Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,938 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Generally love the mattresses from happy beds. Have ordered FOUR! One was damaged unfortunately but happybeds took it upon themselves to rectify this promptly and my trust is still intact and I will still be recommending then and buying from them again. Very pleased customer”

Helpful Report

Posted 2 years ago

“We had an issue with one of the parts that was manufactured with a fault and after contacting customer services and answering a couple of questions a replacement was arranged! Many thanks to Caroline & Jack”

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Posted 2 years ago

“Aimee, the member of staff in customer services who I dealt with, was FANTASTIC - swift response, very helpful...just perfect.”

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Posted 2 years ago

“I’ve had 2 beds before but couldn’t remember if the mattresses were rolled.”

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Posted 2 years ago

“Great quality bed, arrived on time. An issue with a screw but excellent customer service from Aimee, Jack and Kyi! The replacement arrived very quickly with spares just in case! Thank you”

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Posted 2 years ago

“excellent service and help , thanks Olivia!”

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Posted 2 years ago

“Update / delivery was arranged for 21/02/23 and informed of time slot. Took time off to accommodate - then informed at short notice that delivery had been cancelled. No explanation - not impressed!”

Helpful Report

Posted 2 years ago

“I had an issue where there was a bracket missing from the bed I purchased and without this the bed was unusable. I contacted customer service Aimee replied promptly and resolved the issue ensuring that a replacement part was to be sent ASAP. Aimee has been extremely helpful and efficient and I am very happy with the service she provided and I look forward to receiving the replacement part and fully assembling the bed. Thank you again Aimee.”

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Posted 2 years ago

“The customer service I received with Aimee was excellent. She responded quickly and sorted out my queries.”

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Posted 2 years ago

“I sent an inquiry by email for more product information in order to help make a decision on whether this was the right bed. I was surprised and delighted when I got a full and detailed reply with full product information from Aimee. Thank you.”

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Posted 2 years ago

“Aimee answered my question straight away and was very helpful.”

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Posted 2 years ago

“Great product, my son absolutely loves it! Aimee was so helpful from customer services. Definitely recommend.”

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Posted 2 years ago

“Great product and great customer service from Aimee - would highly recommend”

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Posted 2 years ago

“I have been charged twice for a bed due to website error. I have contacted customer service and Aimee was taking care of my request, she has solved it basically right away and I received my funds within 3 days. Great customer service!”

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Posted 2 years ago

“Very happy with the bed and mattress purchased from Happy Beds. We discovered a damaged section when we unpacked the bed, and started to assemble it. Aimee in Customer Services soon resolved this - she arranged for a replacement part to be sent out, and we are expecting this in the next few days. The courier firm used were also very helpful - sending an estimated time of arrival the night before delivery day, and then calling me when they were an hour away. Most helpful, and often not the service I have received from other furniture companies.”

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Posted 2 years ago

“Bought a bed which developed a fault 18 months later. Aimee and chloe were understanding and helpful, clarifying the problem and taking appropriate action. Happy with the customer service.”

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Posted 2 years ago

“Aimee from their customer service team was very helpful and we were really pleased with the bed when it arrived. Easy to assemble and good quality.”

Helpful Report

Posted 2 years ago

“I was dealing with Amiee in customer service, who has helped me get the correct bed. Aimee had answered my emails and dealt with my enquiry effectively and quickly, arriving at the best outcome. I now await arrival of my bed.”

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Posted 2 years ago

“Received a reply to my email today confirming the change of address for my delivery. Aimee was very cheeky and very helpful. Pleased with the service so far!”

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Posted 2 years ago

“I had an issue with my order yesterday. As a result, I couldn't complete my order after I had put in all my card details. I was worried that money was taken out without the order. Called the company. I was helped by this young lady named Katy. She was so helpful and patient with me. Took me through the online order step by step. Completed the order while she was on her phone. She also went above and beyond to check my order this morning and emailed me to confirm the order. You are a superstar Katy.”

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Posted 2 years ago

Happy Beds is rated 4.6 based on 1,938 reviews