”

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Posted 10 months ago

“Needed to exchange the original mattress due to a fault. No quibble about it. Friendly staff and excellent customer service by Sophie, Liv and Harley. Can’t fault it 😊”

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Posted 10 months ago

“Chloe quickly sorted out the problem with my pending order for it to go ahead as schedule delivery. Very good communication, thankyou”

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Posted 10 months ago

“Chloe was fab and super quick to respond to emails! Queen!”

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Posted 10 months ago

“Jack was very helpful and sorted out our issue with due diligence. Many thanks”

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Posted 10 months ago

“A very quick and polite response from Liv resolving my query. Thank you”

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Posted 10 months ago

“We had exceptional service from Sophie at Happy Beds today. She was really helpful in quickly arranging for some spare parts for our daughter's bed to be sent out as soon as possible, which we're really grateful for.”

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Posted 10 months ago

“Emailed today regarding a remote issue, Sophie responded and sorted this issue very promptly, very easy company to deal with”

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Posted 10 months ago

“Very quick in getting back to me and making sure everything was correct so very pleased with service today 👌🏻”

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Posted 10 months ago

“Absolutely amazing customer service from Sophie. I was a bit nervous about purchasing a bed online but she was professional in her advice and supporting me in obtaining tracking details for despatch. Keep up the good work, and we're really happy with the quality of the bed and mattress. Thank you Happy Beds!”

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Posted 10 months ago

“The beds are great and the customer service is really great. Liv, Harley, Melissa & Aimee all responded super quickly and sorted out the issues we had. Always nice, responding to questions, following up unprompted and always sorting the problems, which is rare these days. Just to say there were issues with the beds in the 2 orders we have made (ie a damaged part, some missing screws etc), but the customer service was so good I will keep buying from them. If it had been bad I would just have insisted on a return and never shopped there again. The missing/damaged parts were sent and the team updated me throughout. In comparison - other companies have trued to deny the issue or blamed me for them (gaslighting) which seems to be the norm these days - so I will never buy from them again - but the customer service here is really respectful and you feel you are actually a valued customer. Thanks again to Liv, Harley, Melissa & Aimee :)”

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Posted 10 months ago

“Made an error on my order so phoned the help desk, Lizzy quickly sorted it, no quibble refund and really happy with the result, thanks”

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Posted 10 months ago

“Good service and great help with assistance from Aimee and Lizzy with the returns method.Surely to recommend to friends and family.”

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Posted 10 months ago

“Had to make an adjustment to my order and Aimee was extremely helpful. Full marks for Customer Service.”

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Posted 10 months ago

Happy Beds is rated 4.6 based on 1,938 reviews