GWlegal Reviews

Name: GWlegal
Address: 20 Chapel Street, Liverpool
Rating: 4.80

4.8 Rating 6,662 Reviews

96 %

of reviewers recommend GWlegal

Company Reviews

Metrics

Info

4.8

Based on 6,662 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About GWlegal:

GWlegal’s ultimate mission is to provide a fully rounded legal proposition for clients, who will return to GW again and again.

We offer the everyday legal services you require to move smoothly through each stage of life’s journey. Property law when purchasing your first home. Equity release when you are ready to retire. Financial claims or personal injury services when something goes wrong. Will writing to protect you and your loved ones.

Who is GWlegal? We are a national firm with local values.

Visit Website

Phone:

0345 373 3737

Email:

marketing@gw.legal

Location:

20 Chapel Street
Liverpool
L3 9GW

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional,helpful,informative no questions any trouble,”

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Posted 10 months ago

“Very professional service”

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Posted 10 months ago

“Very pleased with the outcome”

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Posted 10 months ago

“Absolutely terrible customer service. Shocking experience. Reduced me to tears with frustration. Solicitors blaming other parties, other parties blaming solicitors for a missed drawdown. Asked for phone calls to be listened to & asked for circumstances to be looked into. Still waiting. Will NOT be recommending their services, in fact will voice the opposite to anyone that will listen.”

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Posted 10 months ago

Hello Ms Harris, thank you for your feedback. We are very sorry to hear that our services did not meet your expectations. We would like to discuss your case with you in more detail. Please send us an email at hello@gw.legal with your case reference number and contact details, and someone will be in touch with you as soon as possible. Kind regards, the GW team.

Posted 10 months ago

“Very professional and efficient.”

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Posted 10 months ago

“First class attention and service, all done with a smile, will recommend your company .”

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Posted 10 months ago

“Cannot fault anyone that I have spoken to really felt my needs,were dealt with and igthank them from. Bottom of heart”

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Posted 10 months ago

“Very pleased with GW legal I recommend them to anybody done a nice professional ,and straight forward job and everything I needed doing . .thank you Mr j roberts”

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Posted 10 months ago

“Always informed, GWlegal was always gave us supportive answers to any questions Very quick with help”

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Posted 10 months ago

“Very clear and helpful”

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Posted 10 months ago

“Good services from this company. Prompt and timely communications. I would definitely recommend them.”

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Posted 10 months ago

“My wife, Patty, and I were extremely happy and impressed with the service we received from GWLegal. Everything was handled extremely promptly and efficiently and the detail of our commitments were explained in easy to understand terms, rather than "legalise". Overall, we have been extremely satisfied with the support and service we received throughout the process. Thank you.”

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Posted 10 months ago

“More than happy with the service we received”

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Posted 10 months ago

“A long and confusing experience. Too many people involved and too long delays on sorting out problems instead of flagging them in the early days. Confusion over legal bill and survey. We were told we could pay this independently.Never got an invoice and money taken from our borrowed amount.”

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Posted 10 months ago

“Helpful staff especially Helen Airey”

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Posted 10 months ago

“Gwlegal very good in legal practice and customer service”

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Posted 10 months ago

“Exceptional service, prompt action s and response times. Very friendly phone contact and easy to understand, or explanations given.”

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Posted 10 months ago

“Amazing service and attention to detail”

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Posted 10 months ago

“Cannot fault at all Was kept inform every step of the way Follow up phonecalls Curtesy calls”

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Posted 10 months ago

“Very very efficient company, all of the staff that I spoke to were very polite and helpfu, I'm now 81 years old which means that I sometimes need a little patience when trying to absorb all information. To the staff members I spoke to, thank you, thank you so much, you're marvellous. Once more, from an old geezer, you made this exercise easy.”

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Posted 10 months ago

GWlegal is rated 4.8 based on 6,662 reviews