Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,938 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great bed, good quality and Aimee was really attentive, thanks! Would recommend!”

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Posted 1 year ago

“We would like to thank Aimee from Customer Service. She dealt with our issue very promptly and professionally.”

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Posted 1 year ago

“First set of bunk beds became faulty and Happy Beds arranged a pick up and refund and was able to order a new bed which is perfect so far. Aimee Sophie and Chloe provided a great communication”

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Posted 1 year ago

“Had an issue with our chest of drawers which arrived damaged. Contacted Happy Beds and Aimee was efficient and very prompt in resolving our problem and getting us new, undamaged parts sent to us. Very impressed with the quality of customer service and efficiency of Aimee and her team - thanks guys!”

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Posted 1 year ago

“Had to rearrange our delivery and Aimee was really nice, quick and helpful.”

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Posted 1 year ago

“Wrong sized mattres came (double instead of small double). Contacted Happy Beds where Amiee and Lizzie promptly responded and arranged a replacement for the following week.”

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Posted 1 year ago

“Aimee was really helpful.”

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Posted 1 year ago

“Customer service has been great, Aimee was especially helpful.”

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Posted 1 year ago

“Aimee was really helpful!”

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Posted 1 year ago

“Customer Service is fantastic - Tina was incredibly helpful in changing my delivery date with no issues whatsoever. Very helpful, explained everything in great detail regarding the driver, delivery slots etc. that is what customer service should be! Thanks Tina!”

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Posted 1 year ago

“Fantastic service. There was an issue with a duplicate part needing to be replaced. Aimee sorted it all out promptly and the bed now looks great. Definitely recommend this company and their beds”

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Posted 1 year ago

“I had an extremely prompt reply following a concern that I raised about a second order I had made relating to the delivery charge. Aimee responded and managed this issue very effectively for which I am very grateful”

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Posted 1 year ago

“We bought our beautiful pink ottoman bed from happy beds. There was a problem with the bed it arrived damaged. I contacted happy beds and the issue was dealt with promptly and we had a resolution better than what we had asked for. I can't thank Amie enough for everything she has done to sort this out. I'll be more than happy to recommend happy beds. Their customer service is excellent. It's a shame other companies can't take a leaf out of their book. Really really happy with the outcome.”

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Posted 1 year ago

“Really happy with the service and prompt response”

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Posted 1 year ago

“Tina was brilliant at processing my request. Quick and efficient service. Thank you.”

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Posted 1 year ago

“Cannot fault Happy Beds. I had an issue resolved with efficiency and kindness by both Aimee and Jack. They were very helpful and I appreciate their support. Great customer service. Pricing is affordable, the delivery and their returns/refund process was very easy and smooth. Thank you for everything youve done.”

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Posted 1 year ago

“Excellent communication and service. Lovely email fixing concern I had from Aimee. Would recommend Happy Beds to.anyone. very quick response”

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Posted 1 year ago

“A really quick and helpful response from Aimee. Great customer service.”

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Posted 1 year ago

“Very quickly response from (Aimee), thanks for your help. Happy to the customer service.”

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Posted 1 year ago

“Great service , the delivery agent failed to deliver one of the 5 items in my package. After 2 days of not hearing from the deliver agent, I Spoke with Olivia at Happy beds . She called agent and parcel was delivered on the next day (Friday). This morning/afternoon she emailed to check everything had gone smoothly and that I now had the missing parcel after bank holiday weekend. This for me is a sign of a great team member and a company that I would definitely use again in the future for this one act of customer care.”

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Posted 1 year ago

Happy Beds is rated 4.6 based on 1,938 reviews