Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,938 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer service spoke to liv she sorted out a error on the order.happy”

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Posted 1 year ago

“Very happy with Aimee's customer service. Needed a replacement part for a bed we ordered 2 years ago and Aimee helped us through the process and got the part delivered today ! Thank you!”

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Posted 1 year ago

“What fabulous customer service. Aimee was amazing, she sorted changes to delivery dates and service fast and efficiently. A credit to the company, so wonderful to receive excellent service these days. I will happily recommend this company.”

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Posted 1 year ago

“We love our bed despite the colour not looking exactly how it is shown on the website, good value for money. Aimee, Sophie and Jack were helpful in addressing the issues we experienced, all email communication was great.”

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Posted 1 year ago

“Aimee was very helpful”

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Posted 1 year ago

“Really swift service online”

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Posted 1 year ago

“Aimee and Chloe have been quite helpful in answering my questions and the rescheduling the delivery of bed was a breeze 😊”

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Posted 1 year ago

“Courier had delays in their system and missed our delivery date, Liv from customer service kindly refunded the delivery charge without delay.”

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Posted 1 year ago

“Great customer service”

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Posted 1 year ago

“We had a missing item from a delivery and the problem was sorted efficiently, with a sense of true customer satisfaction being at the heart of how the problem was dealt with. Thank you Aimee and Sophie.”

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Posted 1 year ago

“I had a problem with the bed frame I ordered. It was damaged. Chloe and Lizzy were very helpful in organising a replacement for me.”

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Posted 1 year ago

“Unfortunately my bed came with a slat missing but Aimee arranged to send one out as soon as possible. Thank you”

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Posted 1 year ago

“Really happy with the product and the customer service provided by Aimee. I would definitely recommend buying from this organisation.”

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Posted 1 year ago

“I spoke to Liv today in the customer service department and she was extremely helped, resolved my query and mistake with delivery dates with no hesitation. Thanks a lot.”

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Posted 1 year ago

“When I placed the order Happy Beds said delivery would be next day so I moved an appointment to be at home for the delivery. Then I got an e mail from the courier saying they would deliver the day after (the day I had moved my appointment from) so had to re-arrange delivery for 3 days after originally promised by Happy Beds. I live in a remote location where large trucks cannot access and would have liked to discuss this with Happy Beds but alas could not find any telephone contact. Aimee phoned on the day originally promised by Happy Beds and explained that there is a telephone No. but it is concealed. As a pensioner I am sure that there are others in my age group who would be put off from purchasing from a company where it is not easy to talk to a real person. You could be losing a lot of business. That said Aimee was very polite and helpful - a credit to Happy Beds ....if you can find how to talk to her.”

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Posted 1 year ago

“I had purchased a bed from happy beds and had to cancel unfortunately as the bed was to big.The lady I spoken to was so understanding and canceled my order asap without trying to make me keep the order like most places do she issued a refund and was very polite and helpful.”

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Posted 1 year ago

“I had 2 beds delivered and a mattress. One part was damaged in transit and another broke on me during building. Customer service in getting this resolved by Jack, Sophie and Aimee was top notch. Gives me complete confidence to buy again should I need to.”

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Posted 1 year ago

“Thank you Aimee and Olivia for your support with my issue: one out of 5 items of an ottoman bed ordered came broken. I was assisted quickly and effectively, I got clear instructions of what I need to do and I got the replacement in 2 working days. Aimee and Olivia could not be more helpful.”

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Posted 1 year ago

“I had a query which was answered quickly and helpfully by Aimee at customer services. Thank you, Aimee :)”

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Posted 1 year ago

“Delivery and communication was great. I did have a small issue with the bed I ordered, but Aimee sorted this for me and got a replacement part sent out. Great service.”

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Posted 1 year ago

Happy Beds is rated 4.6 based on 1,938 reviews