Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,938 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price was best I could find on the net, delivery was prompt. Had a faulty part, but Aimee and Lizzy dealt with the issue politely & efficiently.”

Helpful Report

Posted 1 year ago

“Delivery people were very helpful they ring you on the day several times to ensure the item is delivered Unfortunately I had an issue with my mattress as their was a stain (as it was raining that day) but Aimee and Jack responded in a timely manner and offered 3 options, one of which was a discount off the overall price. Overall quick responses and helpful”

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Posted 1 year ago

“My son has had a happy bed for 5 years, which may I add is amazing and we’ve had 0 problems! Yesterday I’d messaged as I’d misplaced the instructions manual, Aimee came to the rescue and managed to source the manual for me! Her customer service was excellent!”

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Posted 1 year ago

“I had to cancel part of my order two days before the delivery was due. Olivia was so helpful and sorted it all out for me. Great service.”

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Posted 1 year ago

“Super helpful customer service agent Liv helped me change my delivery date with ease. Thanks again”

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Posted 1 year ago

“So friendly and so helpful even though I had to cancel my order. Thank you so much”

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Posted 1 year ago

“I ordered a chest of drawers and the day before delivery I had to change the delivery address. I contacted Happy Beds and spoke to Olivia she was so helpful and got the address changed straight away. Thank you Olivia.”

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Posted 1 year ago

“A big thank you to Liv...who helped me sort out a change to my order..I had ordered the wrong mattress. I followed the contact Us page instructions and Liv got back to me.less rhan 24 hours later to confirm my order had been changed and would still be delivered on the same original delivery date. Excellent service. Thank you Liv!”

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Posted 1 year ago

“Fantastic customer service (Aimee) Did what I asked without delay. Would recommend.”

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Posted 1 year ago

“Aimee from the customer service team was wonderful and helped me change the delivery dates as I had picked the wrong days when ordering. :)”

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Posted 1 year ago

“Last minute change to delivery that Aimee sorted very efficiently - was expecting it to be a lot more complicated 👍🙂”

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Posted 1 year ago

“I should leave no stars! Completely and utterly failed to withhold their promise of delivery on said date! Day was agreed in plenty of time but they failed to load it onto the van. I wonder if they had it at all at time of purchase. Worse still if they did and simply forgot to include it. I was then told they would try to get it to me on the following day and later told the time slot had been missed! Missed by who? It was there mistake in the first place that the promise wasn’t kept and should automatically have been given slot for the next day. So I’m still waiting for this bed and therefore I’d not recommend buying from them.”

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Posted 1 year ago

“Love the bed…slightly disappointed as I thought there was a base to the ottoman part but that was my error. Couldn’t initially locate the assembly instructions but Aimee at Happy Beds responded to my email quickly, attaching the instructions. Great service”

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Posted 1 year ago

“Thank you Aimee for your nice following up my order. Everything was excellent.”

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Posted 1 year ago

“I was very pleased with the service and advice off Aimee very prompt, explained in detail how to rectify the fault 😁😁”

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Posted 1 year ago

“I asked Happy Beds to provide me with some replacement drawer handles and Aimee came to the rescue. Great customer service 😊”

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Posted 1 year ago

“Friendly and fast response very helpful”

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Posted 1 year ago

“Sophie, Chloe & Chantal have given excellent customer service in sorting out a replacement item quickly & efficiently. I was worried using an online company that if there was a problem it would be difficult to resolve but i have been kept informed at every opportunity & am really impressed with how my issue has been resolved- refreshing! I’m looking forward to enjoying my new bed which looks lovely & of good quality”

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Posted 1 year ago

“Excellent customer service from Aimee- I hadn’t received info that my order had been received. Aimee looked into this morning & I’d wrongly put my email address in Quickly rectified and mattress being delivered tomorrow Thanks Sarah”

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Posted 1 year ago

“Fantastic customer service from Liv. I realised this morning that the order I had placed last night was for the wrong delivery date of tomorrow instead of next week. I called customer services and Liv assured me over the phone that she would be able to sort it out and could amend the delivery date to next week. Half an hour later I had an email confirming that the changes had been made. First class service. Thank you”

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Posted 1 year ago

Happy Beds is rated 4.6 based on 1,938 reviews