Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,938 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had to change the delivery date of my bed and Aimee responded very quickly to my request confirming the amendment.”

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Posted 1 year ago

“Great customer support from Amiee and Chloe”

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Posted 1 year ago

“We bout the waxed pine with storage draws for our son’s first bed. Really nice little bed. I had a question regarding the furniture and Aimee replied the same day with an answer. Great service and great bed! Even with stands the toddler using it as a bouncy castle with ease! 🙈”

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Posted 1 year ago

“I needed to change my delivery date and Aimee from Happy Beds was very helpful and managed to sort out my request easily and promptly”

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Posted 1 year ago

“I had an issue with the courier but Aimee was absolutely amazing. She provided fabulous customer service. Thank you.”

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Posted 1 year ago

“This time is fast response and good service.”

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Posted 1 year ago

“Thanks to Aimee in CS for bearing with me while I rectified my husband’s terrible instruction reading! Great product and delivery good. The ottoman bed is quite heavy but I guess that means it’s sturdy!”

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Posted 1 year ago

“We ordered and received an ottoman bed and mattress which we were over joyed with Unfortunately we had an issue with the bed frame which was sorted efficiently and professionally by Amiee customer services. I would recommend this company and look to purchase further items in the future. Thank you for your swift responses Amiee”

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Posted 1 year ago

“Customer service was very helpful. I had a lady called Olivia dealing with my problem and i couldnt fault her.”

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Posted 1 year ago

“Would like to thank both Aimee and Kyi in customer service for their help with our order and return. The mattress we ordered - we needed to return. Aimee and Kyi helped us and gave great communication and instruction on the return policy. Would have given 5 stars however, Regarding the return policy, note people you have to return the mattress yourself. We are very grateful to all involved in helping us return the mattress. Once mattress received back at Happy Beds we received our refund. Thanks to all”

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Posted 1 year ago

“Great customer service from Aimee”

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Posted 1 year ago

“Customer service helped out when I made a mistake with the address and they sorted out the problem leaving me with a good mattress.”

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Posted 1 year ago

“Excellent customer service from Aimee to help me amend my order, thank you Aimee 👍”

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Posted 1 year ago

“Excellent service from Olivia she made it so simple for me to amend an order I had placed already. Great service !”

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Posted 1 year ago

“Aimee and Sophie were wonderful sorting things out for us when the mattress we bought didn’t work out. Very quick and responsive!”

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Posted 1 year ago

“i made purchased my product with no issues unfortunatly unbeknownst to myself i accidentally made a minor misatake when inputting my email address so subsequently i never recieved my order confimation or tracking info so i messaged happy beds with my concerns and was attended to by aimee who responded to my query extremly fast and given the relevant info found my purchase and details explained what i had done wrong without being rude and amended the incorrect details promptly and professionally i was comforted by her emails in that i was not made to feel like an idiot for the error and how quickly it was able to be remedied . top marks for very professional and extremly helpful customer service for aimee.”

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Posted 1 year ago

“The service I received from Aimee was second to none, she went above and beyond. At a stressful time of moving house, she was amazing. A credit to your company”

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Posted 1 year ago

“Excellent customer service from Aimee. We had a defect on our mattress. I raised this and have been speaking with Aimee. She is credit to Happy Beds. Polite, efficient and went above and beyond with her customer service to resolve our issue. Thanks Aimee. You deserve a pay rise!”

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Posted 1 year ago

“Great customer service Resolved my issue in timely manner”

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Posted 1 year ago

“This is my second purchase with Happy beds, had to change different delivery address at the last minute and called into customer service, spoke to Olivier, she was able to help me arrange/direct delivery without no fuss! Straight forward, efficient communication and correspondence! 10/10!”

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Posted 1 year ago

Happy Beds is rated 4.6 based on 1,938 reviews