GWlegal Reviews

Name: GWlegal
Address: 20 Chapel Street, Liverpool
Rating: 4.80

4.8 Rating 6,663 Reviews

96 %

of reviewers recommend GWlegal

Company Reviews

Metrics

Info

4.8

Based on 6,663 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About GWlegal:

GWlegal’s ultimate mission is to provide a fully rounded legal proposition for clients, who will return to GW again and again.

We offer the everyday legal services you require to move smoothly through each stage of life’s journey. Property law when purchasing your first home. Equity release when you are ready to retire. Financial claims or personal injury services when something goes wrong. Will writing to protect you and your loved ones.

Who is GWlegal? We are a national firm with local values.

Visit Website

Phone:

0345 373 3737

Email:

marketing@gw.legal

Location:

20 Chapel Street
Liverpool
L3 9GW

GWlegal 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wrote and asked for the original documents of GPs letter stating my husband’s inability to act for himself and the original copy of the lasting power of attorney to be returned as I was unable to alter utilities without these documents. I was advised your process was to retain them until the case was finished. I think you could have taken copies. When the case was finished I again asked for the return of these important documents but to date have had no response. I understand the solicitor had her annual leave and then hospital treatment but surely someone could review her emails. Still waiting or I have to pay for these documents yet again.”

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Posted 1 month ago

“Excellent service from start to finish”

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Posted 1 month ago

“was excellant service start to finish polite staff”

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Posted 1 month ago

“We found GWlegal, to be very efficient and pleasant to deal with.”

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Posted 1 month ago

“The gentleman who came to see us was quite annoyed with me at first but eventually calmed down”

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Posted 1 month ago

“I loved how everything went smoothly.”

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Posted 1 month ago

“Very impressed with the professional service from GWlegal. The staff I dealt with were very helpful and a pleasure to talk to. Kept me updated at all times with progress and responded quickly to any emails that I sent. Thank you so much.”

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Posted 1 month ago

“i am still waiting a response from you. Why did you allow 3rd party solicitor to increase our Equity realease from a maximum 64k to 75K Costing me Mr David Coates 9.5K from my own personal pension pot. I have the paperwork which states 64k. I will be taking the matter up with the ombudsman.”

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Posted 2 months ago

Hello Mr Coates, thank you for your feedback. We are very sorry to hear that our services did not meet your expectations. We would like to discuss your case with you in more detail. Please send us an email at hello@gw.legal with your case reference number and contact details, and someone will be in touch with you as soon as possible. Kind regards, the GW team.

Posted 1 month ago

“After a delayed start the service was excellent”

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Posted 2 months ago

“Excellent service. Was kept up to date throughout.”

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Posted 2 months ago

“Thoroughly professional, they talked us through the process in layman terms to ensure we understand everything. I can't speak highly enough of there professionalism.”

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Posted 2 months ago

“TEAM LOWERY VERY PROFESSIONAL HELPFUL MINIMUM FUSS EASY TO CONTACT DID A GREAT JOB THANKS”

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Posted 2 months ago

“Very fast & professional. Explained everything very clearly”

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Posted 2 months ago

“They were extremely helpful, polite and very patient and professional”

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Posted 2 months ago

“Kept me informed of what was going on. Very professional , explained things clearly.”

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Posted 2 months ago

“Our Case Manager Mr Alex Burns was absolutely brilliant throughout our Equity Release process. He explained every step to us and was believe me patience personified. An Excellant ambassador for GWlegal.”

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Posted 2 months ago

“Everything has been made very simple and straightforward.”

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Posted 2 months ago

“Everyone involved explained clearly throughout the process”

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Posted 2 months ago

“Prompt and efficient service”

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Posted 2 months ago

“Amazing service from GWLegal. Kellie kept me informed throughout the whole process. Thank you so much for all you’ve done.”

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Posted 2 months ago

GWlegal is rated 4.8 based on 6,663 reviews