Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,938 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

Write Your review

Tell us how Happy Beds made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and helpful reply from Amiee confirming the quest bed holds 80kg.”

Helpful Report

Posted 1 year ago

“Customer service was really good”

Helpful Report

Posted 1 year ago

“So impressed with my Happy Beds experience. Ordering was seamless and when I needed to amend my delivery time slot, the staff (particularly Olivia) provided immediate assistance. The bed itself is amazing! Thanks Happy Beds.”

Helpful Report

Posted 1 year ago

“I contacted customer service with a question on my delivery expected on Thursday and my question was answered straight away excellent customer service Aimee - thank you”

Helpful Report

Posted 1 year ago

“We ordered 2 cabin beds, mattresses and chest of drawers. The communication from the beginning was first class, order summary given along with delivery details. The night before I recieved a two hour time slot as promised. Delivery arrived within the first hour of the time slot, a couple of boxes had some minor transport damage but everything inside was in perfect condition. Delivery team carried everything up two flights of stairs and stacked neatly. I spent the next 6 hours putting things together and everything fits together well and feels and looks quality. One small fixing was broken but Aimee from customer services had a couple sent out on the post the next day. Great service. Thank you.”

Helpful Report

Posted 1 year ago

“Just a minor problem which was quickly sorted out by Aimee and Kyi and didn't prevent the bed from being used. Wonderfully comfortable bed , Joe.”

Helpful Report

Posted 1 year ago

“Excellent as usual. We had a missing part but this was quickly resolved by Aimee. Fantastic discounts and Great delivery team.”

Helpful Report

Posted 1 year ago

“I was in touch with Aimee for bed replacement and she was very processional in solving the issue. She has good knowledge of business and is wonderful in handling customer queries. I wish her all the best for future career growth. Please keep-up good work, Aimee.”

Helpful Report

Posted 1 year ago

“Emailed the customer service team to ask if they could send a couple of fabric samples, replied very quickly to confirm samples had been posted Great customer service from Aimee. If i like the fabric and colours I will certainly be buying from them”

Helpful Report

Posted 1 year ago

“Jack was very quick to respond to my email regards adding to my order and Olivia was lovely on the phone handled my request very quickly and efficiently Just waiting now for y New bed and mattress to be delivered Thank you”

Helpful Report

Posted 1 year ago

“Aimee resolved my issue without any problem.”

Helpful Report

Posted 1 year ago

“Great friendly customer service from Aimee, she helped fix my order! Thank you”

Helpful Report

Posted 1 year ago

“Aimee was really helpful and made the amendment process so easy!”

Helpful Report

Posted 1 year ago

“Very happy with the help I received today from Aimee in helping me to amend an incorrect order I placed, was super helpful, fast and efficient. Thank you.”

Helpful Report

Posted 1 year ago

“Olivia on customer services couldn't be more helpful. She discussed many options with regards to mattresses for the new bed, and delivery options. She couldn't do enough to help and was a pleasure to speak to.”

Helpful Report

Posted 1 year ago

“Fantastic quality bed. Looks much more expensive than it actually was because of Happy Beds competitive prices. I thought one piece of the flat pack was missing but needn't have worried asI found it at the bottom of the box as I neared completion of the bed. I had contacted customer care and Aimee responded v quickly and was very helpful although I didn't need the help in the end.”

Helpful Report

Posted 1 year ago

“I had a follow up request and found Aimee extremely helpful in accommodating this. I haven’t had my delivery yet but the customer service based on this interaction was great. Thank you”

Helpful Report

Posted 1 year ago

“Great customer service from Aimee today. Thank you!”

Helpful Report

Posted 1 year ago

“Aimee was a great help and was very quick to get back to me with information.”

Helpful Report

Posted 1 year ago

“Have not received my beds yet, but so far excellent customer service from Aimee, who agreed to amend my delivery date on request, promptly ! Thank you, Aimee !”

Helpful Report

Posted 1 year ago

Happy Beds is rated 4.6 based on 1,938 reviews