Gymboree Play & Music UK Reviews

Name: Gymboree Play & Music UK
Address: 36-38 Westbourne Grove, Newton Road, 36-38 Westbourne Grove, Newton Road, City of Westminster
Rating: 4.79

4.8 Rating 1,326 Reviews

96 %

of reviewers recommend Gymboree Play & Music UK

4.8

Based on 1,326 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Gymboree Play & Music UK:

Gymboree Play & Music has been fostering creativity and confidence in children ages 0-5 for over 40 years. Designed by experts, our age-appropriate activities help develop the cognitive, physical and social skills of children as they play. Our programs are also recognized for their unique approach to parent involvement—which encourages participation in and understanding of each child’s development.

Visit Website

Phone:

+447706155879

Email:

headoffice@gymbo.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love coming to Gymboree every week! The girls are so amazing and inclusive :)”

Helpful Report

(Edinburgh) -

“Tried to book a class and no on ever got back to me. Can't really leave a review.”

Helpful Report

Hello, Thank you for your feedback - we are really sorry this has been your experience. Your local centre will be in touch with you shortly to resolve this issue. Warmest regards, Team Gymbo x

“My granddaughter is lovin' your classes, been going since 9 weeks old and now 10 months. We recently started the Baby Music class and Poppy is brilliant, so patient and always got a big smile for the children. Thanks again. Julie & Noelle x”

Helpful Report

(Edinburgh) -

“Had my son’s fourth birthday party here and he had the best time. Everyone was incredibly attentive, everything was prepared for us and every question I could possibly ask was dealt with before I even had to ask it! The play session was age appropriate and interactive and the party food was perfect. Allergies catered for. Couldn’t praise Gymboree more, highly recommended!”

Helpful Report

(Edinburgh) -

“Aimee who I’m guessing is the franchise owner and manager as she the one that’s always is at Gymboree when we go or call up, is brilliant and we love going to see her and her classes! She provides a brilliant knowledge of the classes, stage of development of the children and who the adults are. She’s always has a smile on her face and talks to all her customers! Talking to other parents and carers around the area all talk highly of Aimee when you mention Gymboree! Aimee is Gymboree! Aimee is supported by three other members of staff. We’ve been to their classes which are good but my little one just loves Aimee and her classes! My little is more engaged in her classes!”

Helpful Report

“My granddaughter has attended Seveoaks Gymboree for about 18 months and we have always enjoyed our classes. The variety of themes (and props to match) has been so good helping her imagination develop alongside the regular features of the sessions for familiarity. Moving up to next level classes has always been appropriate & flexibility around classes has been helpful for us. The lovely staff have always been friendly, enthusiastic and engaging. We are both sad to leave but other commitments now prevent us attending but I would very readily return with future grandchildren. Thank you Sevenoaks Gymboree!”

Helpful Report

(Sevenoaks) -

“Amazing staff who tailored the party to suit our daughter perfectly. Wonderful customer service from start to finish - everyone was happy to answer any questions we had. Activities were designed perfectly to suit both our 1 year old and 4 year old”

Helpful Report

(Sevenoaks) -

“I started classes when my baby was 6 weeks old and I have seen her progress week by week. I also really like the makeup classes - Gymboree is really flexible especially with babies we aren’t on a routine.”

Helpful Report

“Fantastic party venue and entertainment for our one year old. He had the best time playing with his little mates, exploring the climbing frames, tunnels, slides and mirrors. Colette and Lily were brilliant at organising fun activities and, of course, the finale with parachute, bubbles wand Gymbo the clown.”

Helpful Report

(Sevenoaks) -

“We had our first birthday party at the Sevenoaks branch and it was perfect! It was engaging, lots of space (all super clean and organised), great communication beforehand. 10/10! Can’t wait to join the weekly classes again!”

Helpful Report

(Sevenoaks) -

“We had such a fun day celebrating our daughter’s 1st birthday with her other NCT baby friends. The session was really well run with enough time for playtime and breaks. I would definitely recommend a party at Gymboree!”

Helpful Report

(Sevenoaks) -

“The usual teachers are good , but the owner is a racist. Whenever she runs a class she always prefers treating white kids better than coloured ones.”

Helpful Report

“Lovely engaging classes, however I find the teachers raise their voices far more than needed, essentially shouting the songs and instructions. It is overwhelming for the adults and I think the children also. I think the kids would listen better if the teachers spoke more quietly. Otherwise a lovely and energetic experience for the kids.”

Helpful Report

(East Dulwich) -

Hello, Thank you for your feedback we are glad you enjoy our engaging classes - we are sorry to hear that you can find it overwhelming at times. Your local centre will be in touch with you to resolve this issue shortly. Kindest regards, Team Gymbo

“Unfortunately had a very bad experience with the owner and would avoid completely. Teachers are very nice though.”

Helpful Report

(East Dulwich) -

Hello, Thank you for your feedback - we are sorry to hear that this was your experience. Your local centre will be in touch with you to resolve this issue shortly. Kindest regards, Team Gymbo

“Really bad communication, not responding emails. At the end I didn’t sign up and enjoy the class as it is overpriced and luck of communication out me off”

Helpful Report

(East Dulwich) -

Hi Marta, Thank you for your feedback - we are sorry to hear that this was your experience. Your local centre will be in touch with you to resolve this issue shortly. Kindest regards, Team Gymbo

“Initially quite nice. My little one loved it but they changed their staff more often than underwear and most of the staff didn't seem happy to be there. I think the manager isn't very nice which is a shame. I made several complaints about them to head office.”

Helpful Report

(East Dulwich) -

Hello, Thank you for your feedback - we are sorry to hear that this was your experience. Your local centre will be in touch with you to resolve this issue shortly. Kindest regards, Team Gymbo

“Disappointed by our visit. A small room with a few mats on the floor, my kids soon got bored”

Helpful Report

(East Dulwich) -

Hi Charlene, Thank you for your feedback - we are sorry to hear that this was your experience. Your local centre will be in touch with you to resolve this issue shortly. Kindest regards, Team Gymbo

“We had my son's third birthday party at Gymboree - it was super relaxed, easy to set up, the staff were incredibly helpful and gave us plenty of space and time. The activity itself was very well organised, the children (from 2-5) were engaged the whole time, we enjoyed cake, snacks and then had more play! Thank you so much for making what could be a very stressful party seamless and fun :) xxx”

Helpful Report

(St Albans) -

“Gymboree has been very instrumental with our children, in relation to their progressive development in growing up. Our eldest has recently left for schooling, and his younger sister remains to enjoy the classes that are being offered. Our daughter continues to thrive, and has great fun during the ‘play and learn’ themed activities, whilst further widening her imagination. Thank you to all staff!”

Helpful Report

(Bristol) -

“Just to say my review below is for the Tunbridge Wells branch of gymboree.”

Helpful Report

Gymboree Play & Music UK is rated 4.8 based on 1,326 reviews