Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,938 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service I received today by Lizzy from happy beds. Very helpful, responsive and Kind. Thanks again”

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Posted 1 year ago

“Excellent customer service from the very helpful Jack, thank you”

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Posted 1 year ago

“Sophie were very helpful.”

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Posted 1 year ago

“Good morning!I would like to say a million thank you for Melissa she is a professional and kind person.I have done mistake for ordering mattress.When I left message to remove one item from my order,I did get very fast response with clearly further information.I am and company are so proud of you Melissa 👏”

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Posted 1 year ago

“Lizzy's customer service has been exceptional throughout, very rare nowadays that you'll find someone who will go above and beyond but I'm very happy with the outcome. She resolved any issues I had quickly and efficiently.”

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Posted 1 year ago

“Returning customer for a quality gaming desk, our son loved his used for twin screens, laptop, external keyboard & mouse with enough room to do homework so purchased another for our daughter. Delivery and quality all perfect. Liv in customer services was also quick to respond and informative.”

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Posted 1 year ago

“I ordered both a mattress and a bed on different days. I e-mailed requesting them to be delivered together. Within minutes I received a phone call from Sophie {she had not received my message } offering me an option of one delivery for both. She was polite and told me she had seen my orders but not the request. She was offering before I asked exactly what I was requesting.Full marks for her iniitcitive in responding thank you Eileen Brown.”

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Posted 1 year ago

“Great service, thanks Sophie”

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Posted 1 year ago

“Ordered two pine single beds which arrived on the day specified. Bonus. Built the first one, no issues and looked good. Checked the hardware for the second bed and found that one of the coupling screws had no thread. E mailed Happy Beds via their website using the supplied contact form. Got a reply the same day from Sophie who had passed my query on to the manufacturers. Just over a week later Sophie made contact stating that the part had been issued by the manufacturing team and I should receive it within the next few working days. Thanks Sophie.”

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Posted 1 year ago

“Amazing after care from Lizzy and Melissa. Would recommend Haply Bed to anyone ! Thanks for looking by after me 😊”

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Posted 1 year ago

“Thank you lizzie for helping us with our bed after it was damaged and we had fins another”

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Posted 1 year ago

“Really happy with the helpful custormer service staff at happy beds. Shout out to Lizzy and Paige”

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Posted 1 year ago

“I didn’t receive an email confirmation for my order but after contacting customer service Lizzy was very helpful and quick to put things right.”

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Posted 1 year ago

“I had a slight issue with my order comfirmation not coming through to my e-mail, meaning I could not access my tracking number. However, Sophie quickly made this issue disappear and re-sent me my confirmation e-mail within an hour of my e-mail. Great customer service, thank you again.”

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Posted 1 year ago

“I have requested to change my delivery date to a earlier date. They confirmed mw within 15 mins. Perfect service. Thank you very much to Jack. Happy customer & happy bed :)”

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Posted 1 year ago

“I purchased a bed for my daughter, who has ASD and sensitivity issues. The purchase and delivery were excellent. Unfortunately the bed was not suitable due to the texture of the wood, otherwise the bed was very good quality. Because I had only opened the boxes I was able to return the bed back in the condition it was delivered. I filled in the form on line arranged a courtier and let Jack at happy beds know that the bed would be returned and why. Jack was very helpful and we had this all sorted with in a couple of days. Communication was fantastic. One of the best customer services I have ever used. Thank you jack”

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Posted 1 year ago

“Excellent customer service…. My query was dealt with and resolved very quickly and efficiently by Jack …”

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Posted 1 year ago

“Lizzy from Happy Beds was the best!! Amazing customer service AND also promised My autistic son the teddy that was on the bed. What a lovely Lady!!! X”

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Posted 1 year ago

“Olivia was really helpful on the phone and answered every question she could. She should defo get paid more :)”

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Posted 1 year ago

“Called and spoke with Olivia as there seemed to be a problem with the web site. Olivia verified there was and that she would call me back once resolved. 10 minutes later Olivia called as promised and that the problem was fixed. Bed ordered I called and by chance spoke with Olivia again to see if the delivery could be added to another earlier bed order. This was done and again as promised Olivia sent me an email confirmation. Many thanks Olivia. Friendly, efficient service. What more could you ask.”

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Posted 1 year ago

Happy Beds is rated 4.6 based on 1,938 reviews