Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 18,053 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 18,053 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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Gruum 5 star review on 11th January 2025

286

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing products at amazing prices that are healthy you you're body and your pocket!”

Helpful Report

Posted 3 hours ago

“Easy website. (I was recommended by a friend). Great products too. Very pleased with the prickly pear oil. I have unsubscribed though because of being bombarded with promotional emails. I will buy more from this company. But I will do it when I am ready and will buy what I need. Still would recommend to others. Well done.”

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Posted 4 hours ago

“I never received it!!”

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Posted 4 hours ago

“Good stuff - easy to order - and delivered in good time!”

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Posted 5 hours ago

“Nice stuff. Soaps are a bit small for me.”

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Posted 5 hours ago

“I received an email from Beth to review products that I have never recieved! This email came at a great time because I was about to reach out to the customer service team now that christmas and the January sales period is out of the way. Can someone from the team, please advise on how I can either recieve the product or refund me my money spent. Thanks.”

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Posted 6 hours ago

“I bought a bundle through Martin Lewis MSE website which should have been free but less than £3 charged for postage. I was subsequently charged £16 to my credit card so am both disapointed in the charge and two of the products I have used so far. The after shave balm bar left a slimy sticky residue so I washed this off imediately. The razor is satisfactory but no where near as good a Gilette or Mr Harry razor: even some of the inexpensive throw away razors are better. So overal I am disapointed at both being charged and the quality of the products I have used so far. I do not normally post negative comments but as there is no way to respond back to Gruum I have made an exception.”

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Posted 7 hours ago

“I am very pleased with the products I have tried. The face wash bar, cranberry and clementine is great. I love the moisture massage bar which I use after a shower or bath. The lip conditioner vanilla cookie and tripartite is really good too.”

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Posted 10 hours ago

“Just discovered Gruum. Excellent customer service and really good quality products at reasonable prices.”

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Posted 10 hours ago

“Never arrived. Customer service emails just ask for reviews not to solve the problem.”

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Posted 11 hours ago

“I purchased a beard care kit and seasonal roll-ons as gifts for Christmas 2024. Both arrived in good time and the reports from my recipients have been good. I shall definitely recommend these products to my friends and family as future gifts.”

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Posted 11 hours ago

“The products are ok - but nothing special and therefore not particularly good value. Took a long time to dispatch.”

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Posted 11 hours ago

“Lovely produ ts which feel very natural and suit my skin type. Purchased the orange and grapefruit soap which isn't too drying and smells lovely. Fast delivery and great service.”

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Posted 11 hours ago

“I ordered from Gruum as a gift for christmas which my sister absolutely loved. It is clear that the items are of great quality. the only reason I am marking it down is because the packaging let it down. I didnt like the fact that I had to rip the postage details off the box. Its great for gifting though!”

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Posted 12 hours ago

“Waited far to long for delivery and missed my sons birthday as it was a late delivery.”

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Posted 12 hours ago

“Did not recieve these product's the first time so I rang and emailed to say they had not been delivered, Grumm said they would have them re-delivered, however they did not send the right product's out and I got a soap set instead!!!”

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Posted 13 hours ago

“I (and my partner) thought the fragrances were amazing. Been using the density syrum for a while, I have sensitive skin and haven’t had any reaction to it which is great.”

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Posted 13 hours ago

“I have not received this item yet!”

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Posted 13 hours ago

“Very disappointed as not received the order. Have emailed countless times and not even had a response!”

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Posted 13 hours ago

“The soap bars are amazing, I buy in bulk, as I have sensitive skin and this is the best soap for me, so often soap is a disappointment and I end up throwing it away, not Gruum soap, love it. Also, the clay face masks and the face wash all suit my skin. I'm so glad to find such nice products that aren't over packaged and travel bag friendly, partly because they don't ever leak and partly the shape is perfect, no more bulky washbag. Thanks Gruum.”

Helpful Report

Posted 13 hours ago

Gruum is rated 4.7 based on 18,053 reviews