Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,923 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,923 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service from Aimee and Sophie after we had a slight issue with a couple of the parts for delivery. Other than that, delivery came when it said and the bed is ideal for my daughter and feels very sturdy.”

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Posted 6 months ago

“Great customer service from Sophie, answered my query and sorted really quickly. Would highly recommend this company. So thank you Sophie and I look forward to recieving our bed, shortly ☺️”

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Posted 6 months ago

“Really happy with everything so far, had to delay delivery as I had not moved into my property yet, and they were happy to do so plus customer service (Sophie) was spot on. Only opened 1 box , which was my bedside table and Really looks the part. Not opening anymore boxes as I still haven't finished decorating my bedroom but should be doing , in the next couple of weeks.”

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Posted 6 months ago

“Sophie was very helpful and resolved my query in an efficient, professional way. Thank you Sophie ⭐️”

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Posted 6 months ago

“Ordered a bed from Happy Beds and delivery was when I needed and wanted it. Lots of choice. Easy to put together. A wheel was missing in the box, but Sophie dealt with my query by email swiftly and I will have a replacement in 2 to 4 days. Great service.”

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Posted 6 months ago

“Very happy with service so far . I had to change delivery date and Amie had sorted it out for me within the hour. Very happy customer so far. 👍👍👍👍”

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Posted 6 months ago

“Thank you for your understanding.”

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Posted 6 months ago

“Great experience with Happy Beds. 2years and a half since purchasing the bed the pistons stopped working and after raising it with Happy Beds and going through their complaints process 2 new pistons have been delivered at my door. Finally a company that follows their warranty promise through. Thank you to Sophie and the team.”

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Posted 6 months ago

“Just been chatting on live chat with Liv from Happy Beds. She has been so helpful! It is quite a minefield when choosing a mattress and frame, especially when you are purchasing online. Liv has given me a ton of advice and guided me in the right direction for purchasing a new bed for my daughter. Thank you Liv, your service has been great!”

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Posted 6 months ago

“A pleasant and quick response from the service team. Sophie and Jack have addressed the issue quickly. I would recommend Happy beds to anyone.”

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Posted 6 months ago

“As always, a pleasant and quick response from the service team. Harley sorting a delivery issue for me. John . Alton”

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Posted 6 months ago

“One of the draws was damaged on the bed we purchased from ask. I contacted ask I spoke to a girl called Sophie she was very helpful and got a replacement sent out straight away. Thanks”

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Posted 6 months ago

“Extremely happy with the customer service I received. Sophie was really helpful. She didn't have the information I needed on the product documentation so she went away and spoke to the manufacturer to get the information for me. Five star customer service.”

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Posted 6 months ago

“Bed delivered on time , small issue with the bed although the customer service response from Sophie was excellent and resolved very quickly without having to chase up , would recommend”

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Posted 6 months ago

“Aimee emailed back promptly and was more than happy to help. She was lovely.”

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Posted 6 months ago

“I accidentally put the wrong address for delivery as we are in the process of moving, and Sophie was very quick to respond to the query and resolved the issue instantly! Thank you for the amazing service provided :-).”

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Posted 6 months ago

“Sophie provided us with excellent assistance with our issues regarding our bed frame, ultimately we opted for a full refund instead of another replacement. Sophie was prompt, courteous, and extremely helpful and understanding throughout the process. Her timely updates and acknowledgement of our frustration ensured that the issue was resolved efficiently. We greatly appreciate her exceptional customer service.”

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Posted 6 months ago

“Lizzy went out of her way to help me today. Fantastic customer service - thank you Lizzie!”

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Posted 6 months ago

“Paige provided excellent assistance with our recent issue regarding the damaged bed parts. She was prompt, courteous, and very helpful throughout the process. Her timely updates and attention to detail ensured that the issue was resolved efficiently. We greatly appreciate her exceptional customer service :)”

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Posted 6 months ago

“We had a problem with our ottoman bed frame mechanism after about 18 months, we contacted Happy Beds and spoke with Paige & Jack who were very efficient and helpful in rectifying the issue directly with the manufacturer and arranging a new bed frame to bed sent to us. I couldn’t be more pleased and I would not hesitate in buying from Happy Beds again in the future 👍🏼😁”

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Posted 6 months ago

Happy Beds is rated 4.6 based on 1,923 reviews