Hammerton Caribbean Ltd Reviews

Name: Hammerton Caribbean Ltd
Rating: 4.98

5.0 Rating 514 Reviews

100 %

of reviewers recommend Hammerton Caribbean Ltd

Company Reviews

Metrics

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5.0

Based on 514 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Hammerton Caribbean Ltd:

Hammerton Caribbean offers a selection of over 250 stunning villas and apartments to rent along the famous west coast of Barbados. We take huge pride in the personal service we offer and look forward to arranging your next holiday to this wonderful island in the sun.

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Hammerton Caribbean Ltd 5 star review on 16th February 2023

Richard B

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are experienced enough travellers to know that a great agent with a local understanding can make a trip. We have not been to Barbados and did some research and were fortunate to find and book with the Hammertons. They have been very patient and informative to locate us a villa on the right beach and meeting all of our needs.”

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“A very good website and my subsequent enquiries were responded to quickly and effectively. It took just 4 days from my initial enquiry to confirmation of my booking”

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“Excellent customer-focused service. A first class experience, thorough and professional.”

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“Very responsive and friendly service.”

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“This is our third booking with Hammerton’s dealing with George in particular. This is a very professional company with some of the best villas and apartments available on Barbados West Coast. What you get, that we feel is different to other companies is a personal service in the UK which makes it easier given the time difference, quality homes in great locations, the family have visited all the properties so they can match the property to your needs and what you see is what you pay, all costs included so you know exactly where you are on the website with no surprises. After sales service is excellent too, we dealt with Bella for our last two homes and have just been assigned Bella for our next two, Bella is nearly always available and if not she responds as quickly as she can, professional, efficient and friendly. I personally wouldn’t look anywhere else as if it’s a lovely property it’s on the Hammerton’s website, they have properties for all budgets. We have hired a place for ten then a place for two, our next holiday is a home for four and then one for six. We don’t like to stay in the same place so we tend to book 2-3 homes and this has never been a problem for George, he’s very patient. Great service, easy to deal with, great homes, what’s not to like…”

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“Very quick to respond with good advice and options. We have just booked and haven’t yet travelled so cannot yet comment on post booking service but very happy so far.”

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“George was very helpful with answers to my questions and the booking process was straightforward. I am very impressed so far!”

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“Excellent booking process. George understood our requirements and was polite and patient while we selected the Villa.”

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“Prompt helpful service from George who is very knowledgeable.”

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“George was very helpful assisting us secure a last-minute rental during a busy part of the season. Thank you!”

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“Had a bit of a bump in our 1st booking in 20021. Mark and Lisa were very helpful in trying to sort things out. As a result, booked again with them this year. Easy and enjoyable to deal with ; accessible and responsive. Mark is out front, but Lisa is 'the ghost in the machine' which runs smoothly.”

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“Having used Hammertons for the first time, we were pleasantly surprised at how helpful and efficient they were. Mark was quick at answering any questions we asked and made us feel completely at ease. Would highly recommend using Hammertons again. Well done. Peter M”

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“Great first point of contact with George, extremly helpful and professional. Villa Options were all within the criteria given and a lovely villa chosen and securely booked. Many Thanks for your assitance George. We now look forward to working with your concierge on the finer details of our holiday.”

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“Superb service as always when booking a holiday with the team at Hammerton. Well done and cannot recommend them enough”

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“It’s rare to find a small family run company like Hammerton’s where personal service really is the key! Lisa found us our perfect place to stay, we had a wonderful holiday and the villa housekeeper/cook was a dream! We felt spoilt rotten and nothing was too much for her. Lisa is incredibly efficient and knows Barbados like the back of her hand, and really look care to understood the type of villa we were looking for. We can’t recommend Hammerton’s more highly and have already booked to return in February 2023!”

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“We have been extremely pleased with the before, during and after service of Hammerton Barbados. We have also booked again through HB. They are a standard bearer for the industry in customer service.”

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“I dealt very much with Lisa as had to reschedule a number of times due to the pandemic. Always accommodating and gave options which were perfect. We could not have asked for more! Thank you”

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“What a easy and and enjoyable experience it was to book our holiday. Mark could not have been more helpful and attentive to all of my questions and was always very quick to reply to my queries. It made the whole process extremely pleasant. I would highly recommend this company to anyone who is looking to book their holiday.”

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“Lisa and George have been a pleasure to deal with. They have provided thorough and prompt answers to all of our questions throughout the booking process and we look forward to a wonderful stay in Barbados. Thank you Team Hammerton”

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“Excellent service. Rebooked for next year already, what more need I say!”

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Hammerton Caribbean Ltd is rated 5.0 based on 514 reviews