G&S Specialist Timber Reviews

Name: G&S Specialist Timber
Rating: 4.90

4.9 Rating 11,743 Reviews

99 %

of reviewers recommend G&S Specialist Timber

4.9

Based on 11,743 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

G&S Specialist Timber 5 star review on 15th February 2025

279

Anonymous

Anonymous // 01/01/2019

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“The delivery was a few hours late, but the product was excellent”

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Posted 11 months ago

“A great service and product.”

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Posted 11 months ago

“Timber has always been of good quality, and the delivery was fast.”

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Posted 11 months ago

“I have used G&S Timber before and their quality of produce is exceptional. The wood is finished nicely and comes in enough sizes and varieties to fit every situation.”

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Posted 11 months ago

“G&S Specialist Timber are a great company, superb product quality, and fast delivery.”

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Posted 11 months ago

“Quality timber delivered well packaged. I've used them quite a few times and will continue to do so for my hardwoods”

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Posted 11 months ago

“Good quality timber accurately sized. Good turn around time from order to delivery even in my remote location. Good response from staff with queries, normally same day in my experience.”

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Posted 11 months ago

“Mike Dillon here, arrived the morning after i ordered it with a really helpful guy. Well packaged and top quality. Can't really ask for more than that. Cheers, Mike”

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Posted 11 months ago

“Quick service good quality goods and very well packed”

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Posted 11 months ago

“Excellent company to deal with. Goods arrived in record time and were exactly as advertised Will definately use them in future”

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Posted 11 months ago

“YOU NEED TO GET ANOTHER DELIVERY FIRM, WAITED IN 3 DAYS & STILL NO TIMBER ????”

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Posted 11 months ago

Good morning, Thank you for your review, we are sorry that your parcels were delayed with DX Freight. We are constantly trying to find alternative couriers however currently only DX are offering to deliver the 2.4 metre parcels in the bulk numbers that we send. We apologise once again that your parcels were delayed in getting to you. Kind regards G&S

Posted 11 months ago

“Perfect dowel no splits,cracks and perfectly straight just what I needed”

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Posted 11 months ago

“Order arrived less than 24 hours after placing. Well packaged and wrapped to prevent transit damage. Blanks are in great condition and are correctly sized. Looking forward to working with these blanks. If they cut as good as they look I shall be well pleased. This is my first order with this Company, and it seems that it won't be my last. Thank you.”

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Posted 11 months ago

“Parcel got lost in transit. 4 days after ordering I still wasn’t offered a replacement. I was told fedex would investigate where it was. I’m now told it’s been located and could possibly arrive today. I haven’t even been refunded the postage cost. And now I’ve been asked to review it before it’s even arrived. Terrible customer service. Will definitely shop elsewhere in future.”

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Posted 11 months ago

Good morning, Thank you for your review, we have looked at the email conversation from yesterday regarding the lost parcel. After receiving your email on Saturday notifying us you hadn't received your order we contacted FedEx once they re-opened yesterday morning to start an investigation to locate the parcel. As we explained while FedEx were attempting to locate your parcel we couldn't organise a replacement as in all likely hood if we sent a replacement yesterday to be delivered today (Tuesday 27th) you would then receive the replacement and also the original at the same time. FedEx came back to us and confirmed the parcel had been located and had been upgraded to a pre-noon service for you. We have checked and the parcel is out for delivery today as promised via email yesterday. I have checked and the delivery cost was refunded yesterday as promised. We are sorry the parcel got lost but we have tried to resolve the issue as fast as possible for you. Kind regards G&S Specialist Timber

Posted 11 months ago

“I highly recommend G&S Specialist Timber. I have dealt with them on quite a few occasions and have always found them to be very professional, helpful and efficient. Their service is excellent, and for each transaction the goods received have been extremely well packaged and dispatched promptly.”

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Posted 11 months ago

“Great customer service, after I had originally ordered wrong size. Then speedy deivery at a good price. Highly recommended.”

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Posted 11 months ago

“I bought a few different hardwoods as part of a hobby project. The wood was speedily delivered, very well protected and in great condition. I would certainly recommend them and will definitely buy from them again.”

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Posted 11 months ago

“Excellent service,received wood in well packaged parcel and delivered the next day. Would definitely recommend this site.”

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Posted 11 months ago

“Excellent product and service. All arrived within their specified time frame. Packaged well too. Will use again.”

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Posted 11 months ago

“Perfect, great service very hapopy with product with next dayt delivery Thanks”

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Posted 11 months ago

G&S Specialist Timber is rated 4.9 based on 11,743 reviews