Handy Labels Reviews

Name: Handy Labels
Rating: 4.92

4.9 Rating 1,553 Reviews

98 %

of reviewers recommend Handy Labels

4.9

Based on 1,553 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Handy Labels:

When it comes to printing labels and stickers, we think we are quite good at what we do - but we thought it would be better if we let some of our previous customers tell you about us instead!

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely First Rate service. I've used Handy Labels several times in the past and have always been more than happy with the service and the product. At the weekend, with only a week before I needed them, I found that I had run out of stickers... and had lost the old design! Without holding out a great deal of hope I created a new design, sent it off in the evening via their website (which was really simple) and awaited a return email for me to approve it. A few days passed and no email, so on Wednesday I went back to the website and used the chat facility. Turns out that they had replied the day after I'd sent the email and there it was in Spam! I approved it and on Friday received my beautifully printed labels. Without exaggeration, the colours and sharpness were even better than the design I'd sent! 100% Totally Happy!! Thanks again.”

Handy Labels 5 star review on 25th July 2022

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Posted 2 years ago

Thank you for your kind words, Pete! It makes our entire team very happy to hear that we have offered you such a high-quality service and that we managed to dispatch your order speedily for you. We look forward to your next order! 👍

Posted 2 years ago

“Great service and communication was superb. Will definitely use again”

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Posted 2 years ago

Thank you for your 5-star review, Steve! It's great to hear that you found our service and communication superb. We look forward to your next order! 👍

Posted 2 years ago

“Very helpful and quick print and delivery”

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Posted 2 years ago

Thank you for your 5-star review, Virgilio! It's wonderful to hear that you found our team very helpful and that your order was printed and dispatched speedily. 👍

Posted 2 years ago

“Simple process, I was very pleasantly surprised with the quality. The only slight negative was DPD who had bent the package rendering a small amount of the labels unusable. I wouldn’t hesitate to order again, given the result though.”

Handy Labels 5 star review on 22nd July 2022

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Posted 2 years ago

Thank you for your feedback, John! We're pleased to hear that you are impressed with your labels and our apologies that you had some difficulties with DPD. If this happens with any future orders, please let us know and we can look into a solution for you. 👍

Posted 2 years ago

“Most efficient, helpful , good advices , perfect printing , prompt , and very reasonable price .”

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Posted 2 years ago

Thank you for your kind words, Sherali! We're pleased that we helped you place your order efficiently, offered good advice and printed your labels perfectly, all for a very reasonable price. We look forward to your next order! 👍

Posted 2 years ago

“I have been using Handy Labels for a year now, and I am well pleased with the communication, delivery and quality of work.”

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Posted 2 years ago

Thank you for your 5-star review, Toluwa! It's great to hear that you are pleased with our delivery, communication and sticker quality. Thank you for your returning custom! 👍

Posted 2 years ago

“James is the best”

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Posted 2 years ago

Thank you for your kind words. We agree, he's an integral part of our awesome team! 👍

Posted 2 years ago

“Great communication and customer service. The result of my order was as I expected. I definitely will use handy labels again :) Thank you very much!”

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Posted 2 years ago

Thank you for your 5-star review, Estefania! We're pleased to hear that your labels met your expectations and that we offered great customer service. We look forward to your next order! 👍

Posted 2 years ago

“Once again I used Handy Labels for a short run we needed of glossy Vinyl Labels. They finished them quickly and I was extremely pleased with them. Full marks once again for an excellent job!”

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Posted 2 years ago

Thank you for your feedback, Chris! We're pleased to hear that we scored full marks again for your order and that you were extremely pleased with our speedy turnaround and the quality of our stickers. Thank you for your returning custom! 👍

Posted 2 years ago

“The labels were fine and my supplier I was helping out was very happy with them so will be back I am sure.”

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Posted 2 years ago

Thank you for your feedback, Melville! We're pleased that the supplier was very happy with the labels we supplied. We look forward to your next order! 👍

Posted 2 years ago

“Great comms, brilliant stickers. Thank you.”

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Posted 2 years ago

Thank you for your 5-star review, Mark! We're pleased to hear that you found our service great and your finished stickers brilliant. You're very welcome! 👍

Posted 2 years ago

“Very happy with my labels, arrived so quickly too!”

