Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,938 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought an ottoman bed in preparation to gain space for my newborn. I bought the bed in July but the delivery date kept postponing. We are now in Oct and still haven't got the bed. Nearly no info from company, only pre-written email, this company does not care about their customers at all! Please avoid at all costs!!”

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Posted 4 years ago

“I love my Signature Platinum 2000 pockets spring. Luxurious and affordable great service from Happy Beds”

Happy Beds 5 star review on 5th October 2020

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Posted 4 years ago

“Really happy with price, quality and delivery time. Excellent product”

Happy Beds 5 star review on 3rd October 2020

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Posted 4 years ago

“We purchased a single mattress for our son. The whole service; ordering, delivery and end product was an excellent experience. Signature mattress range with topper, delivery updates, very comfy and looks good. So much so we will be ordering another for ourselves 🥰😊thank you Happy Beds”

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Posted 4 years ago

“I was wary because of previous negative reviews, but my experience is in stark contrast to others. I have zero magazines to report back and I can confirm that this is a genuine British company. The product is of a very high standard, full review below! May I suggest emailing or ringing the company first to check availability of a product? Great customer service, fast delivery, really good courier service who were careful in my house and took the bed to the correct room. The product itself is brilliant, really good quality compared to other beds we’ve bought and we will be using them again. It looks like a very premium product, the mattress feels very firm, comfortable and also very premium properly engineered and thought through and blends beautifully with our bedroom furniture The storage area underneath is excellent. The hydraulic mechanism also seems to be of a far higher standard than our previous bed that we bought brand new Off another company which means this should last considerably longer.”

Happy Beds 5 star review on 29th September 2020

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Posted 4 years ago

“Great customer service, fast delivery, really good courier service who were careful and took the bed to the correct room. The product itself is brilliant, really good quality compared to other beds we’ve bought and we will be using them again. It looks like a very premium product, the mattress feels very firm, comfortable and also very premium. The storage area underneath is excellent. The hydraulic mechanism also seems to be of a far higher standard than our previous bed that we bought off eBay brand new which means this should last considerably longer.”

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Posted 4 years ago

“lovely comfortable bed, with lots of storage underneath, and very convenient for storing books too. my son loves his new bed”

Happy Beds 5 star review on 27th September 2020

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Posted 4 years ago

“The product we purchased was excellent value for money and great quality. We had a small issue with a damaged part which was quickly resolved. The service we received was first class and i can fault their customer service. If only all online companies offered the same level of service.”

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Posted 4 years ago

“Outstanding customer experience. Delivery was as informed and boxes carried up to first floor flat. Our grandson unfortunately snapped a piece of plastic which was replaced free of charge and quickly. He absolutely loves his bed. We were so impressed with our experience that we ordered another one for our house. Again, delivery on-time and bed looks great.”

Happy Beds 5 star review on 24th September 2020

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Posted 4 years ago

“I am writing this review because I am so happy with a mattress I bought from a company called happy beds and I would definitely recommend this company to anyone my grandson says it very comfortable and I have tried it myself and I agree very happy with my purchase and I will definitely be back”

Helpful Report

Posted 4 years ago

“Trustpilot reviews Categories My Reviews My Settings Help LOG OUT Alternate Text Emma GB For companies Your review counts! You reviewed Happy Beds Add photo Emma 6 reviews 2 stars: Poor Just now Not a happy customer of happy beds! Not a happy customer of happy beds!! We received an email on a Monday stating a date of delivery which was the Thursday, so on the Tuesday I cheekily asked in work to take annual leave two days later to take delivery of the bed. On Wednesday we get an email to state delivery is Friday?? So after several hours on the Wednesday explaining I'd taken the day off and sending screenshot of the email confirming delivery for Thursday I was reassured the bed would be coming Thursday and it was an error by the courier. Later Wednesday night we received another email from the courier stating delivery would be Friday!! So I had taken a day of annual leave to sit at home and do nothing all day when I have 3 children I would rather have spent that time with!! I work for the NHS so haven't had the pleasure of time off during the pandemic while they have been at home so my annual leave days are precious to me. However after getting back in touch with happy beds they weren't understanding of helpful in any way at all.... They offered me two pillows for my children to compensate for me taking that time off!!! I wasn't happy with that at all but I wasn't getting anywhere and they didn't care to be honest about the mistakes they had made. Well the pillows turned up today and I have to say I wouldn't have paid the money to send them out to anybody let alone as an apology. They are one ball of filling in the middle with inches of empty material, they are fit for bin only. Honestly the cheek of them. I would not use this company again for very poor service from day one. Spend your money elsewhere!!!”

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Posted 4 years ago

“Great quality ordered 3 mattresses and fantastic prices. Delivered on time and the guys were very helpful.”

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Posted 4 years ago

“Oak ottoman storage bed + two mattresses Great products received, exactly as advertised. Prices were reasonable and supply and delivery dates were superior to all comparable competition found online. Purchase and delivery process was well documented and communicated through regular and detailed emails. Delivery was well handled in a friendly and professional manner, with simple and clear instructions and explanations of limitations during first Covid19 lockdown, enabling us to move in relatively simply to our new home. Job well done.”

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Posted 4 years ago

“Lovely bed and great delivery service :)”

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Posted 4 years ago

“Sturdy, great looking and high quality hard wood bed. very happy with the purchase and can only recommend”

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Posted 4 years ago

“Super comfy mattress, great price, and super efficient service would highly recommend”

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Posted 4 years ago

“Happy with the purchase. Very comfortable.”

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Posted 4 years ago

“Absolute First class service ,From the quality of the Bed to the delivery men ,Great info on delivery and great customer service, My daughter 6 and all her friends Love The bed she has moved the sliding desk and has got her a Den underneath also a great bed for Storage .5 Stars ⭐️”

Happy Beds 5 star review on 18th September 2020

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Posted 4 years ago

“I have given a 4 out of 5 just because nobody has actually slept in the bed yet as it is in our guest room but the look and feel is just what I wanted. I bought the ottoman bed and Bamboo mattress and so far very happy with both. Took a few hours for my husband and myself to assemble the bed but well happy with the finished result. Very easy ordering on line , great prices and spot on delivery. Would definitely recommend and order from again in the future.”

Happy Beds 4 star review on 18th September 2020

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Posted 4 years ago

“Ordered the white Grayson ottoman double bed on line. Happybeds could not be beaten on price.Was delivered early within the given time slot. Relatively easy to assemble with 2 people using comprehensive instructions provided. Good quality which we are very happy with.”

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Posted 4 years ago

Happy Beds is rated 4.6 based on 1,938 reviews