Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,938 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick reply to our query. About the Pegasus bed. Now we know if it fits etc”

Helpful Report

Posted 1 year ago

“Aimee provided excellent customer services when I had an issue with a damaged part. She was prompt in responding, helpful and polite.”

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Posted 1 year ago

“Excellent customer service by Aimee. Replied promptly and got all my requests sorted instantly. Cannot wait for the delivery of my bed tomorrow”

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Posted 1 year ago

“Dreadful customer service after I received a faulty bed. It's now 5 days on and I have no tracking for the replacement part, a half built bed in a room a now cannot use and was told that I have to dispose of the very large faulty part myself! No suggestion of compensation. Shocking service, avoid at all costs.”

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Posted 1 year ago

“I had to change the house number of my delivery address and Tina dealt with my request in a very professional manner👍”

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Posted 1 year ago

“Excellent customer service by Aimee. I had to cancel an order made in error and my request was dealt with quickly and efficiently on the same day.”

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Posted 1 year ago

“Excellent customer service, was issue with delivery address which was promptly sorted by Aimee.”

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Posted 1 year ago

“I’m very impressed with the customer service I received from Tina, she was helpful in sorting out my delivery and making sure it would be left in a safe location as we wouldn’t be home at the time of the delivery, all I had to do was email my problem and she sorted everything:))”

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Posted 1 year ago

“I bought a mattress from this company but unfortunately there was a manufacturers fault but I have to say that happybeds and especially Aimee dealt with the situation professionally and within a timeframe I was extremely happy about . My messages and queries were always answered within a few hours and I am extremely happy with the customer service I received .”

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Posted 1 year ago

“Prompt delivery service, arrived on the day I requested. Had a slight issue with some of the panels on the bed but Aimee and Chloe were fantastic in dealing with my complaint. They managed to obtain a partial refund for me both came across as extremely polite women who would go over and above to ensure the customer went away happy. Would highly recommend!”

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Posted 1 year ago

“Amiee and Chloe have been amazing. They replied to my first email within 48hrs. Once my problem was dealt with, it was resolved within 3 working days. I was given a few options to sort my problem, which I was very happy. I would definitely say they both went above and beyond to get my problem resolved.”

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Posted 1 year ago

“Very happy with delivery, quick dealing with bed with faults and costumer service very helpful about refund.. Very Happy with mattress.”

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Posted 1 year ago

“I don't tend to write reviews but thought I'd make an exception on this occasion. We had an issue where a part of the bed was damaged and I was deliberating whether or not to contact Happy Bed's customer service - I usually don't have the best experience of this and usually end up being more drained from the process. Nevertheless, I contacted their customer service department and was attended to by Aimee! She kept us informed of our options and was able to resolve everything, ordering new parts in the process. Will definitely be recommending them and will use them again! Thanks Aimee and Happy Beds as a whole!”

Helpful Report

Posted 1 year ago

“Needed to add a mattress to my original order, quick and efficient on the telephone, following an email from Lizzy. Now ordered and added and will be looking forward to delivery. I asked about instructions for the bunk beds I had ordered just in case I needed extra tools!!! Lizzy and Olivia added them to the email confirmation. Hope the delivery and assembly goes as smoothly! Thank you Lizzy and Olivia.”

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Posted 1 year ago

“Great customer service which is so important. Thanks Aimee and Chantal!”

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Posted 1 year ago

“Aimy was quick and accurate in providing clarifications about a specific product I was interested in. In the recent times I don’t get meaningful and helpful responses from customer services; thought of giving a shout to Aimy.”

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Posted 1 year ago

“Excellent customer care especially from Amiee and Jack , quick and detailed answers to questions I emailed, thank you so much.”

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Posted 1 year ago

“Aimee was very helpful when it came to solving my problem. Quick and efficient.”

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Posted 1 year ago

“Really good service, Amy and Chloe great helpful when had an issue.”

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Posted 1 year ago

“Aimee has been incredibly helpful with her customer service upon correcting a delivery address for us. Thank you!”

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Posted 1 year ago

Happy Beds is rated 4.6 based on 1,938 reviews