Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,938 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I emailed the support line in need of the instructions to take the bed I currently had apart nice and safe. I got a reply from an employee named Jack around 4 hours after I sent the email with the exact things I need. Thanks to Jack for this quick response.”

Helpful Report

Posted 1 year ago

“We recently ordered a children's mid sleeper bed for our little one, and are very pleased with it, as is our little one. The product was delivered as scheduled, and the delivery guys were very professional and also very friendly. They delivered it to our flat (on the second floor) without any grumbles! In terms of the assembly of the product, the instructions provided were clear, and the parts well labelled, making it very straightforward to put it together. There were a couple of parts that had minor damage but once we informed the seller about it, this was resolved straight away. The customer service agent Lizzy who dealt with this was extremely helpful, and kept us informed throughout the process until the issue was resolved. Excellent customer service, thank you Lizzy! Overall, we are delighted with the product and the after-care that we have received. Thank you Happy Beds!”

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Posted 1 year ago

“Aimee and Sophie provided excellent customer service and helped me with all my questions in a timely and friendly manner. Will most definitely shop at Happy Beds again.”

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Posted 1 year ago

“Great mattresses, I’ve now ordered 3 as they’re so comfy & good value. I couldn’t find what I wanted today so emailed them & Liv responded, very polite, knowledgeable & professional, thank you!”

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Posted 1 year ago

“Have purchased 4 different beds and a wardrobe from happy beds over the past year,, had a little query today and the quick response from Olivia and Sophie was excellent,, customer service is 10 out 10,, if only we could clone you and hire you to other Company's,, Thank you again Ladies”

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Posted 1 year ago

“Impeccable customer service from Jack. Very rare to deal with a company that has real people with common sense to help you rather than automated replies.”

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Posted 1 year ago

“Enquired about a certain bed being back in stock. Got a fast response with exact dates which is really helpful. Thanks jack”

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Posted 1 year ago

“The bed is due on Friday but I can absolutely recommend the customer service department, I had a query and Liv dealt with it perfectly and very quickly…thank you. Just hope the bed is as good now!!! Will leave feedback when it does x”

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Posted 1 year ago

“Aimee was lovely. Very helpful, and she processed my request straight away.”

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Posted 1 year ago

“Absolutely great Customer service Olivia was excellent from start to finish with being able to help and get the delivery address changed at short notice”

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Posted 1 year ago

“Absolutely brilliant customer service! Replied to my email query (sent Friday late evening) within 12hrs and on a Saturday! Liv thank you, you’re doing an amazing job keeping your customers happy!”

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Posted 1 year ago

“Horrible service, will not allow returns and bad quality bed.”

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Posted 1 year ago

“I have previously bought a bed for myself from Happy Beds & was really pleased with it. So I have now ordered one for my daughter. Today I emailed Customer Services to find out information about the delivery date. I received a prompt reply from Lizzy, who was very helpful & friendly. My daughter is now looking forward to her new bed :)”

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Posted 1 year ago

“An excellent customer service that i really appreciate the assistances from Lizzy, Sophie, Melissa. They all responded superb fast, clear and courtesy to my emails and phone call with very great and positive help. Really bravo 👏!”

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Posted 1 year ago

“Customer service was excellent and changed my delivery date at my request with no issues.”

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Posted 1 year ago

“Ordering was easy and there was plenty of notification regarding delivery. There was an issue with the actual product but Jack and Sophie from Customer Service dealt with the matter promptly and satisfactorily. Thank you.”

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Posted 1 year ago

“I had a query and Liv was very quick in answering me and it was resolved in under an hour. Very impressed.”

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Posted 1 year ago

“Quality of the product was less than expected, however the after sales service provided by Jack was very thorough and swift.”

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Posted 1 year ago

“Great service, thank you Jack”

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Posted 1 year ago

“Super Customer Service from Sophie & Jack Thank You !”

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Posted 1 year ago

Happy Beds is rated 4.6 based on 1,938 reviews