Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,937 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed an order online for bunk beds, but needed to contact directly to change delivery details and Lizzy could not have been more helpful. Made it really easy. Great Customer Service.”

Helpful Report

Posted 8 months ago

“The customer service I received from Sophie was 10/10! I made a mistake on my order and Sophie was extremely helpful, quick, and personable. So far my experience with Happy Beds has been outstanding 😀 Thank you Sophie!”

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Posted 8 months ago

“Bed not delivered yet as I needed to change my order but was made very easy by the customer care team Chloe and lizzy thanks guys”

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Posted 8 months ago

“We have ordered one of their super king size mattresses online. The process was easy to follow, and the price was very competitive. However, we then changed our mind as to the model. We rang the call centre and got through to Lizzy and Liv who were both friendly and efficient in dealing with the order change and subsequent partial refund of the price difference. The mattress arrived perfectly as ordered and turned out very comfy (Touch 7-Zone Memory Foam Orthopaedic Rolled Mattress 6FT). Very happy.”

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Posted 8 months ago

“Excellent customer service when I needed to change an order. Thank you!”

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Posted 8 months ago

“A year or so after buying a bed from Happy Beds, a part of the bed broke. Sophie from Happy Beds was very helpful in arranging a replacement from the manufacturer in short order.”

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Posted 8 months ago

“My experience of Happy Beds (Sophie was my contact) has been amazing 11/10. I made an error in ordering yesterday and requested to make a change of mattress this morning. I got a reply very quickly confirming dispatch had already been booked but they would cancel and reorganize with my new bed - an hour later the order has been amended and a new courier booked for the same day deliver!!! - The communication and helpful attitude is so unusual and refreshing - well done Sophie and Happy Beds”

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Posted 8 months ago

“I had the pleasure of speaking with Johnathan from customer service and I was thoroughly impressed with his professionalism and knowledge. He was extremely helpful and went above and beyond to assist me with my issue. His friendly and positive attitude made the entire experience a pleasure. I would highly recommend Johnathan to anyone in need of exceptional customer service. Thank you, Johnathan!”

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Posted 8 months ago

“Amazing customer Service got back to me within the relay time and was very helpful”

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Posted 8 months ago

“The customer service of Happy Beds is excellent. Sophie particularly is very friendly and helpful. We had an issue with the bed and she dealt with it very nicely and swiftly. I am very impressed and haven’t seen such a good customer service in recent times.”

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Posted 8 months ago

“Amazing response from customers service after having a slight issue with a bed, was all sorted within 3 days and a replacement being sent out, cannot fault this company for how quickly and efficiently they have delt with this, massive thank you to Sophie and Chantal for your quick response to my emails and for all the help.”

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Posted 8 months ago

“Sophie was extremely helpful and accommodating, she was pleasant and easy to talk to.”

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Posted 8 months ago

“Needed an amendment on my order and Lizzie was a great help on the customer service team. She was poilte and sorted out the issue straight away. Thanks”

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Posted 8 months ago

“I received a chest of drawers was all cracked on the top I spoke with Lizzie and Sophia they were both very helpful in arranging a refund although the item was damage customer service was v good.”

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Posted 8 months ago

“Sophie was great, very efficient and friendly to deal with.”

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Posted 8 months ago

“Good customer service from lizzy after needing to amend a delivery date. Items not here yet but happy so far”

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Posted 8 months ago

“Had a query relating to delivery and spoke to a very helpful assistant in the online chat named Johnathan who was really helpful and made things a whole lot easier. Thank you!”

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Posted 8 months ago

“Great customer service! I had made an error in the delivery address so emailed in. Sophie promptly and politely confirmed that everything had been updated. I look forward to receiving the bed!”

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Posted 8 months ago

“Very helpful Johnathan”

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Posted 8 months ago

“Resolved order error immediately. Excellent customer support!”

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Posted 8 months ago

Happy Beds is rated 4.6 based on 1,937 reviews