Gymboree Play & Music UK Reviews

Name: Gymboree Play & Music UK
Address: 36-38 Westbourne Grove, Newton Road, 36-38 Westbourne Grove, Newton Road, City of Westminster
Rating: 4.79

4.8 Rating 1,326 Reviews

96 %

of reviewers recommend Gymboree Play & Music UK

4.8

Based on 1,326 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Gymboree Play & Music UK:

Gymboree Play & Music has been fostering creativity and confidence in children ages 0-5 for over 40 years. Designed by experts, our age-appropriate activities help develop the cognitive, physical and social skills of children as they play. Our programs are also recognized for their unique approach to parent involvement—which encourages participation in and understanding of each child’s development.

Visit Website

Phone:

+447706155879

Email:

headoffice@gymbo.co.uk

Write Your review

Tell us how Gymboree Play & Music UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My son's social life began at Gymboree. He learned so much there, made many friends, and absolutely loves the place. All the teachers are very kind and friendly. In particular, Naeema always pays close attention to each child and works hard to create the best possible classroom experience for everyone. And Pav ensures that everyone is always comfortable and has a great time. Even after graduation, Gymboree will remain a cherished memory for both my son and me.”

Helpful Report

“We held my son’s 3year old birthday at Gymboree last Sunday the 12th of January and we couldn’t have picked a better place. The staff our wonderful and the whole way prior were very accommodating and helpful to any questions we had. The team on the day were Jack and Sandra who were so helpful and helped us set up the party room , blowing ballon’s and hanging decorations. Upon arrival of the children they treated everyone with a smile and a welcome. The kids and even the parents thoroughly enjoyed the party. The kids had a half hour of free play and then both teachers did a 45min class with all the kids. We had at least 24 kids who they entertained with a theme chosen by our little boy “dinosaur themed” all of the activities were based around the theme and my son as well as all his friends had so much fun! At the end of the class we used the party room to serve up some lunch and of course bring in the birthday cake. It was a very easy going morning, stress free and I couldn’t recommend it more for a birthday bash. We are apart of the day to day classes which we also love so much! It has taught my little one to be an independent climber and has also helped him to open up his imagination. We truly love being apart of the Gymboree family. We would like to say a big thanks to Amber, Hannah, Sandra and Jack and to all of the other team members who gave are little boy a magical and special birthday but also keep us entertained every Monday in the advanced explorers class.”

Gymboree Play & Music UK 5 star review on 14th January 2025

Helpful Report

(Watford) -

“We had my son’s first birthday at Gymboree and Jack was fantastic! He helped set up, took an amazing class with the children, who were all of varying ages, listened to all our requests and helped tidy after. We arrived half an hour early to set up, and some of our guests arrived a little early too. Jack was so accommodating allowing the children to play in the playroom even though it was a little early. We also didn’t feel rushed to leave or end the party at an exact time. I would recommend a Gymboree party to anyone. My husband even suggested having his second birthday there already!”

Helpful Report

(Watford) -

“It was a bday party for my 3yo and it was perfect. Everything (balloons, soft play itself, lunch area) was set up for our arrival and it was perfect. I didn’t need to worry about all the decorations and balloons (and there were enough for all kids to take one when the party finished). Aaron is amazing with kids as they enjoyed a teacher led activity very much and it was perfectly planned for their age. He also helped during the event a lot with cleaning and gathering them together for a cake. Definitely recommend it and we would come again and sign up for classes with my younger one”

Helpful Report

(Wandsworth & Wimbledon) -

“Couldn’t be happier with Gymboree! The drop off sessions are perfect for my 3yo, he absolutely loves them! The staff are all wonderful, so friendly and helpful. We love the Open Gyms and the classes too, a really lovely way to engage with your kiddos and spend some quality time together somewhere safe and built for them.”

Helpful Report

(Watford) -

“I’ve been to a few Gymboree branches and can say that Gymboree Wimbledon/Wandsworth is just outstanding! From management to class structures and fun, their customer experience is 10/10 across the board. It’s astonishing how pleased the kids are, they’ll come back home talking about it and asking when they’re gonna go next to Gymboree. Thank you Aaron for such a beautiful dedication and the amazing service you’re providing!”

Helpful Report

(Wandsworth & Wimbledon) -

“Great customer service! My kids love it! aaron is the best teacher too!”

