HandyExperts Reviews

Name: HandyExperts
Address: Unit 107, 61 Victoria Road,, Surbiton
Rating: 4.79

4.8 Rating 1,135 Reviews

90 %

of reviewers recommend HandyExperts

Company Reviews

Metrics

Info

4.8

Based on 1,135 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0330 912 2323

Email:

info@handyexperts.co.uk

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HandyExperts 5 star review on 2nd September 2021

Dennis Tagmount

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had issue with central heating. Easy to book and had good selection of times to suit a busy lifestyle. Engineer arrived when he said he would. Resolved issue and discovered other potential problem. Asked before starting work on second issue. Reasonable charge. Professional throughout. Great service!”

Helpful Report

Posted 11 years ago

“Our boiler stopped working just as my wife was being taken in to hospital to have a baby. They were very understanding and did their best to fit around our difficult timescales. The work carried out seemed expensive and I believe would have been cheaper (though not necessarily quicker) going to the manufacturers themselves for repairs. However, customer service was very good throughout and dealing with the friendly and professional help desk made everthing much easier.”

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Posted 11 years ago

“Thank goodness for CGS! It is so hard nowadays to find reputable plumbers, electricians, handy men etc who are going to do a good job and not rip you off. I found CGS examplary in their services right from the team taking the calls and organising the work, very friendly, effiicient and professinal.........and the plumber and electrician did a superb job fixing everything in a timely manner. Couldn't recommend this firm highly enough - thank you!”

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Posted 11 years ago

“Happy because they respnd very quick and very professional!”

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Posted 11 years ago

“good service. friendly and helpful arrived on time Trustworthy for pensioners. My parents age 91 and 92 felt confident in the plumber Being in their home. Plenty of help on the phone when booking the appointment. Office staff very accommodating and informative of company and their services Did not like having to pay the congestion charge Over all a very good service Would use company again”

Helpful Report

Posted 11 years ago

“The operative who came round was astute and experienced and offered some useful tips. But it was a rushed visit - and it was emphasized that if we wanted another one we would be charged again. And not everything we were told worked out. We were advised that after 4 nights of consuming the poison, the mice would retire to their nest with hypothermia. Actually, and despite liking the poison, they were still around for ten days or so. We haven't seem them recently - but this may be due to their preference for the garden in warmer weather, as the man explained. It was recommended to us that we get something called an air-vent brick - easily available from Homebase or B & Q. Homebase said they hadn't sold such bricks for a year or so - and B & Q said that they sold the bricks only to 'trade'.”

Helpful Report

Posted 11 years ago

“I DISCOVERED A BLOCKED DRAIN OUTSIDE THAT WAS CAUSING A BAD SMELL AND NEEDED SORTING QUICKLY,I CALLED PSG AND THE LADY ON THE OTHER END WAS MOST HELPFUL,SHE MANAGED TO GET A TIME SLOT THAT AFTERNOON,THE PLUMBER TURNED UP AND WAS VERY PROFESSIONAL IN HIS APPROACH,AND IN NO TIME AT ALL THE JOB WAS SORTED IN A QUICK TIME.I HAVE NO HESITATION IN RECOMMENDING THEIR SERVICES.THEY ARE PROMPT COURTEOUS AND PROFESSIONAL.”

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Posted 11 years ago

“The company was able to fit their engineer in around my timing preferences. The telephone call a little while before arrival was appreciated. The engineer was friendly, courteous , efficient and appeared to know his trade well. The one hic-cup was a failure to identify the root cause if the problem on the first visit which led to (partially my fault) some inconvenience that could have been avoided. The solution recommended and adopted was to replace the existing control system which was over-engineered and inappropriate for the property with a much simpler system which better meets the needs. A satisfied customer who would use them again.”

Helpful Report

Posted 11 years ago

“I would normally do some research before hiring a plumber but on both instances i have had to have emergency call outs. Both plumbers who have visited my flat have been friendly, knowledgeable and talked me through what they were doing. I have even received a follow up call the next day to check if everything is ok. The reception staff are very friendly so its been nice dealing with a professionalism outfit!!”

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Posted 11 years ago

“From start to finish , all the team were very helpful . The engineer who carried out the work ( fascia replacement )certainly knew his stuff ! The work was to a very high standard , and the site cleaned well after finishing the job. Would recommend and use again. Many thanks for all your help.”

Helpful Report

Posted 11 years ago

“The service was fast response. The engineer was helpful and experienced.”

Helpful Report

Posted 11 years ago

“I needed a plumber urgently and I have previously had difficulty getting tradespeople out for relatively small jobs. This firm was brilliant. Not only was a plumber with me within hours, but the service centre also phoned me up to tell me that he was within 20 minutes of my house,"in case I needed to nip out before he got there". I was made fully aware of the hourly cost in advance, and there were no surprises. The plumber himself was very polite and knowledgeable, and fixed the problem, letting me know at each stage what he needed to do re: cutting into walls etc. Payment and invoices were easily completed. A very courteous and efficient service and I would certainly recommend them.”

Helpful Report

Posted 11 years ago

“I found them to be very professional,reliable and knew what i wanted from them. they offered me the service i required in a timely and efficient manner. I can find no fault with the work carried out by the engineer and would gladly recommend them to anyone at any point in time.”

Helpful Report

Posted 11 years ago

“Initial visit by an absolutely professional assessor offering all types of boilers and explaining pricing, installation from A-Z. I had 4 quotes; this one was outstanding due to comptetitiveness and professionalism. It was not the cheapest but by far the best. Dealing with their offices during the next stage was efficient and uncomplicated and all was explained again to clarify the installation and timings. Engineers arrived on site and progressed the works. All done in one day. Again,totally professional,timely,left my place tidy and cleared all materials as agreed. The engineers set the new system for CH and water as I wanted it and went through the instructions comprehensively leaving me in no doubt as to what to do. An excellent and professional service throughout each department of the Company. I shall certainly recommend them to friends and family. I will aslo retain them for any future works that I plan for the future.”

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Posted 11 years ago

“I had the verman man thgis week. He was great at his job and very professional. Gave me hope at getting rid of the vermin in my loft.”

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Posted 11 years ago

“I have used PSG a couple of times now to service and maintain my boiler. Engineers have always been available promptly, arrived on time and have been friendly and knowledgeable. I am very happy with the service they provide and would happily recommend them!”

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Posted 11 years ago

“VERY QUICK APPOINTMENT. ENGINEER ARRIVED BANG ON TIME. DIAGNOSED, SOURCED AND FETCHED NECESSARY PART. FITTED AND TESTED. GAVE ADVICE ABOUT POSSIBLE FUTURE WORK AND ABOUT RUNNING THE BOILER IN GENERAL. VERY PLEASANT THROUGHOUT. WOULD THOROUGHLY RECOMMEND TO FAMILY AND FRIENDS ESPECIALLY IN AN EMERGENCY.”

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Posted 11 years ago

“At short notice an engineer was able to attend and diagnose the problem.”

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Posted 11 years ago

“The carpenter showed up on time and was very nice. When I made the appointment, I had provided very detailed information about the job, but it was not passed onto the carpenter prior to arrival. I had made a request for the carpenter to bring a step ladder, but since the info was not passed onto him, he was not prepared. Still, he did a good job. Overall, it was a good experience.”

Helpful Report

Posted 11 years ago

“Prompt, helpful, Know what they are doing, polite staff. Everything yiou want when you have a problem.”

Helpful Report

Posted 11 years ago

HandyExperts is rated 4.8 based on 1,135 reviews