Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,938 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and although I had received a damaged item the customer service from aimee and tuna has been amazing! Quick response and a happy outcome. Thanks Happy beds”

Helpful Report

Posted 1 year ago

“I ordered a mattress. It arrived on time and looked very comfortable and generally well-made. However, unfortunately it did have a small tear in it, which was quite disappointing as it was my first experience of buying a mattress online. That being said, Aimee, the person who I managed to get in touch with regarding the issue, was very compassionate and apologetic in her response. She arranged a prompt collection from my home, and issued a full refund straight after. So in that aspect, the customer service was brilliant and I really don’t have any complaints whatsoever. I understand that these things can happen (I probably just had bad luck), and I suppose I’d be willing to try buying from them again as the product was of good quality and the company themselves seemed very professional, at least that’s the impression that Aimee gave off. I believe they redeemed themselves for the 5/5 because of their quick and easy collection/refund. Good company overall. (P.S. the delivery drivers were very kind too)”

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Posted 1 year ago

“Aimee was fantastic. We had an issue with one door on our wardrobe not closing due to some warping. She dealt with all our messages promptly, professionally and we have a replacement door on the way. Fantastic customer service.”

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Posted 1 year ago

“Olivia from the customer service division is simply wonderful. She has been very helpful and supportive in my recent order amendments and I'm very pleased. Totally recommend.”

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Posted 1 year ago

“Customer service was brilliant. Bought a bed which had a problem, Aimee dealt with my issue and responded quickly and resolved the problem well. She was polite and efficient. I'm impressed by the customer service.”

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Posted 1 year ago

“Aimee responded swiftly to all our questions and her response was very informative.”

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Posted 1 year ago

“Spoke to Aimee at customer service to replace a part that came damaged, was polite efficient and sorted the issue within 1-2 working days”

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Posted 1 year ago

“What can I say…⭐️⭐️⭐️⭐️⭐️ customer service from Aimee…such a refreshing change to receive first class customer service without jumping through hoops. Brilliant guys !!!”

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Posted 1 year ago

“Unfortunately I’ve had to cancel my order but Aimee was very understanding & efficient with my request. If in the future I need anything from Happy Beds I will not hesitate to use them again & 100% recommend Happy Beds .”

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Posted 1 year ago

“Aimee really helped me out when I couldn't find what I was looking for on the website. She was quick to respond as well.”

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Posted 1 year ago

“Excellent customer service on the phone and online when I had to re-arrange delivery of my son's new bed (it's not due till May now, so can't comment on the product as yet). Thank you Aimee, Kyi and Tina, appreciate all your help! 😊”

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Posted 1 year ago

“I was more than impressed with the service I received from both Aimee and Olivia when I had a problem with a delivery of my bed,I would recommend this company for the excellent after sales service.”

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Posted 1 year ago

“Olivia was very helpful when I wanted to add the removal service so I could get my old bed taken away hassle free. Thanks!”

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Posted 1 year ago

“Olivia is helping me choose a mattress and has emailed me ones that are suitable. Very helpful and now I have to decide.”

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Posted 1 year ago

“Aimee quickly and helpfully arranged for exchange and redelivery of a missing item that was due to arrive today. Fingers crossed the new item is delivered on time and correctly.”

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Posted 1 year ago

“Aimee was incredibly helpful. 1 faulty part and she had arranged for a replacement within hours. thank you!”

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Posted 1 year ago

“Got my order from happy bed's had a part missing emailed them to explain what was missing got straight back to me and sorted it should get part in the next two to three days.thanks aimee for sorting it you were very swift and helpful thanks again Aimee and happy bed's.”

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Posted 1 year ago

“Extremely fast customer service ! Made a mistake on my order and it was sorted out within hours. Wow! Thanks Aimee!!”

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Posted 1 year ago

“Aimee was extremely helpful and answered any queries I had promptly.”

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Posted 1 year ago

“Great bed, great delivery, When an issue arose with the mattress Aimee's customer service was prompt and she offered multiple solutions to rectify the issue.”

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Posted 1 year ago

Happy Beds is rated 4.6 based on 1,938 reviews