Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,938 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I messed up and ordered the wrong size mattress, sent Happy Beds an email and Sophie very swiftly rectified my error, changed the delivery and even refunded the difference. High recommended, thanks again Sophie.”

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Posted 1 year ago

“Got an email as I'd made a couple of orders. Sophie grouped the orders together and was quick with emails. Thanks Sophie, job done quickly and easily”

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Posted 1 year ago

“Purchased a new bed for my daughter a few weeks ago with a specific date requested for delivery as we were moving in to a new home. Easy enough ordering online. Delivery was good, they called 45 minutes ahead of time. Hit a slight issue but was dealt with quickly by Jack in the office who was great throughout.”

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Posted 1 year ago

“Unfortunately had to cancel the order due to some reason, used online option to cancel request. Got confirmation of cancellation next day... Waiting for refund, hence 4 star... Will happily rate 5 star for support if refund is processed in time.”

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Posted 1 year ago

“Highly recommended Happy Beds. I had an issue and it was very quickly resolved with Jacks outstanding customer service. The quality is at high standard and also good value. Many thanks again Jack for all your help.”

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Posted 1 year ago

“Mattressss are good quality. Prices are a fraction of its heavily branded peers. And they also offer recycling of your old matttress. I strongly recommend. Thanks Chloe.”

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Posted 1 year ago

“I needed to amend the delivery date of my order and emailed them to call me. Sophie called me within 2 hours of my email being sent and had it all changed for me in 10 minutes. So far, great customer service 👍”

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Posted 1 year ago

“Awful company and mattress quality - DO NOT WASTE YOUR MONEY. I bought a king size mattress about 2 months ago, and it's already sunk in the middle. They are voiding my warranty because apparently i was supposed to flip the mattress every week for 6 weeks and every 6 weeks thereafter?! Have i bought a mattress or a pillow? Their so called Platinum mattress quality is actually rubbish. DO NOT USE THEM - their so called warranty is a lie.”

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Posted 1 year ago

“Needed to amend an order for the second time, Sophie had it done in less than 24 hours. Great customer service”

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Posted 1 year ago

“Chloe was really helpful in advising me she could send samples out. thank you for your help!”

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Posted 1 year ago

“Customer service is fantastic! Thank you,Lizzy.”

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Posted 1 year ago

“Great customer service, especially Chloe. Thank you.”

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Posted 1 year ago

“Amazing and very quick to answer phone call today re- arranging delivery date, (Paige and Aimee) we’re both easy to talk to and made this process very simple and easy with great phone manners thank you for all your help for one very happy customer.”

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Posted 1 year ago

“Very pleased with the customer service Jack provided today. I messed up my delivery date & he quickly rearranged it to suit the day I needed!”

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Posted 1 year ago

“I had to cancel an order an Lizzy was extremely helpful in sorting it out for me.”

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Posted 1 year ago

“Purchased bunk beds that unfortunately arrived damaged. Jack, Melissa & Aimee all provided first class customer service. I would happily recommend them !!”

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Posted 1 year ago

“Chloe and Viv gave excellent service in regard to a part issue”

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Posted 1 year ago

“I ordered a daybed and mattress for my guest room. End to end service was great. There was an issue with one part of delivery missing but both the courier and Jack in Happy Beds customer service were amazing. Jack kept me updated at all times and swiftly arranged delivery of the missing item. Quality of bed great and customer service even better. Would highly recommend.”

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Posted 1 year ago

“I've ordered a single bed for my son, but after arived I have realised that would not fit in the space I have for it. I've contacted customer service and explained the situation and they've said to organise the returning ifi haven't opened the original package,which I didn't. They've received it and now I'm waiting for the refund. Thank you”

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Posted 1 year ago

“Great customer service. Very happy with the staff member who communicated with me with my order named Sophie. Replied to my emails straight away so thank you!”

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Posted 1 year ago

Happy Beds is rated 4.6 based on 1,938 reviews