Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,938 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“everything arrived during the bank holiday but we could not find the equiptment to put the bed together.. so if you have any problems just to to customer service and they will get back and help you..”

Helpful Report

Posted 1 year ago

“My mum previously purchased a tri bunk in grey with bookshelves for the girls when their room was done up, it was at the full price as it was needed urgently and even with corona in place the item was delivered rapidly. The bed was destroyed due to a flood that completely ruined the whole flat .I was so happy with the quality of the bed that I am purchasing a further bed and wardrobes from this company once I have my new place”

Helpful Report

Posted 1 year ago

“It's quite difficult to find a contact number and the live chat is virtually non-existence.Nearly 10 days on and no one managed to get back to me on stock availability. After much searching I managed to find an email address, which I am guarding with my life as the only way of communication. The email option was fine and I cannot fault the person who had the curtesy to get back to me to notify me that the item is going to be out of stock for some weeks. My only concern now is that if I order from this company, and on receipt of the product, need to further speak with anyone, it will be impossible to do so. It's a shame, but please make it easier on your website for your customers to get in touch, or make the live chat actually 'live', as I still have not received a reply.”

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Posted 1 year ago

“My grandson is over the moon abouit his new bed with a slide. I would also like to thank Aimee in customer service who heelped me with a delivery issue.”

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Posted 1 year ago

“Excellent customer service from both Aimee and Chloe. Excellent communication throughout the process kept updated on a regular basis. Gerald”

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Posted 1 year ago

“Aimee was very efficient in getting the parts that were missing on the delivery.”

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Posted 1 year ago

“Aimee was really good in updating and informing me what was going on. All issues now resolved!”

Helpful Report

Posted 1 year ago

“Hi, I would specifically like to thank Aimee for her good customer service when replying to my query’s raised.”

Helpful Report

Posted 1 year ago

“I made an order today and realised I had not included my new address to be delivered to. Very quick response from Olivia and address was changed.”

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Posted 1 year ago

“Hi, I would specifically like to thank Aimee for her good customer service when replying to my query. I haven't received the item yet and a further review will be updated.”

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Posted 1 year ago

“Great product. Great service! Thanks to the delivery guys and Aimee in the office.”

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Posted 1 year ago

“I made an order today and realised I had not included my new address to be delivered to. Very quick response from Olivia and address was changed. If this is anything to go by, I’m sure the safe arrival of our new tv bed will be a breeze Debbie”

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Posted 1 year ago

“Olivia from customer service provided a quick response in amending my delivery date and made it really easy”

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Posted 1 year ago

“Needed to change our delivery date and process was super easy - Olivia responded on the same day confirming the change! Very happy with the service received.”

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Posted 1 year ago

“The wrong package was delivered and Amy at costumers service was brilliant! Very friendly and efficient 😊”

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Posted 1 year ago

“Nothing bests a lovely bed and fantastic customer service. Aimee and Chloe have been amazing. They went above and beyond to resolve an issue we had with the headboard and they made sure to send us a replacement part as quickly as possible. Thank you for being so wonderful! I would 100% recommend Happy Bed based on the fantastic after sale service”

Helpful Report

Posted 1 year ago

“Unfortunately my lovely head board arrived damaged. However, Tina provided excellent customer service in resolving the issue. She arranged for a second one to be delivered two days later. This didn’t suit as I was going on holiday. Tina quickly rearranged delivery for my first day home. Can’t beat that!”

Helpful Report

Posted 1 year ago

“Aimee made it easy as could be to get the order and when a piece was missing she quickly and effectively replaced. Her communication was really quick and made it very easy to purchase and to get the missing part.”

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Posted 1 year ago

“Aimee was very helpful and expedited my new order after they had informed me of a sell out in stock I wanted.”

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Posted 1 year ago

“We were given excellent service by Aimee who chased the manufacturer and then replied to us very quickly. She could not have been more helpful.”

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Posted 1 year ago

Happy Beds is rated 4.6 based on 1,938 reviews