Hairguard Reviews

Name: Hairguard
Address: 70 Upper Richmond Road, Putney, London, London Borough of Wandsworth
Rating: 4.72

4.7 Rating 372 Reviews

95 %

of reviewers recommend Hairguard

Company Reviews

Metrics

Info

4.7

Based on 372 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

About Hairguard:

Life's better with thick, healthy hair. Hairguard makes a range of products that help you get there.

Visit Website

Phone:

(567) 367-1914

Email:

will@hairguard.com

Location:

70 Upper Richmond Road,
Putney,
London
London Borough of Wandsworth
SW15 2RP

Write Your review

Tell us how Hairguard made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Hairguard 5 star review on 18th March 2021

Bryan

Hairguard 5 star review on 4th March 2021

Tony

Hairguard 5 star review on 28th February 2020

Anonymous

Hairguard 4 star review on 24th January 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The hairguard product suite has helped my stabalise my hair loss, which frankly I'm really happy about since I had been losing it so quickly before. The customer support is great and the products works. Thanks guys.”

Helpful Report

That's such great news Daniel! We're really happy to have been able to help you stabilise your hair loss. Thank you for sharing your experience :) Hairguard Team

“Would like to say thank you to Sarah and the Hairguard Team for outstanding service And back up, ask a question You will get an answer, and I mean fast. Got problem to sort, resolved in no time at all, Such professional, team full of integrity, I have seen plenty of snake oil hair companies out there, but certainly not this 1. All there science of hairless can be backed by any of your own personal research. Well done, Sarah and to the team at Hairguard, keep up the great work 👍 Kind regards andy”

Helpful Report

You are very welcome Andy! We are so glad that we were able to help you out, and provide you with helpful content. As always, if you ever have any concerns or questions, feel free to send us an email and one of the team will get back to you as quickly as possible :) Thank you for your kind words! Hairguard Team

“Customer service here was really great and helpful in responding to, and rectifying an issue that I had with a product. They were very easy to deal with and very quick at responding.”

Helpful Report

We're sorry to hear that you had an issue with one of our products, but glad that it was resolved quickly for you. Please do let us know if you have any further issues at 'info@hairguard.com' and one of our team will get back to you as quickly as they can. Thanks, Hairguard Team

“They've been very helpful with any questions or concerns ranging from product use to order information. Products are great and arrive in a timely manner. Happy to be a customer!”

Helpful Report

Great to hear Chuck! Thank you for sharing your experience :) We're very happy to have you as a valued customer!

“Hairguard has been amazing. I’ve been a customer for over one year. The customer service has literally jumped through hoops for me to correct address and shipping mishaps on multiple occasions. I don’t just feel like another statistic. I feel like I can trust and rely on Sarah and the team for honest and sincere guidance. There was one time that a former shipping address had been mistakenly entered for an order, with no way to amend the error. By the time I had contacted the office, the shipping process had already been initiated. The order was going to the mistaken address in the US - meanwhile I live in Switzerland now. Sarah was so kind and trusting as to send me a duplicate order at no extra charge - while allowing me in the meantime to make arrangements in the US for the order to be sent back upon receipt. I was very much touched by the gesture of confidence and generosity. It would have been a real drag -especially during Covid times when deliveries are often delayed- to have had to first wait for the shipment to reach the US, get it returned to the office in the UK, and then process out another order to me in Switzerland. It would have taken at least 6-8 weeks most likely. Thank you so much, and keep up the good work!”

Helpful Report

Thank you so much for taking the time to share your experience with us Brett, and for your ongoing support - we really do appreciate it! Glad that we were able to help sort out that issue for you :) If you have any further issues or concerns, do feel free to shoot us an email and one of the team will get back to you as soon as possible! Thank you, Hairguard Team

“Hi I bought the growband about 4-5 months ago and I must say at first I thought “ Oh my what a waste of money” but after using it for this long I can actually say my hair is quite a bit thicker. I’m 51 now so to see my hair improve made me feel a little more confident. Thx guys”

Helpful Report

That's really great to hear Ben! Thank you for giving the Growband a go, and for sharing your experience :) We appreciate your support! Thanks, Hairguard Team

“Hi, I have ordered Scalp Elixir on April 30 and haven't received a product yet. I have tried to reach out to Customer service and find out where product has gone. Actually, I wrote several e-mails and so far no answer during the last 4 days. I am truly disappointed with such kind of service.”

