Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,938 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to urgently order a new bed after previous provider had badly let me down. Called up after ordering online to see if I could get delivery any earlier than quoted online and Liv was absolutely brilliant at making this happen. She made my day and saved my sanity by being so kind and supportive and finding a solution!”

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Posted 1 year ago

“Awesome customer service. We received a damaged item so on next day we wrote email about it and Sophie helped us to solve this problem really quickly. We waited to replacement piece for few days”

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Posted 1 year ago

“Very good customer service and communication when my ordered goods were found damaged and unavailable. Swift email exchanged and a revised item was found at no extra charge. Thanks to Jack in Customer Services.”

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Posted 1 year ago

“Quick response & good support, thanks Melissa!!”

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Posted 1 year ago

“Order easy to place When I wanted to change delivery date LIZZY was very professional and helpful”

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Posted 1 year ago

“I had an exceptional experience with Happy Beds, thanks to the outstanding customer service provided by Lizzy, Chan, and Melissa. They went above and beyond to ensure that my order was seamless, and that the delivery met my expectations. Their attentiveness, efficiency, and dedication to ensuring my satisfaction was truly commendable. I highly recommend Happy Beds, thanks to this exceptional team.”

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Posted 1 year ago

“I was a bit silly and ordered the wrong size bed. Sophie sorted out the refund quickly and the service was fantastic. I have used Happy Beds before and would definitely come back!”

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Posted 1 year ago

“Hi, just like to thank Happy beds for their help in rearranging our delivery, Special Thanks to Chantal for the Quick Response”

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Posted 1 year ago

“I had to make a delivery alteration with happy beds and tje request was dealt with swiftly by Jack, I am happy with the service thus far.”

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Posted 1 year ago

“Sophie answered my email promptly and explained my question. Excellent start thank-you Sophie.”

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Posted 1 year ago

“Chole was very helpful to assist me in finding the perfect mattress for our needs.”

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Posted 1 year ago

“We received our sons new bed in a very timely manner, I was unable to unpack and assemble the bed straight away. When unpacking the bed I found that there had been some damage to one of the panels supplied. I contacted Happy Beds straight away which also happened to be a Saturday afternoon, to my surprise they replied within the hour offering to courier a replacement panel pack within 5days. The damage did not effect the function of the panel so I suggested a small monetary gesture instead which they offered and I Happily accepted. Thank You Happy Beds”

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Posted 1 year ago

“Very efficient and communicated every step of the process to me.”

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Posted 1 year ago

“Aimee resolved my query quickly and efficiently.”

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Posted 1 year ago

“Chloe in customer service was constantly and consistently patient, helpful, pleasant and efficient. I cannot thank her enough for all her help.”

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Posted 1 year ago

“I just recieved my Brandon ottoman bed frame and I am very pleased with my new bed, it's a lot higher and sturdier than I expected which is great. There was initially a small manufacturing issue which meant I had to have the headboard replaced but jack was great at organising a replacement exchange scheduled for a week later. Currently waiting for the new headboard to arrive but so far very pleased with the product.”

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Posted 1 year ago

“Service was great, I needed to amend an order before delivery and Aimee quickly changed the ordered with no issues”

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Posted 1 year ago

“Fantastic customer support fixing an error I made in the order process. Timely responses and happy to help”

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Posted 1 year ago

“Happy customer here! I have had two beds from Happy Beds over the past two years and both have been great. Quick delivery and when I needed a copy of the instructions for a bed we brought two years ago Jack was great and sent a copy straight over.”

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Posted 1 year ago

“I ordered a mattress from happy beds and I had to email because I wasn’t in when it got delivered (my fault) Melissa checked on the progress and advised when it would be out for delivery again and then I had an email from Sophie to say she was happy that it had been delivered, it was very good service from both, quick and easy to get a response and brilliant of them to keep an eye on it afterwards, thanks girls ☺️”

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Posted 1 year ago

Happy Beds is rated 4.6 based on 1,938 reviews