Hairguard Reviews

Name: Hairguard
Address: 70 Upper Richmond Road, Putney, London, London Borough of Wandsworth
Rating: 4.72

4.7 Rating 372 Reviews

95 %

of reviewers recommend Hairguard

Company Reviews

Metrics

Info

4.7

Based on 372 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

About Hairguard:

Life's better with thick, healthy hair. Hairguard makes a range of products that help you get there.

Visit Website

Phone:

(567) 367-1914

Email:

will@hairguard.com

Location:

70 Upper Richmond Road,
Putney,
London
London Borough of Wandsworth
SW15 2RP

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Hairguard 5 star review on 18th March 2021

Bryan

Hairguard 5 star review on 4th March 2021

Tony

Hairguard 5 star review on 28th February 2020

Anonymous

Hairguard 4 star review on 24th January 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Other than getting used to no longer having a bubbly sud-filled Shampooing experience, this product truly leaves your scalp not only feeling clean but cleansed. After using this product regularly now for about a year, I can see to everyone that it is Guaranteed to notice a healthier texture and feel to both your hair and scalp after every use! I love it so much, and even better I love that I only need to use it roughly 1 -to- 2 times per week.”

Helpful Report

So glad to hear that you're getting on so well with our products Alen! The reason you won't find our shampoo lathering as much as other shampoos is because we don't include any SLS (sodium lauryl sulfate) which can be harmful for your scalp - we know it can take some getting used to though...thank you for persisting! Thank you for taking the time to share your experience and for your ongoing support - Hairguard Team

“I believe Hairguard is a good company and the science behind the growband seems compelling enough for me to give it a go. I still need to give it more time. I had an issue with my growband being faulty but they resolved this promptly and I will continue using it.”

Helpful Report

Thank you for your kind words Dave, and for your support. We're sorry to hear that you had an issue with your Growband, but glad the team were able to help resolve that for you. Don't hesitate to let us know if you have any further issues! Thank you - Hairguard Team

“This company is excellent! If you are thinking about purchasing any of their products, I can assure you that this is a company that takes care of its customers. My girlfriend recently bought me a growband from here last Christmas and about a month after, my inner tube in the headband popped. I reached out to the staff and support and they sent me a new growband no questions asked within the same week. Support was very quick to reach out and help me resolve the issue. Very happy so far with the results of the growband and it’s only been a month. I’ll say it again, if you’re thinking about purchasing it, do it. You will NOT be disappointed.”

Helpful Report

Thank you so much for the wonderful review Tyler! We really do appreciate you taking the time to share your experience with us and our products. We're very sorry that you had some issues with your Growband, but glad our team was able to help resolve that for you. If you have any further issues, please do let us know and we'll be happy to help. Thank you for your support - Hairguard Team

“Amazing customer service, not yet had noticeable results from product but will keep it going!”

Helpful Report

Glad to hear that you had a positive experience with our team! However, sorry you've not yet seen noticeable results. Please bear in mind that, as with any hair loss treatment, it does take time to see changes - consistency is key. If you need any further assistance, please don't hesitate to send us a message! Thank you - Hairguard Team

“Amazing customer service, super fast reply and very professional. Many thanks!”

Helpful Report

Thanks for sharing your experience Manu, and thank you for your support! Thank you - Hairguard Team

“One of the best customer service I've ever had :)”

Helpful Report

Wow! Thank you for sharing :D Hairguard Team

“Hairguard is awesome! I am honestly so happy to have found a healthy hair loss solution with a focus on life long results and has been thoroughly researched. This product also helped me get into the best shape of my life! Thanks guys! Andy”

Helpful Report

Thank you so much for sharing your experience Andy! We're really happy to hear that our products have been helping you :) Thank you for your ongoing support - Hairguard Team

“Im Quite Happy with HairGuard at the moment I would prefer to have Phone contact But EMail contact seems to work fine Im very happy with most of the Products so far I Would prefer the payments in British Pounds but thats not a major problem. Very Good Service and I Trust This Company Thank You”

Helpful Report

Thank you for taking the time to share your feedback with us Gray. We will definitely take that into consideration. If there is anything further we can help you with, please don't hesitate to get back in touch. Thanks - Hairguard Team

“I purchased the Growband, 2-month pro package and caffeine shampoo in August 2020. The delivery was prompt and the products arrived in excellent condition. I had a bit of a fitting issue with the Growband which was giving me a bit of soreness around my temples and made me slightly dizzy after each use. After about 5 months of persistence, I decided it wasn't really working for me, and I contacted Hairguard to return the Growband. Sarah from Hairguard was very quick in responding and made the whole refund process absolutely hassle-free! Because of this, I'm giving them a 5-star review even though the Growband didn't work for me. I believe this is a company that genuinely cares about its customer satisfaction and the products they put out. Keep it up!”

