HAB Hearing Reviews

Name: HAB Hearing
Address: 22 Belton Road, Silsden, Keighley, United Kingdom
Rating: 4.91

4.9 Rating 6,965 Reviews

99 %

of reviewers recommend HAB Hearing

4.9

Based on 6,965 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About HAB Hearing:

Welcome to HAB Hearing, we supply the widest range of hearing aids and related accessories from the biggest brands along with our popular ear wax removal service.

We supply Phonak, Oticon, Widex, Starkey, ReSound, Signia, Unitron, Rayovac, Duracell and Power One amongst others - our aim always is great value and excellent experience!

Ear wax removal is by microsuction, irrigation and dry removal. It is generally available within a couple of days, is superfast with instant relief!

Visit Website

Phone:

01535 279285

Email:

help@hab.online

Location:

22 Belton Road,
Silsden,
Keighley
United Kingdom
BD20 0EE

Write Your review

Tell us how HAB Hearing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

HAB Hearing 5 star review on 5th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Here's my long-term review of a 6 year user. My journey started in 2016 when a change of career put me in a position where I needed to invest in a set of hearing aids to manage in factory/office environment. At 28 I had never worn them before, I had tried NHS hearing aids but the bulkiness of them along with the fact I was a young lad put me off wearing them and I got by with lip reading and assistance from my partner. After a recommendation from my brother who has used the company I decided to invest in a pair of private custom made hearing aids, the choice of IIC (invisible in canal) appealed to me and would ensure they would be descreet enough for myself not to worry about anyone knowing I was wearing them. I contacted Paul who promptly booked me in for a home visit. After having a full home service including brochure selection, explanation of pros and cons for all different sorts of hearing aids, hearing test and moulds I decided to push forward with some oticon IIC hearing aids. There was no hard sell whatsoever, he did not even try and sell me the most expensive set in the range I was after, it was all my choice. My ear canals are bent at around a 45 degree angle so there were a few concerns that they may not be able to make them as descreet as I'd hoped due to space limitations within the hearing aids to fit the technology due to the shape of the final product, however Paul made me fully aware of this and pushed Oticon the best he could to ensure I received what I required, he even asked phonak to make a set so I could try and compare the differences between the two. When the aids arrived they fit perfectly, adjustments were made so the aids fit my hearing test profile and the sound was crystal clear! Unbelievable. The only problem I had was due to the shape of my canals I struggled to relieve pressure and bass from the hearing aid due to the shape of my ear canal which made it sound as if I was underwater and my ears were clogged. Paul went away and tried to find a solution and in doing so Oticon carved a canal down the outside of the hearing aid to create an opportunity for sound to escape. It worked!! So the service up to this point is almost perfect but it's gets even better in the form of the after service. Over the 5 years of the warranty I have needed numerous adjustments to the hearing aids as my hearing deteriorated slightly, numerous repairs through mainly faults of my own and asked to try different settings. All of which were acted upon and booked in for home visits by the audiologist Helen who visited my home to make the amendments. She offers exceptional after care, is extremely patient and goes out of her way to ensure everything is good before she leaves. I have seen her roughly a dozen times over the course of the 5 years I have been involved with HAB hearing and I could not recommend the company enough. I'm currently coming up to 6 years in February since I purchased the hearing aids and although I am no longer in warranty, I still receive instant support and aftercare when needed. I even visited the office itself for adjustments during the early stages of COVID which was a pleasure. Newer forms of technology are available now which were unavailable when I made my purchase and I will be sitting down with Paul and Helen once again soon enought to choose my next set whilst using the ones I have now as backup. I can honestly say the purchase of these Oticon IIC hearing aids has been the best purchase I have ever made in my life and have changed my life, my only regret is I wish I had done it 20 years earlier! Many thanks to Paul and Helen for the service over the last 6 years! Darrell Oticon IIC user.”

Helpful Report

Posted 3 years ago

“Very efficient service, both delivery and after sales”

Helpful Report

Posted 3 years ago

“Excellent service. Arrived next day.”

Helpful Report

Posted 3 years ago

“Very prompt service & delivery of order”

Helpful Report

Posted 3 years ago

“I came in to have my ear unblocked . Jacqui was the professional that performed my treatment . She made me feel completely relaxed and explained everything to me . She showed me a photo of the problem ear before and after the treatment . I would highly recommend HAB hearing . Thank you Jill”

Helpful Report

Posted 3 years ago

“The staff here went over and above their job remit to help me and get my order delivered in double quick time. Thank you all for your help and assistance. Keith”

Helpful Report

Posted 3 years ago

“Im satisfied with HAB, they are always willing to help and do respond to your e-mails”

Helpful Report

Posted 3 years ago

“Good price, very fast delivery, genuine product”

Helpful Report

Posted 3 years ago

“As ever, the batteries were sent and received very quickly and for an excellent price.”

Helpful Report

Posted 3 years ago

“After 3 failed attempts by spec savers, the treatment with Hab hearing was excellent, not painful and no discomfort. Would recommend them anytime.”

Helpful Report

Posted 3 years ago

“Ordered batteries for my hearing aid, good value for money, postage free a bonus”

Helpful Report

Posted 3 years ago

“All my purchases from HAB have been fast . Very pleased with them.”

Helpful Report

Posted 3 years ago

“Have used HAB Hearing on several occasions and have always been pleased with prompt service and products as advertised. I would certainly recommend this company.”

Helpful Report

Posted 3 years ago

“Excellent service although the delivery was not as quick as usual, but I think this was due to the Post Office delivery.”

Helpful Report

Posted 3 years ago

“Excellent and helpful”

Helpful Report

Posted 3 years ago

“Economic, fast, reliable service as always, that's why I buy all my hearing aid supplies from HAB.”

Helpful Report

Posted 3 years ago

“Excellent customer service, price and delivery. I can't work without my heari aids and Paul was so helpful and knowledgeable, even responding to my initial email on a bank holiday. Can't recommend highly enough.”

Helpful Report

Posted 3 years ago

“Great price great service”

Helpful Report

Posted 3 years ago

“There are very helpful now all sort out I'm very pleased got right one So I'm very happy thanks you so much for help, cheers Steven Holder”

Helpful Report

Posted 3 years ago

“Excellent service - many thanks”

Helpful Report

Posted 3 years ago

HAB Hearing is rated 4.9 based on 6,965 reviews