Helpful Report

(Wandsworth & Wimbledon) -

“Such wonderful staff, helpful, friendly and really understand children and their needs. My daughter has enjoyed the sessions very much and has always looked forward to seeing Amber and participating in the games. They also organise lovely fun parties. I recommend Gymboree Watford to anyone 💜”

Helpful Report

(Watford) -

“My daughter has had the most incredible experience at the Hampstead branch - she's been a member since 6 months old and it's become her second home. She's formed a deep connection with the amazing team there, and with Gymbo of course! The fun and educational classes have nurtured a love for music and dancing and movement - Gymboree has played a huge role in her early development and we can't imagine our lives without it. Big thank you to Pav and her team for fostering such a wonderful learning journey!”

Gymboree Play & Music UK 5 star review on 13th December 2024

Helpful Report

(Hampstead) -

“MY daugher enjoyed the party.The staff was amazing and helpful.”

Helpful Report

(Watford) -

“We held a first birthday party at Gymboree Wandsworth and Aaron truly went above and beyond, it was perfect! The space is huge and ideal for little ones. We will certainly be back.”

Helpful Report

(Wandsworth) -

“My son and I love Gymboree! They are the highlight of my son’s week. The classes are a wonderful - structured and fun but designed to be flexible so children can participate as much as they want. Shona and Megan are amazing - so friendly and welcoming and my son thinks of them as part of the family!”

Helpful Report

(Tunbridge Wells) -

“My daughter and I love coming to Gymboree, there is such a welcoming, friendly and fun atmosphere and the staff are wonderful. They take great job of ensuring everyone has a great time. I’m so glad I signed up!”

Helpful Report

(Tunbridge Wells) -

“We had our son's 2nd birthday party at Gymboree Watford and it was wonderful! Jack and Sandra made everyone feel welcome and kept the 17 children engaged and laughing. The Watford team is just super (we have been going to classes since our son was 10 weeks old) - professional, friendly and empathetic. They make every trip a great experience. Many of our friends want to try out a class or have a parry as a result of great atmosphere at our party. The location is also so convenient in the shopping centre (parking, shops, food options) so it's a very easy experience even with little ones in toe!”

Gymboree Play & Music UK 5 star review on 15th November 2024

Helpful Report

(Watford) -

“We love coming to Gymboree every week. Shona and the team are always happy to see us, greeting us warmly every time.The classes are fun and engaging for my child, and the open play sessions always help fill the void when finding indoor activities to do especially on a cold rainy day. The ladies at Gymboree are so lovely and take time to talk to me and my child, it makes the while experience even better.”

Helpful Report

(Tunbridge Wells) -

“We love Jack who leads our class in Watford. He’s so wonderful with all the children, always so engaging and sings beautifully. The classes cater for little ones to be engaged and are also fine if they want to run around. Would defo recommend to anyone who wants a regular indoor family activity.”

Helpful Report

(Watford) -

“My daughter loves both the Gymboree and the music classes - highly recommend”

Helpful Report

(Hampstead) -

“We recently completed a baby massage course with Colette and have thoroughly enjoyed every class. I strongly believe that the massage classes have contributed to improved sleep and tummy movements in my little one. The classes were calm and it was a lovely way to bond with my newborn.”

Helpful Report

(Sevenoaks) -

“The team are always so friendly, helpful and fantastic at making memories for little ones. My little boy loves his sessions at Gymboree and when we held his party there he was in his element. Thank you to all who make Gymboree happen you are all amazing.”

Gymboree Play & Music UK 5 star review on 16th October 2024

Helpful Report

(Watford) -

“My little girl is nearly one year old and has been going to Gymboree for a few months. Taking her to her weekly class is something I look forward to, and she goes most days to the open play sessions with other carers. Fundamentally it's a clean, safe, fun, and well equipped place specially designed for children of the target age. Although I enjoy playing with my daughter, it can be tough coming up with ways to keep her amused. I like that for at least one hour a week we can have fun together with someone else worrying about the structure. My baby loves the sessions and several times was almost beside herself with delight, shrieking with excitement and jumping up and down when it was a favourite activity! Without a control experiment I can't definitely say her development has been improved (maybe she's just getting older?), but the activities certainly look like they're helping. There is a good spread of activities. Music and clapping type things, free play focusing on gross motor skills, the first beginnings of social play with other babies, and some fine motor work with things like popping bubbles. Staff are excellent. Admin staff have been helpful in scheduling. The child-facing staff are lovely, remembering my daughter week to week. Very friendly, professional, and happy place. In terms of value for money, the daily open sessions make it very good. However if it was just the supervised class the subscription would be pricey.”

Helpful Report

(Hampstead) -

Gymboree Play & Music UK is rated 4.8 based on 1,326 reviews