Helpful Report

Thank you for trying out the Growband - we're so sorry that you didn't get on too well with it. Thank you for your honest and genuine review, it's much appreciated. If there is anything further we can help you with, please do let us know. Thank you - Hairguard Team

“The customer support team is fantastic & reply back fast. They answer any of your hair care needs in detail. Genuine company with genuine real people that want to help you! The best!”

Helpful Report

Thank you for taking the time to share Belini! Do let us know if you have any further questions - we'll be happy to help. Hairguard Team

“Outstanding customer service! My growband broke I contacted Sarah and she sent a new growband out straight away with tracked shipping.”

Helpful Report

Sorry to hear that your Growband broke - but glad our customer service team were able to assist you quickly with a replacement. If you have any further trouble, please don't hesitate to get back in touch with us. Thank you - Hairguard Team

“I ordered a derma roller from Hairguard in Novemeber 2020, the shipping times got impacted due to COVID-19 and the delivery was delayed. However, they were kind enough to explain the situation and provide a quick refund. I am pleased with the service :)”

Helpful Report

We're very sorry that your delivery was impacted by COVID-19. Thank you for sharing your experience with us Ay. If there is anything we can help you with in the future, please do send us a message. Thank you - Hairguard Team

“Polite staff that will answer any questions you may have and respond quite quickly. Always giving good suggestions to speed up hair growth. I recommend them highly thus far!”

Helpful Report

So glad to hear that we've been able to help you out! If you ever have any further questions, please don't hesitate to get back in touch. Thank you - Hairguard Team

“I had an issue with the Growband and emailed customer service. They were very helpful, courteous and prompt. Great company.”

Helpful Report

We're sorry to hear that you had an issue with the Growband, but glad that our customer service team was able to help sort things for you! Thank you for sharing your experience - Hairguard Team

“Products are amazing. Website is user friendly. Price is affordable and they also do discounts at times. The delivery is very good. The Customer Service experience is amazing. They resolve any problems as quickly as possible without delay. I highly recommend Hairguard to any customers who are thinking of purchasing products from them. Thank you Hairguard for all your support :)”

Helpful Report

Thank you so much for your awesome review Lukman! We appreciate your ongoing support, and you taking the time to share your thoughts on our company/products :) Thank you - Hairguard Team

“Can a profitable business ever be ethical? I didn't think so. But I was wrong. I found members of the Hairguard team professional, honest and sincere. No sneaky business. Businesses like Hairguard can make Great Britain great again. Thank you Gus. You're doing a great job Sarah please don't ever change.”

Helpful Report

Thank you so much for your kind words Kam! We really appreciate you taking the time to share your experience with others :) Take care - Hairguard Team

“Customer service is excellent. Prompt response to any question or issue I had with product. I bought the Growband and even though it didn't work for me, customer service provided me with the ability to return the product and refund me (minus the shipping) immediately.”

Helpful Report

We're so sorry that the Growband didn't work out for you Robert, but thank you for giving it a go and for sharing your positive experience with our customer service team! If you have any questions in the future, please don't hesitate to contact us at 'info@hairguard.com'. Thank you - Hairguard Team

“Very happy with the scalp massagers. Also very friendly and adequate customer service. They react very quickly and are solution driven.”

Helpful Report

Thank you for sharing Gunther - we appreciate it. All the best, Hairguard Team

“Immediate response to all queries of mine.”

Helpful Report

Glad we could help! Hairguard Team

“I recently started using the elixir along with the dermaroller. Already my hair feels stronger and goes oily much later than usual. I am eager to see how thick my hair will be in two and four months time.”

Helpful Report

Brilliant to hear that you're already starting to see results Vassilis! All the best, Hairguard Team

Hairguard is rated 4.7 based on 372 reviews