Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,938 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When l realised l had ordered one too many mattress for my bed.l got in touch & Amiee sorted everything out for me.Very helpful & put my mind at ease.Thank you Amiee.”

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Posted 2 years ago

“Very comfortable and stylish bed from Happy Beds. Had a slight problem with the assembly of the ottoman mechanism, but Amiee in customer services was very helpful in getting it sorted.”

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Posted 2 years ago

“Although there was a mess up with the delivery dates. Amiee and Caroline were extremely helpful.”

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Posted 2 years ago

“Amiee has been very professional sorting out my issue when I received the wrong item well done custom services”

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Posted 2 years ago

“Amazing support from the customer service team (Amiee and Caroline) who quickly responded to my query about the delivery. I would recommend this company.”

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Posted 2 years ago

“Very happy with the service. I had a problem with the matress and spoke to Aimee and Jack who have both been very helpful and even gave me a reimbursement for inconvenience. Would definitely recommend. Mattress so far so good. Bought for my son.”

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Posted 2 years ago

“I am really happy with the promptness in response to my complaints. Really appreciate an effective customer service by Aimee.”

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Posted 2 years ago

“Fabulous service from Aimee, she sorted out my returns and refunds immediately! 5* service thank you Aimee 😊”

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Posted 2 years ago

“We had a problem with our delivery - no mattress. I spoke to Aimee who was really helpful and explained the problem was caused by one supplier. She organised a refund for the mattress, I ordered a different one and it was delivered next day. Thank you!”

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Posted 2 years ago

“Great customer and after sales service. Amiee and the team helped us get spare parts for our bed after the kids damaged it. Quick delivery and the bed is now fixed. Thank you Happy Beds Team!”

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Posted 2 years ago

“Sophie and Tina were really helpful after I made a mistake when ordering. They sorted the problem straight away and didn’t even affect my delivery!”

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Posted 2 years ago

“Would highly recommend happy beds, stumbled across this company and hand on heart it is the best bed we have ever had. Slight mix up with the frame which was efficiently resolved by happy beds staff Aimee and chloe, they are Both a credit to the Company. All has been rectified. Normally company’s can be a pain trying to resolve problems but not these girls I appreciate how helpful you both where, Thank you so much for your brilliant customer service. Will be returning to buy our guest bedroom bed”

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Posted 2 years ago

“Customer service excellent, thank you Tina and Kyi who went above and beyond in helping us. My daughter loves the divan bed and the velvet finish is beautiful. The top board is very thin, so beware of putting any weight on these style of beds without the mattress in place.”

Happy Beds 5 star review on 7th December 2022

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Posted 2 years ago

“Many thanks to Amiee at customer services who was very helpful and responded quickly to my query!”

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Posted 2 years ago

“The bed I brought was amazing quality, great price and very sturdy (I was surprised) I recently had to contact customer service re another purchase… Kyi was very helpful and so kind and understanding to my situation. Would defo recommend happy beds and will be purchasing from again in the future!”

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Posted 2 years ago

“Great service and hassle free especially from Kyi who was really helpful and polite. Really happy with the waiting time to get through to customer service too, was pretty much straight away.”

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Posted 2 years ago

“I had help with Aimee in customer service who fixed my issue very promptly”

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Posted 2 years ago

“Amiee was absolutely brilliant from start to finish, really great customer service. Thanks Amiee!!”

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Posted 2 years ago

“This will be the second time I have ordered from this company. On this occasion, I purchased the Nebula Gaming Bed for my son. Happy Beds provide excellent communication, and a fast and efficient delivery service. Unfortunatly one of the panels off the bed were found to be damaged upon delivery. I filled out an online form to let the company know it arrived damaged and the advisor Sophie emailed me back the next working day and dealt with my query appropriatly. Another happy customer. Thank you.”

Happy Beds 5 star review on 6th December 2022

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Posted 2 years ago

“I bought a king bed for a new property, this unfortunately fell through so I asked if it was possible to cancel the order, which was done immediately. I recommend happy beds to anyone wanting a good service. I shall definitely use them in the future.”

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Posted 2 years ago

Happy Beds is rated 4.6 based on 1,938 reviews