Helpful Report

Hi there, we're really sorry to hear that you've not yet received your order, and that you haven't received any response from our support team. The last message that we have from you in our system is actually from 2 years ago...so we're not sure why your recent messages haven't come through, but sorry about that! We will contact you directly about this and help you resolve your issue. Thanks, Hairguard Team

“Purchased the Hairguard Growband. Happy with the product and the customer service is excellent.”

Helpful Report

Thank you for your support, and for sharing your feedback Luke! Great to hear that you're getting on well :)

“Amazing customer service, quick delivery and great products! Highly recommend!”

Helpful Report

Thank you for sharing your feedback Sami - we're glad to hear that you're getting on well with our products!

“I have been using the Scalp Elixir since 3 weeks now. No adverse reaction so far. It does not make hair oily/sticky the next morning, so that’s a good thing. The positive affects are yet to be seen, I guess after completion of 3 months of use. Customer service is A+++. Sarah responds to all queries/questions in a timely manner. Looking forward to a satisfactory hair regrowth.”

Helpful Report

Thank you for leaving such a considered and detailed review - we really appreciate you taking the time! Unfortunately it does take a long time to treat hair loss and to start to see results, so the most important thing is to remain consistent and persistent with your treatment :) Any questions just let us know at info@hairguard.com and we'll get back to you as soon as we can! Thanks, Hairguard Team

“I have used the Scalp Elixir for over a year now and it’s wonderful! My hair has never been thicker or healthier. I have fine, thin hair and this Elixir has been a miracle for me. I have tried sooo many different things and this is only thing that has worked for me. Their customer service is also the BEST. Anytime I have reached out, they (thank you, Sarah) have been super quick to respond and so helpful! I’m beyond grateful for this company, the team and their products!”

Helpful Report

Thanks so much for the kind words Stephanie!! We really appreciate your support and are so glad that the Scalp Elixir has made a real difference for you.

“I'm waiting on the scalp elixir so will review that once it arrives, but when it arrives at all it will be thanks to customer support and Sarah who helped me correct my mistake on my address. These guys have a wonderful team behind them.”

Helpful Report

Thank you for your kind words Liam! Do let us know if you don't receive your order in the next few weeks - you can contact us at info@hairguard.com.

“Great people with amazing product”

Helpful Report

Glad you're getting on well with our products! Thank you for sharing your feedback :)

“I’ve been very happy with the products from Hairguard and saw good results. Their communication and customer service is superb!”

Helpful Report

Great to hear Kjell!! Thanks for sharing your feedback with us :)

“Great crew, fast answers on all your questions and most important great products. Best way to be helped is by advice of people who have walked the path. Highly recommend, and so happy to see my hair regrows again.”

Helpful Report

Thank you for the wonderful review! So glad you're seeing results :)

“Very good customer support. Disregarding the recent economic slowdown resulting in postage delays etc, the products in my experience have been delivered quite promptly. Their products are high quality and well researched.”

Helpful Report

Thank you for sharing your experience with us - it's great to hear that you've been getting on well with our products. Please do let us know if you are having any trouble with your order, or still waiting on something to arrive - you can contact us at info@hairguard.com and one of our customer support team will be in touch with you ASAP. Thanks! Hairguard Team

“Absolute “PERFECTION” on the customer service and this company of—integrity!!!! Jeannot”

Helpful Report

Thanks so much Jeannot!! So great to hear that you had such a good experience with us and our team :) We really do appreciate your support!

“Although I still have a long journey ahead, the beginning is great. It leaves your scalp refreshed and it lifts up you mood. Quality products, fast shipping, and prompt customer service! Recommended!”

Helpful Report

Great to hear CA!! Glad you've had a good experience with us so far :)

“Very good customer service”

Helpful Report

Happy to hear you had a good experience with us! Thanks, Hairguard Team

“It just works. And it is natural”

Helpful Report

Great to hear that you're enjoying using our product(s)! Thank you for your review :)

Hairguard is rated 4.7 based on 372 reviews