HandyExperts Reviews

Name: HandyExperts
Address: Unit 107, 61 Victoria Road,, Surbiton
Rating: 4.79

4.8 Rating 1,135 Reviews

90 %

of reviewers recommend HandyExperts

Company Reviews

Metrics

Info

4.8

Based on 1,135 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0330 912 2323

Email:

info@handyexperts.co.uk

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HandyExperts 5 star review on 2nd September 2021

Dennis Tagmount

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am delighted with the efficiency and friendliness of the this company. The work was carried out in a thorough and clear manner. The electrician explained what needed to be done and why. The electrician worked very hard and was at all times obliging. The admin team I dealt with via telephone provided a very accurate quotation and communicated well via telephone and email. Overall, I think this company has given a very good account of itself”

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Posted 11 years ago

“Basic capping of fire carried out. Didn't need the whole hour (ended up only the half hour) but it was a same day appointment so very happy. Everything was safety checked and cleaned up after finishing. Even helped with how to take out the actual fire. Recommended.”

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Posted 11 years ago

“easy to book,arrived as promised, excellent work, no problems”

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Posted 11 years ago

“had a problem with a boiler needing repairing. As it wasn't an urgent job I've tried to find a local plumber, but I've ended sending emails and calling up 3-4 diferent guys without ever hearing back from them. The experience I had with PGA Services was fortunatelly different. The call center was very efficient, they've sent out a plumber on the same next day, kept me posted with updates regarding the ordered parts, etc. Although quite expensive (the list price of the needed parts was ridiculous, especially for a cheap boiler), the job was done professional, quick and efficient. A pleasant experience after all, so I would recommend them without doubt. 2 weeks later I also got a fidelity card from them offering 10% off labour on next jobs across all available trades. A nice touch, I would say.”

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Posted 11 years ago

“I called them up because I spotted a rodent in my flat. Their service is amazing: they sent someone round the same afternoon that I called. Unfortunately, at the end of the visit, I realised that I ended up paying £107 for someone to analyze the droppings, tell me it was not a rat (thankfully), place some food poison on the floor and leave, all in 15 minutes. I actually believed that by calling an exterminator in, I'd be immediately free of the rodent. So, even though their office admin is impressive and efficient, and the man they sent out very charming, just go to the internet and read about rodents, then go to the store, buy a trap and wait. The end result will be the same and you'll be £107 richer for it.”

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Posted 11 years ago

“Speedy, efficient and friendly service every step of the way .”

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Posted 11 years ago

“Very good service on boiler. Engineer was very polite and explained what he had done. Happy with appointment system and service. Thank you! Eileen Wareham”

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Posted 11 years ago

“The pest control service they supply is really on the ball. They always ring to inform us the time they intend to call and ask if it is a convenient time. So far the same person has called on each visit to carry out the work and we have got to know and trust him. He really knows his stuff. He solved our micky problem in no time and so far the blighters have not returned. We would have no problem in recommending this company.”

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Posted 11 years ago

“Friendly plumber, easy to talk to and vey understanding. Job was completed in quick time and I was very grateful not to have been ripped off.”

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Posted 11 years ago

“My call was answered to on first instance.I talked to someone not a computer.An appointment was booked that was convinient for me,it was quick to get one. I was kept informed of what was going on(was phoned 45 minutes before Engineer came) until some one got to my door. The Engineer was polite,explained things and gave me options. Work done was brilliant. I will definitely call them again.”

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Posted 11 years ago

“I am happy with the work carried however I was told that he will call me and inform the price of the item to be replaced He is yet to do”

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Posted 11 years ago

“service was good, although my table took a long time to come back.”

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Posted 11 years ago

“Overall great company. Used them last year for gas safety certificate no problem back then. They called me to let me know my renewal was due. Corresponded well with tennants. Took care of a couple other jobs while they were there. Staff very responsive to emails and pleasant via phone. Very professional in every way for a fair price.”

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Posted 11 years ago

“friendly reliable service from the minute the call was answered. i would recommend this company. I had my new washing machine fitted by this company and they were very quick at getting the plumber to my property and kept me informed as to when he would arrive. when the plumber did arrive he done a fantisic job. could be more pleased with the severice that was provided”

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Posted 11 years ago

“Phoned up this morning and got an appointment for someone to come and look at my broken dishwasher. The receptionist was polite and efficient. The engineer turned up on time and I received a phone call half an hour before to let me know he was on his way. Engineer was polite, helpful, professional and smart. He explained my options to me with regards to replacing the broken part, or the different cost of machines I could replace with if I wanted to do this instead. I chose to replace the machine and we agreed an appointment there and then for the replacement which was promptly confirmed by the office via email. Will be using this company in the future for all my appliance issues - a breath of fresh air.”

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Posted 11 years ago

“Engineer couldn't make it in first appointment, it's bit disappointing when you have to stay at home just because the appointment time is a slot from 9 to 1 and no one turns up.The engineer made it in the next appointment.There was more work needed than we thought initially.So the Engineer just came and didn't do anything, I still had to pay the hrly charge.The good thing that happened was the engineer's advice was very helpful and it would actually fix the root cause.”

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Posted 11 years ago

“Although I have had problems in the past, this visit went very smoothly, I called, booked, they took £10 deposit, the plumber went in and then the remainder was charged to my card. I will definitely use them again, especially as they have lots of different services.”

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Posted 11 years ago

“Overall the service was good. The engineer was on time and phoned before arriving which was helpful. I could get an appointment quickly and the person I spoke to on the phone was very helpful. One thing I was frustrated with was that due to company policy, the engineer was not allowed to replace my fused spur which literally required taking two screws out and putting two new screws in. This was easy enough for me but it seemed silly that he could not do it as part of the job.”

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Posted 11 years ago

“Your engineer arrived in good time was very quick and efficient at his work and was polite to my tenant . When booking the appointment the lady was very helpful in making the appointment between myself and the tenant and making sure all went smoothly”

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Posted 11 years ago

“Very impressed with the efficiency of the staff, the speed at which the work was completed and the profesional manner in which it was done. Would highly recommend them to anyone needing a good, reliable plumbing company.”

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Posted 11 years ago

HandyExperts is rated 4.8 based on 1,135 reviews