Gymboree Play & Music UK Reviews

Name: Gymboree Play & Music UK
Address: 36-38 Westbourne Grove, Newton Road, 36-38 Westbourne Grove, Newton Road, City of Westminster
Rating: 4.79

4.8 Rating 1,344 Reviews

96 %

of reviewers recommend Gymboree Play & Music UK

4.8

Based on 1,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Gymboree Play & Music UK:

Gymboree Play & Music has been fostering creativity and confidence in children ages 0-5 for over 40 years. Designed by experts, our age-appropriate activities help develop the cognitive, physical and social skills of children as they play. Our programs are also recognized for their unique approach to parent involvement—which encourages participation in and understanding of each child’s development.

Visit Website

Phone:

+447706155879

Email:

headoffice@gymbo.co.uk

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Gymboree Play & Music UK 5 star review on 14th January 2025

Gymboree Play & Music UK 5 star review on 13th December 2024

Gymboree Play & Music UK 5 star review on 15th November 2024

Gymboree Play & Music UK 5 star review on 16th October 2024

141

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is good for child development. We are pleased with the different themes too.”

Helpful Report

(St Albans) -

“Well run friendly clean environment. Some of the class leaders are more enthusiastic than others but that’s not affected our toddlers enjoyment .”

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(St Albans) -

“Great place, wonderful engaging staff. Would love there to be more open plays, at least one per day, including weekends!”

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(Islington) -

“Very nice playspace for young kids. We have known the gymboree classes from the USA since our daughter was born and were happy to find one close to our new place in London. The facilities are somewhat old and sometimes colder than I'd like, but the staff is great (especially James from Saturday place classes, great with kids!). Classes are always fun, there's a good diversity of class types too and schedule is convenient. Recommended for parents trying to keep their little ones busy!”

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(Islington) -

“I feel there needs to be more morning times for the younger groups. As they are more likely to come in the morning than the afternoon because of older siblings at school.”

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(St Albans) -

“Cufucycuv”

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(Islington) -

“Everything is good but I think we may need bit more toys for open gym”

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(Docklands) -

“Lovely team and great classes but the building is not the best looking!”

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(Docklands) -

“Great team (Thanks Holly !) with a lot of toys and playmats. Clean and safe”

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(Docklands) -

“Team are engaging and fun. The Puntney branch is too hot to enjoy in the summer months even with a fan. Air con is desperately needed.”

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(Putney) -

“I can see my daughter develop and grow after each lesson. It's wonderful and the teachers are very encouraging :)”

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“We celebrated my daughter turning 2 years old at Gymboree St Albans. My daughter had lots of fun and all her friends loved it. As they did everything for us, from playing, singing, activities to setting up the food and cutting the cake, my husband and I could enjoy the party too and be part of our daughter’s special day.”

Helpful Report

(St Albans) -

“Celebrating my daughter’s birthday”

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“Gymboree in terms of the classes is really great. It’s just when you miss a class and try to do make ups that can be hard. I have lost out on a lot of classes because I haven’t been able to make them up...this has turned out to be an expensive activity. Perhaps have no time limit on when you have to do a make up and allow say up to 3 months after the end of an active membership to do any outstanding make ups.”

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(East Dulwich) -

“The classes and space itself are great. The only downside is the admin is very bureaucratic and so many rules! They could do with being more flexible and parent/child-friendly.”

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(East Dulwich) -

“It is a happy place and my son loves it. He has gone up to level 5 which I think he perhaps should have done a while ago. I would have liked some guidance in this as I have had before. I do worry about the hard wooden parts of the equipment and would love to see some efforts made into trying to soften the hard corners that can (and occasionally) cause some really unpleasant bumps. The new staff seem to have settled in well and I'm so pleased.”

Helpful Report

(East Dulwich) -

“Seeing my little one happy at Gymboree has made me happy.”

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(Warwick And Leamington Spa) -

“Great indoor facilities for them to explore and play. Open gym is especially invaluable for filling the odd hour or two. Most of the teachers are excellent (though some could be a little more tuneful!).”

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(Warwick And Leamington Spa) -

“Gymboree Leamington used to be 5-stars but has dropped down to 4-stars. The class content is excellent and the programme for each age group is very suitable for their level of development. However, during the class, many of the parents just chat with each other and while a few members of Gymboree staff can control this, most of them fail to ask these parents to be quiet and therefore the chat disrupts the class for everyone else. The classes are also, more often than not, now starting late by 5-10 minutes. Also, the classes are getting busier so the shoe changing area is starting to feel cramped and the ability to schedule a make-up class is limited. Furthermore, there are fewer ‘free gym’ hours than before and they are often at unusable times (lunchtime and teatime). I used to have no hesitation about recommending Gymboree to others but it has recently started to become a victim of its own success and is losing some of the magic that used to make it outstanding.”

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(Warwick And Leamington Spa) -

Hi, thank you for your feedback. We'd love you to email headoffice@gymboreeclasses.co.uk with some more detail about the class you attend and which day. The branch would really like to address the issues you raise and it would be really helpful to know the day of the week and the class, thanks so much, Susannah

“The staff at Gymboree have made us so welcome, they have engaged my 2 yr old son so well and got to know his character. He really enjoys the pictures and story introducing the theme and the imaginary play. I’d love to see his balance and co-ordination a bit more challenged, but the music element has helped his sense of rhythm and ability to join in with a song/rhythm. I have also noticed he is much more confident at jumping now. Thank you for your hard work, enthusiasm and sense of fun every week!”

Helpful Report

(Warwick And Leamington Spa) -

Gymboree Play & Music UK is rated 4.8 based on 1,344 reviews