G&S Specialist Timber Reviews

Name: G&S Specialist Timber
Rating: 4.90

4.9 Rating 11,743 Reviews

99 %

of reviewers recommend G&S Specialist Timber

4.9

Based on 11,743 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

G&S Specialist Timber 5 star review on 15th February 2025

279

Anonymous

Anonymous // 01/01/2019

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“Disappointed at the supposed 10% discount sale that was in fact 8% due to sale on pre vat price. No transparency and could be described as misleading at best. One page of web site stated free postage over £45 but it turned out to be £50. Once I pointed out to Matt the sales exec, he disagreed and advised all web pages stated £50. When I re checked after advising him which page showed £45, it then showed £50 so had been promptly changed and then he denied that it ever existed. After several exchanges HE cancelled my order and arranged a refund. A very unsatisfactory experience.”

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Posted 1 year ago

Good afternoon, Thank you for your review. the 10% discount is offered as a full 10%. The value of your order wouldn't have changed whether the discount was applied off the nett price or gross price. Every product page shows the free delivery marker as £50.00, this hasn't been changed for the last few years and as it is part of the code of the website it isn't A quick or easy to do. You agreed to the cancellation of the order via an email reply, The refund was actioned we felt this was the best thing to do as you weren't happy about the value of the order and having to pay for postage. We are sorry you felt unhappy with your experience. Kind regards G&S

Posted 1 year ago

“Very speedy and effective service”

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Posted 1 year ago

“Good customer service, problem with delivery sorted swiftly and with minimal fuss. Thank you.”

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Posted 1 year ago

“Excellent range of products”

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Posted 1 year ago

“I wanted some timber for making a wooden screw thread and was given friendly helpful and knowledgeable advice over what was a very small order.”

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Posted 1 year ago

“very pleased with the ash dowel. Perfect for my application. Medieval replica arrows. So they have to be as near perfect as possible. Which they are. Brilliant next-day delivery. Thank you and Regards.”

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Posted 1 year ago

“I ordered a phiel carving chisel and it arrived the next day, thanks for another easy order. Martin.”

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Posted 1 year ago

“I only require relatively small amounts of timber and only a couple of times per year, so cost isn't really a factor. Reliability both of dimensions and of delivery is. I have returned to G&S several times and plan to do so again.”

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Posted 1 year ago

“Excellent service with items delivered much earlier than expected. The boards ordered are of high quality and dimensionally accurate.”

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Posted 1 year ago

“I ordered Half-Round Beech Moulding from G + S and it was an excellent product. For anyone not aware of the type of product available from suppliers for wood moulding, the quality of product available from the chain DIY stores is dreadful, Not only is it not fully half-round, more like a shallow crescent shape, it's also feeble and often banana shaped instead of straight. The half-round Moulding supplied by G +S, however, is the complete opposite. It's fully half-round, it's sturdy and it's straight, properly machined, a quality product. I needed it for the panels on my arched porch doors. I've put it on one door already and it looks great. I didn't know for sure what was going to arrive, as it was my first order with G +S, despite them being quite clear on their website that it is fully half-round but when it did, I was both relieved and really pleased. The rest of the considerations, ease of order placing, email notification of order progress, speed of delivery, the packaging, were all spot on. I would order again from them and I recommend them to anyone else considering placing an order. Gareth”

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Posted 1 year ago

“My first time buying from G&S, and really happy with their spindle blanks. Totally squared off, great finish and beautiful quality wood. The Walnut bowl blank is also fabulous. Will definitely be buying more.”

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Posted 1 year ago

“Got 100% what I wanted. Had an incredible choice of timbers, and delivered the next day. What can I fault. Certainly will be a returning customer.”

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Posted 1 year ago

“Great product, excellent service.”

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Posted 1 year ago

“Ordered Pfiel linocut tools - very impressed with the packaging, speed of delivery and the quality of the tools themselves.”

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Posted 1 year ago

“Quick to respond, good quality products, accurate dimensions”

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Posted 1 year ago

“I couldn’t fault the service I got from G S specialist timber.”

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Posted 1 year ago

“I bought 7 lime blanks (4.4 x 4.4 x 15.2cm) and two pfeil medium size gouges. Very well and safely packed with prompt delivery via FedEx. Very pleased with uniformity of the blanks!”

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Posted 1 year ago

“Second time I’ve used this company and will continue to use them, excellent all round”

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Posted 1 year ago

“Quick delivery, good quality dowel”

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Posted 1 year ago

“Very good price and excellent delivery service. My go to supplier.”

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Posted 1 year ago

G&S Specialist Timber is rated 4.9 based on 11,743 reviews