Handy Labels 5 star review on 15th July 2022

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Posted 2 years ago

Thank you for your feedback, Leah! We're so pleased to hear that you're very happy with your labels and that you received them quickly. 👍

Posted 2 years ago

“Excellent service, simple to use website about quantity, type of glue, sizes etc. Quick turnaround time with delivery, fast communication regarding the printable area. Quality of the product as described, will be using again in the future!”

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Posted 2 years ago

Thank you for your 5-star review, Liaqat! It's great to hear that you found our service excellent, our website easy to use and that we were quick to flag issues with your order. We look forward to your next order! 👍

Posted 2 years ago

“Awful! I won't be using you again you have no idea how much further business you have lost by your tight behaviour and silly rules. I made a mistake I know and asked you to correct it for me within 5 minutes of doing so and your stupid rules wanted me go through re-doing the time-consuming job of re-doing the order again. the £20 or so that you happily took off me has cost you the further business. this test order was a trial and you failed it.”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Frank. We're sorry to hear you're not happy with the service provided. We never like to hear of a dissatisfied customer and will always do our best to discuss the situation. Unfortunately, your review was the first we heard of your disappointment. Since then, we have tried to contact you multiple times to no avail. We appreciate all feedback, as it helps our small business grow and support our valued customers. However, it isn't easy to take on feedback when false claims construct it. Our 'tight behaviour' and 'silly rules' was simply that we asked you to replace your order as you placed it incorrectly. We would have then refunded your incorrect order. We cannot cancel and refund part of an order and leave the other part to be processed - it is simply not an available option on our system. Our customer service team would have been happy to talk you through the whole process and answer any concerns you may have had. Our intention was never to happily take £20 from you as it would have been refunded when the correct order was placed. The £20 you refer to in your review was the cost for the additional labels you ordered by mistake and agreed to receive rather than placing a new order as you were on a tight deadline. As this error was brought to our attention the day after your order was placed (email received on 5th of July at 20:44) rather than the alleged 5 minutes in your review, there was a possibility that placing a new order would have meant our production team couldn't meet your short delivery deadline. After you approved your PDF proof and agreed to proceed with your original order on the 7th of July, our production team got your order printed, cut and dispatched by the 8th and went above and beyond to provide a good service. They even pushed your order up in the production queue to get it to you on time. Whilst we never want to hear that customers have experienced poor service, we are the first to admit our wrong-doings. Unfortunately, your review shocked all of our team as we were not made aware of your disappointment at any point in the order process. We hope to hear from you soon so we can discuss the issue without any false claims and come to a reasonable resolution.

Posted 2 years ago

“Been using this company for years now and never a problem. would highly recommend”

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Posted 2 years ago

Thank you for your 5-star review Lee and for your returning custom! Thank you for recommending us to others. 👍

Posted 2 years ago

“Great quality labels and amazing dispatch time”

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Posted 2 years ago

Thank you for your kind words, Amy! We're so pleased to hear that we offered you a 5-star worthy service and your labels are of great quality and were dispatched quickly. We look forward to your next order! 👍

Posted 2 years ago

“Excellent print quality and good paper stock. Great service too!”

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Posted 2 years ago

Thank you for your 5-star review! It's great to hear that you found our print quality excellent, paper material good and service great. We look forward to your next order! 👍

Posted 2 years ago

“Competitive pricing. Fantastic customer service and communication from James. Very quick turnaround. Incredibly grateful.”

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Posted 2 years ago

Thank you for your kind words, Sarah! We're so pleased to hear that you found our prices competitive, customer service and communication from James fantastic and our turnaround very quick. You're very welcome! 👍

Posted 2 years ago

“Hi The labels look great! They have received a good response from those people who have seen them. Thank you to Chloe for her professionalism and assistance.”

Handy Labels 5 star review on 11th July 2022

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Posted 2 years ago

Thank you for your kind words, Phil! We're so pleased to hear that you are impressed with your labels and that they have been a hit with those that have seen them. It's our pleasure to be of assistance! 👍

Posted 2 years ago

“Placed 3 orders with Handy Labels, communication was awesome through the whole process of placing the order and sending me the proof. Very quick turnaround and delivery. I will be placing more regular orders in the future. Highly recommended”

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Posted 2 years ago

Thank you for your 5-star review, Richard. It's great to hear that you found our communication awesome and that our turnaround was fast. Thank you for recommending us to others! 👍

Posted 2 years ago

Handy Labels is rated 4.9 based on 1,553 reviews