Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,938 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good bed arrived in good order except for a couple of parts of the drawer were faulty(manufacturing issue) but no problem to Happy Beds at all, a couple of emails with photographs and replacement parts were with us inside a week. Thanks to Harley for sorting so painlessly.”

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Posted 10 months ago

“Lizzie in customer services answered my questions efficiently and sorted out a problem I had ( my own error ) I look forward to receiving my bed”

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Posted 10 months ago

“The customer service i recieved from sophie and jack was absolutely perfect. I had a faulty mattress and they quickly organised for a replacement to be sent to me and to have the faulty mattress taken away. They replied in a very timely manner every time and were friendly. I now have a nice new mattress and i couldnt be happier!”

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Posted 10 months ago

“I've bought a bunk bed, two single beds and a small double bed from Happy Beds so I'm a very satisfied customer. Most recently Liv in Customer Service organised replacement parts for a single bed speedily and with straightforward emails and no fuss. Good work”

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Posted 10 months ago

“Sophie at customer services was so helpful and efficient in getting a part replaced for the bed that had broken off. I felt supported and that she really cared and wanted to sort my problem out. Thanks”

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Posted 10 months ago

“Initial issue with the delivery as a part was missing. Contacted customer services - Aimee, who was very helpful indeed. She was kind and polite, and worked promptly to get things resolved. The replacement parts are on their way and her service has been excellent. Many thanks.”

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Posted 10 months ago

“Aimee from the customer service has been very helpful as she has responded promptly to my queries . She has also gave me clear and concise information on the matter which I’d wanted to know. Thank you & I really appreciate it a lot .”

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Posted 10 months ago

“Sophie and Chantal were super helpful and rectified my issue without any delay. Big shout out to the team at Happy Beds, thank you for sorting this out.”

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Posted 10 months ago

“Very goood service from Harry and lizzy . Highly recommended .”

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Posted 10 months ago

“Issue with broken headboard but rectified quickly. Lizzy was very responsive to my emails, offering a solution to this issue and also advising the delivery company of a safe place as I was worried I would not be home. Overall the bed-frame is lovely and a good price.”

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Posted 10 months ago

“Very quick responses, great customer service by Lizzy”

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Posted 10 months ago

“Very quick response from Aimee and problem quickly resolved.”

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Posted 10 months ago

“Lovely headboard from Happy Beds — fab colour & great quality. Slight mixup on order but rectified immediately with minimal inconvenience. Very professional and efficient customer service provided by Paige. Highly recommend this company.”

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Posted 10 months ago

“Good quality! Customer service team Sophie is also very responsive, polite and helpful! Good!!!”

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Posted 10 months ago

“Sophie in customer service has been quick & helpful in organising delivery to a new address. Neil B”

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Posted 10 months ago

“Lizzy provided a quick and helpful response. Thanks”

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Posted 10 months ago

“Attentive customer service, easy to get in touch with and friendly representatives. Chloe in particular was very prompt & helpful in handling my change of order query :)”

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Posted 10 months ago

“I placed an order but forgot to use a 10% discount code I had. When I contacted them to ask if they’ll apply the code I got a very prompt response. The customer service I received was excellent particularly from Sophie who dealt with my request efficiently and promptly. She was very understanding and showed real understanding of a customer’s needs. The discount was applied. Totally satisfied.”

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Posted 10 months ago

“I was very pleased with the customer care from Sophie 😊 I’d ordered a bed hastily that I’d didn’t really want as the one I really wanted was out of stock. She was brilliant with her quick response and immediately cancelled my order! I will just have to be patient till my desired bed comes back in stock 😊”

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Posted 10 months ago

“Received excellent customer service from Sophie, who went over and above to rectify an issue with my son's bunk bed. Thanks Sophie, all sorted now!”

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Posted 10 months ago

Happy Beds is rated 4.6 based on 1,938 reviews