Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,938 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I tried Happy Beds after looking at all the usual competitors, and their products seemed too good to be true at the price point. However, the “design a bed” feature was simple and extremely helpful, and after ordering, delivery was quick and efficient. I am extremely happy with the mattress and divan. There was damage to one drawer; however, their support was superlative, and I was very helpfully assisted by customer services advisors Sophie who promptly arranged for a new drawer to be quickly delivered to my new address. Can’t recommend highly enough for price, quality, convenience, efficiency, and now customer service thanks to Sophie”

Helpful Report

Posted 1 year ago

“I had an issue with my ottoman storage bed that had stopped staying up when lifted. As it was still under guarantee, Sophie at customer service was very helpful and prompt in dealing with my request for new parts for the bed.”

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Posted 1 year ago

“Aimee and Chloe helped resolve a small issue with a damaged part in my order. All emails were dealt with promptly, and I was happy with the outcome of the communications. Would gladly deal with Happy Beds again.”

Helpful Report

Posted 1 year ago

“The customer service recieved by Sophie was excellent. there were a number of issues with this item and each one was addressed quickly and helpfully. Sophie maintained great levels of contact throughout and was a pleasure to deal with.”

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Posted 1 year ago

“Needed to change an order to another bed great service from Olivia with confirmation email within 5 minutes. Thank you.”

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Posted 1 year ago

“Needed delivery address changed, great customer service from Aimee getting this issue resolved very quickly.”

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Posted 1 year ago

“Very polite and she helped me very fast!Thank you Aimee!”

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Posted 1 year ago

“Really good customer service. I didn't have to wait a long for my call to be answered and nor was I put on hold. So no music for ten minutes. My issue, which may I say was totally my fault (I ordered the same bed twice) was dealt with within minutes. Happy Beds called me and emailed me to inform me of my mistake. Which as stated was sorted out within minutes. With no hesitation on the companies part. I received a confirmation email stating that one of the two orders had been cancelled. All sorted within ten minutes. Thank you Happy Beds. From a happy customer.”

Helpful Report

Posted 1 year ago

“The bed was delivered 3 years ago. We had a slat break which Happy beds sent replacement slats asap. This year the draw handles broke and Happy beds sent replacements immediately. Very happy with this company as they are so helpful. Aimee was my correspondent and she dealt with the matter quickly and effectively :-)”

Helpful Report

Posted 1 year ago

“Paid for a bedroom delivery which didn’t occur unfortunately but Aimee was very kind to offer a solution and rectify the issue”

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Posted 1 year ago

“Aimee went above and beyond rearranging my delivery via Panther; very grateful”

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Posted 1 year ago

“Aimee was brilliant when I contacted Happy Beds earlier today. I was given all the information about my order very quickly. A very professional service was received from Aimee, thank you.”

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Posted 1 year ago

“A part of the bed was damaged - there was a crack in the wood. I appreciated Aimee's help in arranging for a replacement part to be sent.”

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Posted 1 year ago

“When I accidentally booked delivery for the wrong day, I emailed to request a change and Aimee very quickly amended it without any fuss. Very efficient. Thank you.”

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Posted 1 year ago

“Missing item but great customer response from Aimee”

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Posted 1 year ago

“Brilliant customer service from Aimer, had an issue and she resolved it quickly and easily with no quibble.”

Helpful Report

Posted 1 year ago

“I sent a query regarding a confirmation for the order and I received a reply quickly from Aimee. Customer services was prompt and I look forward to receiving my bed frame.”

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Posted 1 year ago

“Nice quality bed easy to assemble and prompt and efficient customer service from Aimee who sent us a replacement bed slat straight away when one of them broke on the upper bunk bed.”

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Posted 1 year ago

“I've had so issues with the bed that I have purchased from this website and spoke to Aimee who has been really lovely, reassuring and very helpful. She has sorted out my problem like a breeze and we came to the resolution very quickly and effortlessly. Amazing customer service!”

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Posted 1 year ago

“Excellent customer service from Aimee and Liv who helped me with a small issue of a part being damaged in transit. Swift response and replacement sent out next day. Very satisfied 😊”

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Posted 1 year ago

Happy Beds is rated 4.6 based on 1,938 reviews