Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,938 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jack was very polite and quick at getting back to me via email. Highly recommended!”

Helpful Report

Posted 1 year ago

“This review is for customer service only. I purchased a guest bed 3 months back from this website. Unfortunately, the quality wasn't as expected and wlon second use, bed frame shattered. I contacted the customer care to ask for refund. Sophie and Melissa picked up my case and went above and beyond to chase the manufacturer for the refund. I am happy with the service given by them in manner and speed they delivered it. This instills the customer confidence to rely on such vendors who take the responsibility when product is faulty. I would recommend happy beds.”

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Posted 1 year ago

“Jack has been awesome as we needed to make some changes to our delivery dates etc and he went above and beyond to make sure everything suited us.”

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Posted 1 year ago

“I purchased a high quality ottoman bed at a very good price from Happy Beds. Special thanks to Sophie from customer service. I needed a small part replacement and Sophie arranged it all for me within 24 hours. I can't ask for more and thanks again for Happy Bed's great products, and customer service. I wish you all a merry Christmas and a happy new year. X”

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Posted 1 year ago

“Customer service from Sophie, Melissa, Paige and Lizzy was amazing. Mattress, not so amazing”

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Posted 1 year ago

“Liv and aimee were amazing when i had to change my delivery date it was sorted within hours .they were super helpful and very friendly was a breath of fresh air to speak to people who where helpful”

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Posted 1 year ago

“I was initially cautious about purchasing a bed online, but after experiencing the comfort of a heavenly mattress during a stay at a beautiful Airbnb, I couldn't resist. I reached out to the hosts to inquire about the mattress brand, as it truly felt like sleeping on a cloud. Fortunately, they promptly shared the details with me, and now I am delighted to own the Signature Crystal 3000 Orthopaedic Natural Mattress. It has proven to be absolutely worth the investment! Additionally, a big thank you to Chloe for her swift assistance in addressing my query.”

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Posted 1 year ago

“Lizzy was happy to help as I needed to change my delivery address due to myself moving out. Was changed very quick and contracted me within 2 hours. She was extremely helpful with my enquiry. :)”

Helpful Report

Posted 1 year ago

“A simple email to Happy beds and a lovely email back from Lizzy giving me an positive response x”

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Posted 1 year ago

“Great work ethic Great customer service. Any issues I had were dealt with promptly and politely by Harley. Great work ethics to have well done”

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Posted 1 year ago

“Excellent bed and service, had an issue with a loose spindle on the headboard but dealt with swiftly by Aimee, will definitely return to Happy Beds.”

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Posted 1 year ago

“Great customer service from Harley. Thank you.”

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Posted 1 year ago

“WOULD NEVER BUY FROM THIS COMPANY AGAIN!! Mattress quality originally was fine now is terrible after just 3 years ONLY does not live up to it 5 year warranty have been told by Happy Beds they will NOT refund replace or collect this FAULTY mattress. Even though I turn the mattress a good few times a year they are saying it's not good enough. DO NOT WASTE YOUR MONEY!!”

Helpful Report

Posted 1 year ago

“Excellent service. Emailed yo request a change of delivery address, prompt response from Chloe outlining that my request had been completed.”

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Posted 1 year ago

“I had great experiences with Lizzy and Aimee. They responded quickly and were friendly over the phone and via email. I called to cancel an order and it was delt with quickly. Thanks guys!”

Helpful Report

Posted 1 year ago

“Great customer service from Lizzy in cancelling my order”

Helpful Report

Posted 1 year ago

“Great customer service from Chloe who changed my bed delivery date quickly and efficiently.”

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Posted 1 year ago

“Ordered the Walworth bed but due to circumstances had to cancel it the following day. Very good communication from Aimee and refund was arranged I would have no problem ordering from this company again Thank you Aimee 😊”

Helpful Report

Posted 1 year ago

“I had an issue with the bed Sophie dealt with it efficiently by contacting the manufacturers for me the issue was resolved with a positive result thanks for your assistance”

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Posted 1 year ago

“I had to reschedule my delivery and Lizzy assisted me to sort it out. Very kind and professional.”

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Posted 1 year ago

Happy Beds is rated 4.6 based on 1,938 reviews