GWlegal Reviews

Name: GWlegal
Address: 20 Chapel Street, Liverpool
Rating: 4.80

4.8 Rating 6,662 Reviews

96 %

of reviewers recommend GWlegal

Company Reviews

Metrics

Info

4.8

Based on 6,662 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About GWlegal:

GWlegal’s ultimate mission is to provide a fully rounded legal proposition for clients, who will return to GW again and again.

We offer the everyday legal services you require to move smoothly through each stage of life’s journey. Property law when purchasing your first home. Equity release when you are ready to retire. Financial claims or personal injury services when something goes wrong. Will writing to protect you and your loved ones.

Who is GWlegal? We are a national firm with local values.

Visit Website

Phone:

0345 373 3737

Email:

marketing@gw.legal

Location:

20 Chapel Street
Liverpool
L3 9GW

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made the whole process of equity release very easy , great communication.”

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Posted 7 months ago

“Prompt and efficient service”

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Posted 7 months ago

“We found them very helpful and efficient, all went smoothly. We were kept informed all the way through.”

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Posted 7 months ago

“Very happy with the service provided. Extremely helpfull and explained everything fully to us and quick to respond.”

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Posted 7 months ago

“Poor customer service. File was dealt by assistants rather than solicitor himself, the solicitor made no attempt to call client to discuss clients concerns. The assistants made continuous errors on the file. A chain free transaction took 5 months to complete. The firm made error in the completion statement which was identified hours before exchange. The vendors had no electricity certificates and the client was informed of this few weeks prior to exchange. The estate agent has advised they have never seen poor service of such in their entire career. I would definitely not recommend this firm to anyone.”

Helpful Report

Posted 7 months ago

Hello Mrs Altun, thank you for your feedback. We are very sorry to hear that our services did not meet your expectations. We would like to discuss your case with you in more detail. Please send us an email at hello@gw.legal with your case reference number and contact details, and someone will be in touch with you as soon as possible. Kind regards, the GW team.

Posted 7 months ago

“Amazing service and timescales to complete matters.”

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Posted 7 months ago

“Very happy with the efficiency of the whole thing”

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Posted 7 months ago

“Can’t thank the representatives from GW Legal enough for excellent home visit, explaining everything in detail and putting our minds at rest, also the office staff their curtious and professional phone manners. Thank you all”

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Posted 7 months ago

“We worked well together - no fuss effective and efficient”

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Posted 7 months ago

“Excellent efficient service. Staff are both professional and friendly.”

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Posted 7 months ago

“Overall,I am very pleased from the service given to me for the Equity release process. Every one I met all seemed very kind and understood my problems. Kevin my Equity release advisor, was extremely kind and helpful from start to finish of my process. Many thanks also to Samantha , who helped me ease through all the legal work needed too.”

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Posted 7 months ago

“Gwlegal are friendly to talk to they answered any questions.The service was hassle free.”

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Posted 7 months ago

“Very satisfied indeed From start to finish Elaine answered are messages straight away And explained every detail, and clearly Would recommend to everyone I no”

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Posted 7 months ago

“Always very helpful”

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Posted 7 months ago

“Quick and smooth process nice to work to with.”

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Posted 7 months ago

“Professional and friendly. Everything explained and nothing hurried.”

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Posted 7 months ago

“GWlegal were very professional and efficient in their handling of my legal requirements.”

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Posted 7 months ago

“Very attentive to your case, update soon as they can for any progress in your case. Very professional and polite staff.”

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Posted 7 months ago

“GWlegal were very professional throughout the equity release process and kept me well informed every step of the way. Very satisfied with the service I received.”

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Posted 7 months ago

“I have been very pleased with this firm from start to finish, they have kept me informed and always very helpful.”

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Posted 7 months ago

GWlegal is rated 4.8 based on 6,662 reviews