Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,937 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chloe helped me with a enquiry. Lovely to speak with and replied promptly with all the information i needed”

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Posted 8 months ago

“ordered a bunk bed for my boys. But being a bit silly managed to order two. After a panic flap I messaged on the website and text spoke to Chloe who was amazing and sorted out my order and arranged for my refund. One happy mum and two happy boys looking forward to there 1 bunk bed 🙂”

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Posted 8 months ago

“Paige was very helpful this evening in answering our questions and helping us to decide to buy the bed we want.”

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Posted 8 months ago

“We ordered the Pegasus high sleeper, which my son absoloutely loves! Unfortunately one part was missing when it arrived, due to a slighly damaged box. Sophie (customer services) was extremely helpful though and contacted the manufactuers, and arranged a delivery of the missing part within a few days. Great customer service.”

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Posted 8 months ago

“Aimee responded to my email within a few minutes! I needed to cancel my order which was already scheduled for delivery but this was no issue. I am very pleased with the customer service and Happy Beds.”

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Posted 8 months ago

“Happy Beds have bern fantastic since I first placed my order. I had to change delivery dates twice and both times they attended to it so quick and really nice about it. Can’t fault them . Thanks to Chloe and Amie”

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Posted 8 months ago

“Great Customer Service and was dealt with on the call.”

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Posted 8 months ago

“contacted due to receiving 2 of the same part was connected to sophie who was extremely helpful and got the issue sorted in a timely manner.”

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Posted 8 months ago

“We have bought several mattresses and have been pleased with them. With the last mattress we bought, there was a minor issues with damage to packaging and Sophie was very helpful in helping sort this out and arrange a discount.”

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Posted 8 months ago

“Chloe was very helpful”

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Posted 8 months ago

“The customer service from this company, Aimee especially is absolutely amazing. Aimee couldn't have been more helpful and understanding with the error I made. She was so kind helpful and understanding. I will definitely be using this company again.”

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Posted 8 months ago

“Top customer service team. Aimee was absolutely brilliant and understandable of my order issue. She took care of everything for me and sorted out the issue. Pleasure to deal with.”

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Posted 8 months ago

“Great customer service from Chloe,answered my query and sorted really quickly. 👍”

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Posted 8 months ago

“Courier delivered a bed with two sets of side rails and no headboard. I only noticed when I finally started to build it, so contacted support. Was expecting a painful process but It took two emails to get an exchange sorted (handled by Aimee) and all within 24 hours. I find this quite exceptional nowadays where support and service seems to be viewed as an unwanted overhead for most companies.”

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Posted 8 months ago

“Great customer service from Aimee and Sophie after we had a slight issue with a couple of the parts for delivery. Other than that, delivery came when it said and the bed is ideal for my daughter and feels very sturdy.”

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Posted 8 months ago

“Great customer service from Sophie, answered my query and sorted really quickly. Would highly recommend this company. So thank you Sophie and I look forward to recieving our bed, shortly ☺️”

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Posted 8 months ago

“Really happy with everything so far, had to delay delivery as I had not moved into my property yet, and they were happy to do so plus customer service (Sophie) was spot on. Only opened 1 box , which was my bedside table and Really looks the part. Not opening anymore boxes as I still haven't finished decorating my bedroom but should be doing , in the next couple of weeks.”

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Posted 8 months ago

“Sophie was very helpful and resolved my query in an efficient, professional way. Thank you Sophie ⭐️”

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Posted 8 months ago

“Ordered a bed from Happy Beds and delivery was when I needed and wanted it. Lots of choice. Easy to put together. A wheel was missing in the box, but Sophie dealt with my query by email swiftly and I will have a replacement in 2 to 4 days. Great service.”

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Posted 8 months ago

“Very happy with service so far . I had to change delivery date and Amie had sorted it out for me within the hour. Very happy customer so far. 👍👍👍👍”

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Posted 8 months ago

Happy Beds is rated 4.6 based on 1,937 reviews