Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,938 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant customer service from Aimer R, quick responses and assistance. Lovely bed. Would highly recommend :)”

Helpful Report

Posted 1 year ago

“it took 3 deliveries for the base, mattress and headboard to arrive. The base arrive damaged, customer service was excellent. They kept me informed, very quick to sort out everything and very happy with the bed.”

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Posted 1 year ago

“Aimie dealt with my complaint very quickly and sorted out a refund in an efficient way.”

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Posted 1 year ago

“Aimee from Happy Beds was very helpful with my enquiry and order. She provided a very efficient and polite service in sorting out a web site issue with my order, excellent service, thank you.”

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Posted 1 year ago

“I had to cancel the order reluctantly due to a fallen through house move, but Tina actioned my request, without delay. There were no charges and to be honest I felt treated in such a rare way by a company! I was expecting a fight or a charge, but it was handled fairly and without any of the usual drama I think most of have come to expect. This means that Happy Beds will be my first port of call for new beds in the future without hesitation. I’m looking forward to re-ordering the bed when we FINALLY move house. Thank you.”

Helpful Report

Posted 1 year ago

“I emailed the company about an, “Out of stock,” product and received a prompt reply, regarding the issue, from Aimee.”

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Posted 1 year ago

“I cancelled my order and was immediately reassured by Aimee that there would be no problems with the refund. I hope to place another order as soon as possible. Excellent customer service. Thank you.”

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Posted 1 year ago

“Very good service & very happy”

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Posted 1 year ago

“Amazing customer service. I had to cancel my order due to my son (who has ASD) changing his mind. Aimee was very quick to reply and was very understanding. Many thanks Happy Beds. I can’t wait to purchase his next bed (once he is ready for the change) ❤️”

Helpful Report

Posted 1 year ago

“Aimee from Happy Beds was so helpful with my order. Excellent service”

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Posted 1 year ago

“Aimee was very helpful with my enquiry about samples. She made everything very simple and efficient for me. Thank you”

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Posted 1 year ago

“We ordered 2 beds for our children and unfortunately the supplier gave a long delivery date that was moved twice. We were given the option of a full refund or ordering something else at every point. Communication was quick and polite and clear on what our options were. They were the only company I could see giving options on the website about selecting mattresses at the same time which meant they were guaranteed to fit correctly. Sophie has been contacting me and has done a great job keeping us in the loop. We're looking forward to delivery from the supplier this week for our new selection of beds. 😊”

Helpful Report

Posted 1 year ago

“Aimed was absolutely brilliant. Ordered a king-size bed few days ago. Afterwards realised the double pink bed became available, which i placed an order. Was very impressive got a quick swift response to say the king-size bed order has been cancelled and will receive a refund soon.”

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Posted 1 year ago

“Thak you Aimee for your very prompt reply and ensuring my ordering mistake on the colour of the item was corrected immediately.”

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Posted 1 year ago

“Lovely sofa bed speedy delivery - I genuinely thought the bed was coming in 2 parts so was a bit of a challenge getting it up the stairs but a bit of pivoting and it was all good and also really nice service from Aimee when I needed it before the bed arrived”

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Posted 1 year ago

“Aimee responded so quickly with good news on delivery. It has been a pleasure to deal with Happy Beds so far.”

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Posted 1 year ago

“The service I received from Happy Beds was excellent. I ordered a bed which, unfortunately had to be returned due to a manufacturer’s error and this was dealt with extremely efficiently by Aimee and Sophie. It was a seamless service, from ordering, delivery, returns and refund. The communication and respect I received I can’t praise enough. Thank you and I would certainly recommend Happy Beds.”

Helpful Report

Posted 1 year ago

“Excellent from start to finish, ordered with no issues and although sceptic from not seeing the product in person- took a chance based on the excellent reviews. Initially ordered a Denver kingsize to try it out, was happy with this so went on to purchase a Fenton too. Both beds arrived exactly as per schedule, I was kept updated at all times. Happy with the products and where there was some minor issues on a couple of parts the customer service I received from Aimee and Chloe has been absolutely fantastic. They answered my queries promptly and provided replacement parts that were delivered within a couple of days. Cannot fault the service, will use again and have already recommended to family members and friends! If you aren’t sure- just read the reviews and order as these products are as described and much cheaper than other retailers!!!! Denver is right on trend and sturdy. Fenton- I’m so impressed with how well put together it is, stitching is great, platform base is really sturdy & solid base of the ottoman wont flex over time, loads of space for storage. Realistically it is a little heavy to lift but not really an issue. Really impressed with this company!!! Keep up the great service guys!”

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Posted 1 year ago

“The mattresses arrived on time however the bunk bed took an additional month and a half to be delivered. Aimee was very, apologetic, helpful, friendly and informative.”

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Posted 1 year ago

“Had issue with bed and Aimee in customer service sorted it very efficiently. Bed good quality.”

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Posted 1 year ago

Happy Beds is rated 4.6 based on 1,938 reviews