“Arrived 3 working days after order - not 'next day' as per website. Had to email to chase - arrived next day. When it did arrive the box was damaged. When I opened the shirt packaging, the shirt had a flaw in the fabric at the front.
Cost £8.95 to send back! Really poor that postage is not refunded, particularly as the only reason I'm returning it is due to the fact it's faulty.”
“So ordered 7 white shirts from Guide direct for my wedding. Quality product. However one shirt was a bit tight around the neck. I spoke to one of the service guys on Saturday and they DPD for Tuesday so it was in time for the wedding.
Quality of the shirts count but the little bit of customer service goes a long way. Thanks Andrew”
“I have given the review five stars for the actual quality of the waistcoats however I would not recommend this company as any returns you have to pay four. I think in this day and age of online shopping a company such as this should provide free return labels. Sadly to say will not be using them again for any online shopping until they change this process.”
“Shirt looks and feels great. Expertly made and high quality.
The whole shopping experience was easy and delivery was quick.
Great service.
Thank you.”
“I ordered a shirt and a pair of pinstripe trousers. The quality and fit is superb. I will be ordering more clothing from this company. I wholeheartedly recommend them to any prospective customers!”
