Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,938 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service provided by Harley who responded to my query very quickly Very good customer service Thank you again”

Helpful Report

Posted 1 year ago

“My partner and I have been looking for a TV bed for a while and happy beds seem to fit all our needs however we are currently redecorating our bedroom so I wasn’t sure based on the pictures of the website which colour we should go for. So I E-mailed them and the lovely Jack responded within the 48 hours (which was stated on their automatic replies). So I asked Jack if it was possible for us to be sent some swatches of the colour of the bed and within that same day he said they had been sent to us. Couldn’t be happier with the customer service so far! Looking forward to receiving the swatches so me and my partner can order the bed!”

Helpful Report

Posted 1 year ago

“Easy to order, easy to amend and great customer service from Jack. Happy Beds truly are a happy and helpful company to deal with. Big thanks! Mel.”

Helpful Report

Posted 1 year ago

“Have used this company previously.Excellent customer service and item purchased was fabulous quality. Ordered 2 items separately yesterday for delivery on separate days. I was contacted by Sophie earlier who has offered them arranged for both items to be delivered on the same day (which wasn’t an option on the site probably because I ordered sedately) I am impressed this has been arranged and found Sophie pleasant, very helpful and followed up by a confirmation detailed email straight away. Highly recommend this company. Thanks Sophie”

Helpful Report

Posted 1 year ago

“Quick and helpful response fron Jack in customer services.”

Helpful Report

Posted 1 year ago

“Fantastic customer service from Sophie, Chantel and Jack. Quick delivery and efficient replies to emails. Shame the bed was flimsy and broke however they sorted it out promptly without any issues. Thanks to happy beds I will use them again! 🙂”

Helpful Report

Posted 1 year ago

“Very happy with my purchase and jack from customer service was very helpful”

Helpful Report

Posted 1 year ago

“Great customer service, fast answers to queries. Thanks Aimee!”

Helpful Report

Posted 1 year ago

“Outstanding customer service especially from Liv who I dealt with, thank you”

Helpful Report

Posted 1 year ago

“Great service and communication. I had an issue with my bed and it was resolved in a professional, friendly and quick way. Lizzy, Melissa and Jack were super helpful. Highly recommend.”

Helpful Report

Posted 1 year ago

“Sophie on customer service was very helpful after an emergency made it impossible to accept my delivery and rearranged it for the next day.”

Helpful Report

Posted 1 year ago

“Amazing service. Melissa was especially helpful when I ran into some assembly issues! Highly recommend.”

Helpful Report

Posted 1 year ago

“I bought a Pegasus White and Silver Wooden High Sleeper and needed 2 replacement casters. Contacted customer services and a full set posted out free of charge. That should keep one little girl happy in the week before Xmas. Many thanks to Aimee and Jack. Sterling effort.”

Helpful Report

Posted 1 year ago

“Great service from Liv. Had a query about delivery dates and she sorted it straight away without any fuss!! Well done Happy Beds!”

Helpful Report

Posted 1 year ago

“Really great customer service when needed most ! Spoke to Lizzy who helped me rearrange my delivery free of charge when I missed it due to an unforseen stint in A&E. Thankyou very much Happy Beds = Happy Customer”

Helpful Report

Posted 1 year ago

“Lizzy was so genuine and lovely. She sorted put my concerns and converted me from frustrated to happy and thankful. Thanks so much Lizzy xxxxx”

Helpful Report

Posted 1 year ago

“I am yet to purchase a bed but so far the customer service I received through the online chat portal has been fantastic. Chloe provided great assistance and answered my all queries. I can’t wait to make an order!”

Helpful Report

Posted 1 year ago

“Bought cabin beds from here 9 months ago. Good selection and great value. Recently had an issue with the wheels on the desk and Sophie at Customer Services dealt with the issue quickly and efficiently. Replacement parts sent out with minimal fuss. Thank you”

Helpful Report

Posted 1 year ago

“My circumstances changed and Harley from customer services was very helpful and assisted with amending my order quickly. Really good service as always”

Helpful Report

Posted 1 year ago

“We have been delighted with the two beds purchased from Happy Beds. Kids happy and we are very impressed with how sturdy the beds are. And when we had an issue with some damage to one part during delivery, their customer service team (shout out to Jack!) were instantly and impressively helpful with arranging a replacement.”

Helpful Report

Posted 1 year ago

Happy Beds is rated 4.6 based on 1,938 reviews