Gruum Reviews

Name: Gruum
Rating: 4.71

4.7 Rating 18,793 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 18,793 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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291

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with order, arrived promptly, ready for gifting.”

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Posted 35 minutes ago

“Found this site by accident and so happy I did! The products are excellent and I love the simple no frills packaging.”

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Posted 12 hours ago

“Grüum’s products are great quality. I love that they use sustainable packaging and offer quick delivery. Definitely recommend them!”

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Posted 14 hours ago

“I have used Gruum for quite a while now. I havebought, used & liked all their products. I find the website is a bit hit & miss. It doesn't flow well for me. I seem to get confused, if I try to put a voucher or code in it doesn't always accept them. In general I love your products.”

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Posted 17 hours ago

“Overall, Gruum products are expensive for what they are. I certainly would never consider paying full price for them, but I do make use of special offers for discounted sets. I recently had a instance where I ordered a sleep set, but two products were unavailable and substitutes were sent instead that had no relation at all to promoting good sleep, so the set overall was a bit of a waste. This experience has made me think twice about using Gruum, as I think this should have been communicated in advance, regardless of whether the set was a special offer.”

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Posted 18 hours ago

“Great value, got the sleep pack and was very pleased with it - bought as a present.”

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Posted 19 hours ago

“Great products and variety. Using many items regularly and never disappointed with anything”

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Posted 20 hours ago

“I’ve just received a Lavender Body Bar. It smells gorgeous and gives loads of bubbles. In addition, I received a free silk pillowcase with my order. Perfect for these warm nights.”

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Posted 21 hours ago

“The order I placed was easy to do and the products which were a present for a friend were excellent. I would not hesitate to buy again, thank you”

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Posted 21 hours ago

“Love the products as well as great customer service and fast delivery, only downside is the amount of foam packaging in a box much too large for amount of products ordered”

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Posted 22 hours ago

“I just love your stuff, especially the perfumes. They really smell gorgeous. Hair Shampoo bar was the first product I bought, and I love it , it made my curly flyaway hair silky and in good condition. I have no worries giving it for presents, just know the recipients will like it as much as I do.”

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Posted 23 hours ago

“Incomplete items were delivered. I have tried to contact via email and live chat, all to no avail. Very dissatisfied customer here.”

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Posted 1 day ago

“Amazing brand 😉”

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Posted 1 day ago

“Great products at affordable prices.”

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Posted 1 day ago

“Even at the hugely discounted price I paid, I'm still disappointed with the smell of the room fragrance pack I purchased as a present, I dread to think how I would have felt if I'd payed full price.”

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Posted 1 day ago

“Loved the ordering, easy and an attractive offer. The delivery information was readily available and the products lovely :)”

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Posted 1 day ago

“The aftersun lotion is amazing. Your skin feels wonderfully moisturised”

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Posted 1 day ago

“I have ordered a variety of products on a number of occasions from Gruum; I can honestly say the quality of the products (ranging from skin care, toiletries trough to air fresheners and diffusers) has been outstanding. Easy company to deal deal with, with high quality products and excellent customer services.”

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Posted 1 day ago

“Unfortunately I was disappointed with the quality of the products which I bought as a gift. I also found the packaging looked cheap so didn't give them to the person I'd intended to 🙁”

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Posted 1 day ago

“Delighted with my purchases from Gruum so much that I told my daughter who uses candles in her business. She placed an order too and loved her candles and her clients did as well.”

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Posted 1 day ago

Gruum is rated 4.7 based on 18,793 reviews