Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,938 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lizzy and Sophie were brilliant in helping me rearrange my delivery date when I was in a pickle, thank you ladies!”

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Posted 1 year ago

“Lizzy and Melissa have been very helpful in assisting us with a change to our delivery needs! Thank you!”

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Posted 1 year ago

“Aimee was very quick responding to my query and I got the answer I required. Thank you.”

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Posted 1 year ago

“I would like to say a big thank you to Sophie Melissa Jack and Lizzy in customer service who helped me with a problem that I had with a bed. I didn’t have my order number or any paperwork after 4 years but it was soon sorted and the part that I needed was sent straight out to me. I will definitely use Happy Beds again and highly recommended them.”

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Posted 1 year ago

“I ordered a bed that I shouldn't have done, and when I had to cancel the order Happy Beds couldn't have been more helpful, and were very timely in their response (thanks Jack!).”

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Posted 1 year ago

“Made a mistake to my order, needed an early delivery date, but had no clue what to do. Phoned the customer service, Lizzy was the one who dealt with my phone call, and she’s just brilliant. Helped me sort out all the problems, and changed to a date just I needed, such a star! Great customer service!”

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Posted 1 year ago

“Great Customer Service! Sophie and Chloe were very helpful in replacing one of the parts from my order, replied within hours and arranged delivery from manufacturer within few day.”

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Posted 1 year ago

“Ordered a bed, arrived ontime, kept me informed, had a small issue Lizzy & Jack resolved very quickly for me”

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Posted 1 year ago

“The best customer service. Very good contact and efficient problem solving”

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Posted 1 year ago

“Melissa was quick to respond and very helpful in answering my query. Great customer service!”

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Posted 1 year ago

“I encountered a problem with a discount voucher code that the site would not recognise. After speaking with Sophie this was swiftly resolved and I was given a new code. Looking forward to making my order with this company now. Thank you Sophie for your work in getting this sorted out.”

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Posted 1 year ago

“Brilliant customer service from Aimee and jack. Resolved my query”

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Posted 1 year ago

“I place a wrong order to which I wished to cancel. Excellent customer service by Lizzy!”

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Posted 1 year ago

“Melissa was fantastic, re-arranging my delivery for the 2nd time ! 10/10 service when ever I have had an issue.”

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Posted 1 year ago

“Great customer service”

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Posted 1 year ago

“Just wanted to say a big thank you to the team at Happy Beds... As a returning customer the mattresses i tend to purchase are of good quality and excellent value, which is the signature range. Again I have bought from this store on numerous occasions and always been dealt with swiftly and professionally big thank you to Liv,Sophie and the rest of the team..”

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Posted 1 year ago

“Unfortunately our item was damaged in several areas. Though the packaging and delivery was first class. However the customer service was brilliant. Sophie helped deal with my enquiry being very quick with her responses and keeping me updated each time. She understood my reasonings and was most helpful. I was offered a full refund in exchange for disposing of the bed at my recycling centre. This was most satisfactory and i have now ordered my bed elsewhere. Shame about the bed as was a good price and nice bed had it not been damaged, but overall happy with the service received. Thankyou for your help sophie.”

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Posted 1 year ago

“Amazing customer service (thank you Lizzy). I needed to change an order at short notice and to a specific day and Lizzy just sorted it whilst being really lovely on the phone. I have used Happy Beds before and I must say that all my dealings with them have been delightful. Thank you Happy Beds.”

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Posted 1 year ago

“It was really great working with Lizzie at Happy Beds, I had a bit of a stressful situation with my delivery and she was so kind and prompt to help me sort things out. Thank you !”

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Posted 1 year ago

“Very happy with service from happy beds. I made a mistake with mattress sizes, called and spoke with Olivia and Sophia, they could not have been more helpful,sending me details of sizes I needed.all sorted in a phone call.fab service.”

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Posted 1 year ago

Happy Beds is rated 4.6 based on 1,938 reviews