Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,938 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a fantastic customer service experience with Happy Beds. I reached out to them through their online chat and was pleasantly surprised to be connected almost instantly to Chloe. Her assistance was invaluable as she not only responded promptly but also provided thorough and helpful answers to all my questions. Chloe's expertise and efficiency gave me the reassurance I needed and I will be placing an order. It's refreshing to encounter such excellent customer support, and Chloe's assistance has undoubtedly left a positive impression on my overall experience with Happy Beds. Kudos to the team for delivering outstanding service!”

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Posted 11 months ago

“Really excellent customer service received for Sophie and Harley. There was a small mark in the product and once informed Sophie and Harley went out of their way to resolve the issue. They are a credit to Happy Beds. Would definitely buy from them again for customer service alone. Thanks both.”

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Posted 11 months ago

“The bed i bought for my son was great, he loves it and the quality is good. I reached out to customer service around the delivery and i have to say Liv was amazing, kind and helpful. Thank you Liv.”

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Posted 11 months ago

“I haven't received my bed yet and was concerned when I didn't receive a confirmation email. I emailed them through their website and Hatley replied really quickly with the confirmation. Only knocked it down a star because if I'd have automatically received the confirmation, I wouldn't have had to contact them and have the unnecessary worry. Looking forward to my new bed : )”

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Posted 11 months ago

“The bed arrived in a timely manner and I began to build it but unfortunately I damaged 3 of the parts in the process (completely my fault - nothing wrong with the parts themselves). Sophie and Harley at Happy Beds were fantastic. They asked for all the necessary info and soon raised a request for replacement items. Within a week they were delivered – free of charge I might add – and my daughters are delighted with their new bunk bed. I couldn't recommend Happy Beds highly enough.”

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Posted 11 months ago

“Hi Many thanks for the JBed it’s exactly what we needed steady well made and comfortable,also many thanks to your staff especially Chloe,Lizzy and Sophie who made sure that the bed was delivered within 36 hours which solved our problem can’t thank them enough. Many thanks A very happy Mr Cox”

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Posted 11 months ago

“Good value good customer service by Sophie who rearranged delivery for me. Looking forward to receiving my new bed.”

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Posted 11 months ago

“Excellent service, good value for money on all items sold by this company. Special thanks to Sophie for very professionally rearranging delivery times at very short notice.”

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Posted 11 months ago

“Liv from customer service was brilliant at sorting out our queries.”

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Posted 11 months ago

“I broke a part and contacted Happy Beds. They kept ne updated on what was happening and are replacing the part that I broke. I can't rate them highly enough Good product and great customer service.”

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Posted 11 months ago

“I haven't bought anything yet but I'm so impressed with the customer service that I couldn't hold myself. Speedy, effective and kind customer service!”

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Posted 11 months ago

“Had an issue with a broken bed and contacted customer support. Sophie was excellent, kept us informed of the process and then arranged a replacement. Despite being disappointed with the breakage, was very impressed with customer service.”

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Posted 11 months ago

“The customer service provided by Paige was excellent! I needed a 2 man delivery and must have selected the one man delivery by mistake so I rang the customer service number and got through pretty quickly. Paige reassured me that the 2 man delivery had now been put on my delivery instructions and she took the required payment over the phone which afterwards I was sent an email to confirm as well as an email to confirm the nature of our conversation and the new instructions. Paige was efficient and helpful so thanks 🙏 a lot for your patience and understanding.”

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Posted 1 year ago

“Paige was very helpful”

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Posted 1 year ago

“Excellent customer service quickly taking the inquiry thank you Chloe for helping me my inquiry”

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Posted 1 year ago

“I ordered a bed but I put the wrong delivery address on it, so it was easy to Fill in the amendment form and within 10 minutes it was sorted out by (Sophie). Excellent customer service.”

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Posted 1 year ago

“The customer service was fab. You get through on the phone right away and they really do go out of their way to solve any issues when ordering. I was given a solution which involved a refund for delivery and it was processed immediately. The follow up email to merge my orders into one was processed by a lovely lady (Sophie) who responded in a flash to my request. When do you get such immediate, helpful and cheerful service these days. I will keep my eye on this company for more purchases.”

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Posted 1 year ago

“This is the second time I have purchased bunkbeds from Happy Beds and on both occasions I have been impressed with their service. The last occasion I had trouble in achieving the delivery date that I wanted, but using their online chat service which was manned by Chloe she got me through to a position that I was able to get the delivery exactly, and when I wanted, I thank her for bearing with me as my IT skills aren't that good Date of experience: 14 February 2024”

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Posted 1 year ago

“We had a slight issue with our bed as it needed more parts, Sophie at customer services assisted with our issue and the extra parts were sent out promptly.”

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Posted 1 year ago

“I placed an order with Happy Beds and ended up needing to bring forward my delivery date by one week. I completed the online 'contact us' form. Liv from customer services get in touch the following day and offered a new date and get everything arranged for us. Thanks Liv for your speedy response!”

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Posted 1 year ago

Happy Beds is rated 4.6 based on 1,938 reviews